Lynn University April 2 nd , 2008. Effects of Similarity-Dissimilarity, Team Cohesion, and Hospital Cross-Functional Team Effectiveness on Organizational Performance. Doctoral Dissertation Defense Hearing Zulfikar Dennis Kalam. CHAPTER I INTRODUCTION TO THE STUDY.
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Doctoral Dissertation Defense Hearing
Zulfikar Dennis Kalam
Introduction and Background
Definitions of Terms
THEORETICAL FRAMEWORK RESEARCH QUESTIONS HYPOTHESES
Size, Geography, Type
Actual Similarity-Dissimilarity of CFT
Visible and Informational
H1a H1b H1d
Perceived Similarity-Dissimilarity of CFT
Visible and Values and Informational
H2aH2b H2c H2d
CFT Openness to Diversity
Visible, Value, and Informational
H4a H4b H4c H4d H4f
Goals, Customers, Timeliness, Quality and Productivity
Performance of the Organization
KPI: Management of the Environment of Care Percentile score
KPI: Length of Stay (LOS)
--- New hypothesized relationships being tested
— Hypothesized relationships tested, but previously tested in the literature
Revised Model of CFT diversity, cohesion, team effectiveness, and organizational performance.
Source of CFT Members
Palm Beach = 7
Broward = 15
Miami-Dade = 16
Data Producing Sample
Validity and Reliability of the Measurement Scales
What are CFT members’ actual similarity-dissimilarity, perceived similarity-dissimilarity, perceived group openness to diversity, team cohesion, team outcome effectiveness, characteristics of their organizations, and organizational performance?
(Previous studies had 83% female respondents)
Are there differences in CFT members’
perceived similarity-dissimilarity, perceived group openness to diversity, team cohesion, team outcome effectiveness, characteristics of their organizations, and performance of their organizations according to actual similarity-dissimilarity?
Are there differences in CFT members’ actualsimilarity-dissimilarity, perceived similarity-dissimilarity, perceived group openness to diversity, team cohesion, team outcome effectiveness, and performance of their organizations according to organizational characteristics of hospitals with existing CFTs in south Florida?
Recommendations for Future Study