For The Life of Your Business:

1. For The Life of Your Business: Free Mentoring, Training, & Resources for Entrepreneurs

2. What is SCORE? Who we are. How we can help.

3. What Is SCORE? Video by SCORE CEO Ken Yancey Available on YouTube: http://youtu.be/Q3E0t4VBASY

4. Free & confidential mentoring • We help small biz grow • Jelly Belly $160mm rev • Vera Bradley $288mm rev • 9 million served since 1964 • 370,000 assisted this year What is SCORE? • SCORE is America’s small business resource • One-on-one mentoring in person & online. • Workshops, seminars & events in your community. • Business tools & templates at www.score.org.

5. We Coach Small Business SCORE is a non-profit resource partner of the United States Small Business Administration

6. SCORE: An Overview About SCORE SCORE was formed in 1964 as a resource partner of the Small Business Administration whose mission is to help aspiring and existing businesses succeed. Facts • 12,000 volunteer across 340 chapters • 1 million hours of service donated by volunteers • 500,000+ total services delivered annually • 300,000+ people served annually • 50,000+ new businesses created annually • 60,000+ jobs created annually

7. Small Business…Huge Impact SCORE offers over 340 chapters across the nation.

8. Small Business…Huge Impact SCORE offers over 12,000 volunteer business mentors.

9. SCORE to Help Grow 1 Million Successful Small Businesses by 2017 Since 2009: Business Starts: 167,626 Jobs Created : 169,150 Jobs Saved : 39,730 Businesses that Increased Revenue: 188,101 Small Business…Huge Impact Gallup Research shows SCORE Helps Business Start & Grow Even in Recession Source: Gallup SCORE Client Outcomes Survey 2009 - 2011

10. Small Business…Huge Impact In 2011, SCORE helped Create over 40,537 new businesses Create over 67,000 new jobs Over 77,000 clients increase revenue

11. Small Business…Huge Impact Of SCORE’s 2011 Clients: 47% were women 46% were minorities 11% were veterans

12. “What does SCORE stand for?” We stand for helping small business achieve goals &succeed. Success = Winning!

13. To Win You have to SCORE It’s true in sports… it’s true in business

14. How do our Clients Win? • SCORE Provides Experienced Coaching • Sound business planning • Product and service review • Financial insights • Marketing and promotion • Resource planning • Choosing and negotiating with vendors • Customer care

15. SCORE Stands for: Helping Local People Win in Business May we Help You SCORE Your Goals?

16. Who Do We Help? Growth Opening Research & Planning Firms in Business for a Year or More Startups Pre- Startups

17. Who We Serve • Building Entrepreneurship • Aspiring and Existing Small Biz Owners • Early stage entrepreneurs, who are considering to start a business but who need help defining their ideas, building their plan and obtaining financing • Start-up businesses, who are seeking to establish their business and manage their finances • Established businesses, who are seeking to grow their business and increase their revenue or customers

18. We help small businesses of varying sizes, in various industries: The conversation begins with one client.

19. The Price for Coaching a Client in Planning and Starting a Successful Business: $0.00 There is no cost to the client.

20. SCORE Mentors Volunteer to Help Our volunteers know the road to success in local and global markets. FACT: Over 90% of SCORE mentors have successfully managed businesses large and small.

21. How SCORE Mentors Help You If you are in the pre-startup or startup phases • Confidentially review your business ideas • Explain how to apply for licenses, etc. • Provide info on finding legal and CPA services • Help you create a detailed business plan • Advise you on business negotiations • Coach you through pre-finance preparations SCORE mentors often work in teams to meet your needs.

22. How SCORE Mentors Help You Mentors can help prepare you for new growth. • Confidentially review your business situation • Identify your served markets vs new markets • Assess product portfolio • Assist with SWOT analysis • Identify business options • Develop your growth strategies

23. How SCORE Can Help SCORE Public Service Announcement Available on YouTube: http://youtu.be/vS21rUC2elo

24. How We Help • Mentoring: Free face-to-face mentoring in each of its 340+ chapters and also provides online advice through www.score.org. • Workshops: Educational sessions on a myriad of topics for entrepreneurs, ranging from business planning to marketing and financing. • Roundtables: Facilitated peer sessions in discussing critical business topics. • Online Resources: Wide collection of articles, templates, assessments, blogs, and other tools that can be used to learn and implement new strategies. SCORE is here to help you find success as an entrepreneur.

25. Mentoring Free. Personalized. Confidential. Expert Advice For the Life of Your Business Aspiring and existing entrepreneurs can get FREE, confidential, business advice from expert advisors committed to helping them succeed. Every SCORE chapter offers expertise in a variety of fields and industries. Whether you’re just starting out, in business, or ready to sell or retire, SCORE can help – providing guidance and resources to help with your decisions. Turn to SCORE for assistance with 1 question - or 1,000. We’re here to help you succeed. We’re here - for the life of your business.

26. Mentoring Free. Personalized. Confidential. Expert Advice For the Life of Your Business Benefits of Mentoring: • SCORE mentors provide the specific resources you need through personalized, 1-on-1 mentoring. • Avoid timely and costly mistakes by learning from someone who’s “been there, done that”. • Feel confident knowing you have an experienced resource available for simple questions or more complicated strategy development. • SCORE helps businesses start and succeed. In 2011 we helped create over 67,000 new businesses. The next success story can be yours.

27. Workshops • Simple Steps for Starting Your Business • Learn the Basics. Test the Feasibility of Your Idea • A series of pre-business workshops designed to help clients get to a “go or no go” decision for the business. In-class exercises, post-session homework and mentoring are a part of the workshop process. • Session 1: Business Basics • Session 2: Business Concept • Session 3: Marketing Plan • Session 4: Financial Projections • Session 5: Funding Sources & Next Steps 1st Session FREE

28. An interactive program that provides entrepreneurs the knowledge and tools they need to switch their strategy from start-up mode to growth mode. This program offers 4-components that help in-business clients identify opportunities for growth and develop strategies for success. Assessment: This first element helps identify opportunities/ challenges. Mentoring: Work with an expert to develop a customized plan to achieve goals; We provide continuous input during the plan implementation. Workshops: Clients participate in the courses they need as determined from the assessment and mentoring. Roundtables: Participants can connect & learn from each other. Workshops Simple Steps for Growing Your Business Customized Training for Those Already In Business

29. Workshops Simple Steps for Growing Your Business Customized Training for Those Already In Business • Work with a SCORE Mentor to create a personalized growth plan for your business to include one or more of the following business training workshops: • Session 1: Business Assessment and Goal Setting • Session 2: Marketing Your Business • Session 3: Managing Your Time, Your People and Your Resources • Session 4: Growing Your Sales • Session 5: Financial Management • Session 6: Managing Operations

30. Workshops e-Business Now Helping Entrepreneurs Use Technology to Succeed • The goal of this program is to help small business owners with little to basic digital literacy learn about technology tools to help solve their business challenges and grow their businesses. • Workshops Include: • Boosting Your Business Using Technology • Creating a Technology Plan for Your Small Business • Building the Perfect Website for Your Small Business • Applying Technology to Jumpstart Your Sales • Using Technology to Improve Your Cash Flow

31. Workshops e-Business Now Helping Entrepreneurs Use Technology to Succeed • Online workshops help small business owners learn at their convenience • 1-day events offer valuable live workshops & roundtables designed specifically for small businesses • In-person workshops and roundtable discussions at local chapters allow for a personalized experience for entrepreneurs • Technology mentors at local SCORE offices combine tech knowledge with expert business advice to pave the way for success • Visithttp://www.score.org/ebusiness-now

32. Business Roundtables • Sharing Experiences. Learning Together. • Connecting In-Business Clients to Foster Success • A facilitated discussion event led by a SCORE volunteer or invited guest expert. These events provide local small business owners with a supportive peer group and provide value through access to SCORE resources and services. • Provides access to the collective wisdom of entrepreneurs in the local community • Offers perspectives from a variety of business owners • Helps emerging firms overcome obstacles and seize opportunities • Presents an opportunity for attendees to grow their business network • Can be customized for partners as needed

33. Online Resources Templates. Tips. Blogs. Workshops. Tools for Business Success Available 24/7 Get access to over1,800 templates & tools, 1,000 blog posts, and 100 English and Spanish language workshops to help you start and grow your business. • Templates & Tools - Articles, assessments, outlines, templates, and other resources that you can use to learn and implement new strategies • SCORE LIVE Webinars - Live ,1-hour presentations by mentors and partners on a variety of small business topics and trends • Online Workshop – A business training module archived on score.org • SCORE Blogs - Business experts in a number of industries share information on emerging trends and topics facing today’s small business owner • SCORE Newsletters - Subscribe to get the latest business information, tips and resources delivered to your inbox

34. 60% of SCORE clients say these SCORE-mentored tools are very important to the growth of their business. Marketing Plan Business Plan Cash Flow Analysis Financial Strategy Online Resources Entrepreneurs’ Favorite SCORE Resources Source: Gallup SCORE Client Outcomes Survey 2010.

35. Why SCORE Works You Don’t Have to Go It Alone Mentoringprovides improved chances for startup and success through one-on-one business coaching. Workshopsprovide training on critical topics in an environment where you can learn from experts and like-minded entrepreneurs. Online Resources can be your playbook to provide step-by-step outlines for small business strategies.

36. Our team of SCORE mentors offers over 300,000 total years of business experience in over 60 industries. We’re here for the life of your business – providing free advice for as long as you own your business. Why SCORE Works You Don’t Have to Go It Alone

37. Meet [Insert Chapter Name] SCORE Serving [Insert Local Community]

38. Greater Seattle SCORE SHORELINE We serve communities throughout the Puget Sound area KIRKLAND WINSLOW BELLEVUE • Mentors in • Downtown Seattle • S. Seattle • N. Seattle • Bellevue/Kirkland • Bremerton and Bainbridge • Kitsap Peninsula • more ISSAQUAH BURIEN RENTON

39. Greater Seattle SCORE • 80 mentors • Over 1,000 active clients • Helped clients start 861 new firms* • Conducted 3,414 mentoring sessions** • Helped create 946 jobs* * In 2010. **last 12 months

40. Mentoring That Meets Your Needs • One-time • Short-term • Long-term • In our Seattle office • In Your Community • Online Mentors Paul Hirzand Dan Martin confer on how to best serve clients located on the Kitsap Peninsula and in South King County Mentor EkhardPreikschat meets with client Sun Kim in downtown Seattle. Ekhard advises Sun on his growing restaurant.

41. Seattle Mentors. Experienced managers, business owners, directors, trainers, and educators, and authors. RobbinBlock Marketing Bob Dorse Manufacturing Ed Molzan Restaurants Mickey Bae Finance These are some of our 80 advisors who can help you with your business. Tone Shimizu Import / Export Gladys Romero Banking

42. A Team with Diverse Backgrounds Our mentors come from many industries…

43. Convenient Training Programs to help business owners get started correctly • Workshops taught by experts • Locations around Puget Sound • Times convenient to your schedule • Strong value; affordable • Registration online or by phone

44. Rising Stars…a Greater Seattle Sampler Jeffrey Braun Furniture Jennifer Loomis Photography Birds + Bees + Kids Profile: Passionate about custom design. Today serves recognized interior designers nationally. Seattle based. Manufactures in LA and Seattle. Profile: Firm helps parents and others with how to speak openly with children about the topics of relationships, love, and the birds and the bees. Profile: Pioneer in the genre of maternity photography. Now internationally known for her ground-breaking work capturing the pregnant nude. Background: Needed help defining an effective business plan due to a narrow market niche. Success drivers: Successful author. Frequent speaker. Winner, “Emerging Entrepreneur Award” also “Mom’s Choice” Award. Firm was highlighted in Seattle Magazine. Background: Defied skeptics and left a well-paying job at MSNBC. Created thriving business photographing moms-to-be. Success drivers: Passion; quality of her work; long hours; skills gained working with business team at the UofW, and SCORE mentoring. Background: Five-yr-old firm was experiencing bumpy and unclear growth. Jeff Braun sought assistance to determine business’s future directions. Success drivers: Secured contracts with hotels and key design consultants. Combined talents of owners. Lindsay and Jeff Braun Amy Lang Jennifer Loomis SCORE’s role: Business mentoring, which continues today. Mentor: Ed Milan SCORE’s role: Business mentoring, which continues today. Mentor: Jerry Zyskowski SCORE’s role: Business mentoring, which continues today. Mentor: Jerry Zyskowski

45. Sponsors & Partners • Our local partners help us • make such successes possible • You are invited to participate • Visit our monthly meeting • Sponsor a workshop • May we add your logo here? ?

46. How You Can Get Started Now • Improve your chances for success • Visit seattle.score.org and register your name • Make an appointment to talk with a mentor • Get our CD “How to Get Started…”

47. Knowledge. Wisdom. Experience. Greater Seattle SCORE Executive Team Bill Munroe Outreach Co-Chair Gil Rankin mentor/Research Ben Meyerhoff Chapter Chair Darlene Robbins SBA-SCORE Liaison Roger Winter Past Chair We Invite You to put Experience on Your Side Ed Milan Asst District Director Larry Spelhaug District Director Jerry Freeland Workshops Chair Walter Moore Chair, Sponsorships & Investment Cmtte Cindy Butler Outreach Co-Chair

48. Get Started Today • Don’t Wait. • Contact us today to • Start or grow your business • Become a SCORE volunteer • Call or visit us online: • 206-553-7320 • www.seattle.score.org • Email: allie@seattlescore.org • www.score.org Allie Thompson Admin Manager

49. Think Big. Start Small. Go with Experience on Your Side Greater Seattle SCORE