SCENARIO EXPLORER Introduction

Order-to-Cash (Third-Party Order Processing – Material) SCENARIO EXPLORERIntroduction Close Introduction • The Scenario Explorer provides you with comprehensive information about the various aspects of a scenario. Use the navigation pane to learn more about the following: • Scenario and Processes (details about the scenario, processes, and process steps – click here) • Business Areas (details about where in the system you perform specific tasks – click here) • Business Value(details about the major benefits of using the SAP Business ByDesign solution for the scenario – click here) • Scenario Flow(graphic depicting the entire scenario flow – click here) • The Scenario Explorer is highly interactive – you are able to focus on the topics you are most interested in, navigate to related documents (such as process demos), or display mouse-over information for specific elements. Basic Design Scenario Graphic Navigation Pane Content Area • Interactive Design • Use the navigation pane to select major topics • Click chevrons for process details • Click area icons to focus on specific areas • Use the Info buttons for more information Handling Service Requests

Order-to-Cash (Third-Party Order Processing – Material) Scenario Overview • Processing Supplier Invoices • Processing Payables and Payments Click process chevrons for details Creating Sales Quotes Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications • Creating Customer Invoices • Processing Receivables and Payments Scenario Description Scenario Explorer Open Legend The Order-to-Cash (Third-Party Order Processing - Material) scenario enables your company to create sales orders that are used to ship products with or without a product specification to your customer directly from a supplier rather than from your own company. A third-party purchase request is created automatically when you release a sales order for a product to which purchasing contracts and/or list prices have been assigned in the system. The third-party purchase order can be created automatically or manually. You can enter the supplier's confirmation data in the system when they send the delivery notification. Based on this third-party delivery, supplier invoicing and customer invoicing is triggered. You can use the Order-to-Cash (Third-Party Order Processing – Material) scenario if you always ship directly from a supplier or if you only ship directly from a supplier in exceptional cases. Scenario & Processes Business Areas Business Value Scenario Flow The following business roles are involved in this scenario: Sales Representative OperationalBuyer StrategicBuyer AccountsPayableAccountant AccountsReceivablesAccountant

Order-to-Cash (Third-Party Order Processing – Material) Scenario Overview • Processing Supplier Invoices • Processing Payables and Payments Click process chevrons for details Creating Sales Quotes Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications • Creating Customer Invoices • Processing Receivables and Payments Scenario Description Scenario Explorer Open Legend Legend Close Legend The Order-to-Cash (Third-Party Order Processing - Material) scenario enables your company to create sales orders that are used to ship products with or without a product specification to your customer directly from a supplier rather than from your own company. A third-party purchase request is created automatically when you release a sales order for a product to which purchasing contracts and/or list prices have been assigned in the system. The third-party purchase order can be created automatically or manually. You can enter the supplier's confirmation data in the system when they send the delivery notification. Based on this third-party delivery, supplier invoicing and customer invoicing is triggered. You can use the Order-to-Cash (Third-Party Order Processing – Material) scenario if you always ship directly from a supplier or if you only ship directly from a supplier in exceptional cases. Scenario & Processes Process mainly driven by the user Process mainly driven by the system Manual process not supported by the system Process that communicates with third-party software (mouse-over for details) Process with relevance to Financials Related scenario Info button with more information Business Areas Business Value Scenario Flow The following business roles are involved in this scenario: Sales Representative OperationalBuyer StrategicBuyer AccountsPayableAccountant <Role Name> <Role Name> AccountsReceivablesAccountant i

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Creating Sales Quotes • Processing Supplier Invoices • Processing Payables and Payments Click process chevrons for details X Creating Sales Quotes Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications Create a sales quote Approve a sales quote • Creating Customer Invoices • Processing Receivables and Payments Process Description Scenario Explorer Further Information The Creating Sales Quotes business process enables you to create a sales quote with fixed terms and price conditions when a customer requests an offer for products or services. You can also create the sales quote on the basis of an opportunity or a lead. You enter the necessary details in the sales quote such as the account and the products or services. If product availability should be checked, you also need to enter the requested date. You can also enter further customer information as additional text. The cost of sales can be determined using product valuation, enabling you to evaluate the profitability of the sales quote. Price and discount adjustments can be made in the sales quote. After the sales quote has been created, it is submitted based on the output settings. Scenario & Processes Performed by Sales Representative Business Areas In the Work Center New Business Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Creating Sales Orders • Processing Supplier Invoices • Processing Payables and Payments Click process chevrons for details X Creating Sales Orders Creating Sales Quotes Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications Create a sales order • Creating Customer Invoices • Processing Receivables and Payments Process Description Scenario Explorer Further Information The Creating Sales Orders business process enables you to create a sales order with fixed terms and price conditions when a customer orders products or services. The order can be created on the basis of a quote, copying all conditions from the quote to the order or you enter the necessary details in the order such as the account, the products or services, the requested date , and customer information as additional text. The product availability is checked, and the system informs you of availability. The system can determine the cost of sales using product valuation, enabling you to evaluate the profitability of the order. After creating the order, you release it to logistics. An order confirmation form can be sent to the customer, depending on the output settings. The sales order can also be generated automatically through business-to-business communication. Scenario & Processes Performed by Sales Representative Business Areas In the Work Center Sales Orders Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Processing Purchase Requests • Processing Supplier Invoices • Processing Payables and Payments X Processing Purchase Requests – Bundle and Order Click process chevrons for details Click process chevrons for details Bundle and create a purchase order Assign a source of supply Creating Sales Quotes Creating Sales Orders Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications Initiate RFQ processing • Creating Customer Invoices • Processing Receivables and Payments Click here to display process variants Process Description Scenario Explorer Further Information The Processing Purchase Requests - Bundle and Order business process enables you to transfer purchase requests into purchase orders. You can assign missing sources of supply and then bundle multiple assigned purchase requests into purchase orders. Scenario & Processes Performed by OperationalBuyer Business Areas In the Work Center Purchase Requests and Orders Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Processing Purchase Requests • Processing Supplier Invoices • Processing Payables and Payments X Processing Purchase Requests – Bundle and Order Click process chevrons for details Click process chevrons for details Bundle and create a purchase order Assign a source of supply Creating Sales Quotes Creating Sales Orders Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications Initiate RFQ processing • Creating Customer Invoices • Processing Receivables and Payments Click here to hide process variants Processing Purchase Requests - Order Process Description Scenario Explorer Further Information The Processing Purchase Requests - Bundle and Order business process enables you to transfer purchase requests into purchase orders. You can assign missing sources of supply and then bundle multiple assigned purchase requests into purchase orders. Scenario & Processes Performed by OperationalBuyer Business Areas In the Work Center Purchase Requests and Orders Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Processing Request for Quotation • Processing Supplier Invoices Click process chevrons for details Click process chevrons for details … X X Processing Requests for Quotation Creating Sales Quotes Creating Sales Orders Processing Purchase Requests Processing Purchase Orders Processing Third-Party Delivery Notifications Group sourcing request items Create a request for quotation Enter quotes Compare quotes and create follow-up documents • Creating Customer Invoices … Process Description Scenario Explorer Further Information The Processing Requests for Quotation business process enables your purchasing department to bundle your company's purchasing requirements and to find appropriate sources of supply for the materials and services required. This includes finding sources of supply for purchase requests, for example, and for the negotiation of new or expiring purchasing contracts. You can invite new or existing suppliers to participate in requests for quotation and compare the quotes received easily in the system to determine most suitable supplier for your requirements. Once you have determined the winning quote, the bidders are notified about the outcome of the request for quotation process, and follow-up documents, such as purchase orders or contracts, can be created. Scenario & Processes Performed by StrategicBuyer Business Areas In the Work Center Sourcing and Contracting Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Processing Purchase Orders • Processing Supplier Invoices • Processing Payables and Payments Click process chevrons for details Click process chevrons for details X Processing Purchase Orders Creating Sales Quotes Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Third-Party Delivery Notifications Send a third- party purchase order Acknowledge a third-party purchase order • Creating Customer Invoices • Processing Receivables and Payments Process Description Scenario Explorer Further Information The Processing Purchase Orders business process enables you to create a third-party purchase order automatically or manually. In this process, you can authorize a supplier to ship products directly to your customer. The third-party purchase order is based on a released sales order for a product for which a purchasing contract and/or list price has usually been created. If all the relevant data is maintained, the purchase order is sent to the supplier unless an approval procedure exists that is based on the purchase order value. Optionally, a purchase order acknowledgment can be used if the supplier provides confirmation details. Scenario & Processes Performed by Operational Buyer Business Areas In the Work Center Purchase Requests and Orders Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Processing Third-Party Delivery Notifications • Processing Supplier Invoices • Processing Payables and Payments Click process chevrons for details Click process chevrons for details Processing Third-Party Delivery Notifications X Creating Sales Quotes Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Create a third-party delivery notification • Creating Customer Invoices • Processing Receivables and Payments Process Description Scenario Explorer Further Information The Processing Third-Party Delivery Notifications business process enables you to record third-party delivery notifications in the system once the supplier has shipped the product and informed you about the shipment. You can create a third-party delivery notification manually or via B2B communication which automatically creates a third-party inbound delivery and a third-party outbound delivery. This triggers customer invoicing to send out an invoice to the customer. At the same time, supplier invoicing is informed that an invoice for the third-party purchase order is expected from the supplier. Performed by Sales Representative or Buyer Scenario & Processes Business Areas In the Work Center Third-Party Order Fulfillment Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Processing Third-Party Delivery Notifications • Processing Supplier Invoices • Processing Payables and Payments Click process chevrons for details Click process chevrons for details Processing Third-Party Delivery Notifications X Creating Sales Quotes Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Create a third-party delivery notification X • Creating Customer Invoices • Processing Receivables and Payments Once the supplier has shipped the product to the customer and sent a copy of the delivery note, the buyer or the sales representative records it by creating the third-party delivery notification. When the delivery notification is released, the system creates a third-party inbound delivery which triggers supplier invoicing and a third-party outbound delivery which triggers customer invoicing. Process Description Scenario Explorer Further Information The Processing Third-Party Delivery Notifications business process enables you to record third-party delivery notifications in the system once the supplier has shipped the product and informed you about the shipment. You can create a third-party delivery notification manually or via B2B communication which automatically creates a third-party inbound delivery and a third-party outbound delivery. This triggers customer invoicing to send out an invoice to the customer. At the same time, supplier invoicing is informed that an invoice for the third-party purchase order is expected from the supplier. Performed by Sales Representative or Operational Buyer Scenario & Processes Business Areas In the Work Center Third-Party Order Fulfillment Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Processing Supplier Invoices X Processing Supplier Invoices • Processing Payables and Payments Create a supplier invoice Resolve a supplier invoice exception Approve a supplier invoice Click process chevrons for details Click here to display process variants Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications … • Creating Customer Invoices • Processing Receivables and Payments Process Description Scenario Explorer Further Information The Processing Supplier Invoices business process enables you as an accountant to enter, verify, and post invoices, credit memos, and down payment requests that you received from your supplier by fax or by mail. Alternatively, your supplier, which can also be an affiliated company, can send you these documents electronically as XML messages. An automated invoice-verification process compares all supplier invoices with their corresponding purchase documents, if available. You can also charge supplier invoice items to partner companies, and you can distribute additional costs, such as freight, among all other supplier invoice items. When the supplier invoice is complete and correct, you post it. The supplier invoice is then used to pay your suppliers. If relevant, the system also creates new fixed assets automatically. Scenario & Processes Performed by Accounts PayableAccountant Business Areas In the Work Center Supplier Invoicing Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Processing Supplier Invoices X Processing Supplier Invoices • Processing Payables and Payments Create a supplier invoice Resolve a supplier invoice exception Approve a supplier invoice Click process chevrons for details Click here to hide process variants Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications Processing Supplier Invoices Using ERS … • Creating Customer Invoices • Processing Receivables and Payments Process Description Scenario Explorer Further Information The Processing Supplier Invoices business process enables you as an accountant to enter, verify, and post invoices, credit memos, and down payment requests that you received from your supplier by fax or by mail. Alternatively, your supplier, which can also be an affiliated company, can send you these documents electronically as XML messages. An automated invoice-verification process compares all supplier invoices with their corresponding purchase documents, if available. You can also charge supplier invoice items to partner companies, and you can distribute additional costs, such as freight, among all other supplier invoice items. When the supplier invoice is complete and correct, you post it. The supplier invoice is then used to pay your suppliers. If relevant, the system also creates new fixed assets automatically. Scenario & Processes Performed by Accounts PayableAccountant Business Areas In the Work Center Supplier Invoicing Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Processing Payables and Payments X Processing Externally-Initiated Payments of CreditMemos by Incoming Bank Transfer • Processing Supplier Invoices Process a bank statement Allocate a payment Clear a payment Click process chevrons for details Click here to display process variants Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications … • Creating Customer Invoices • Processing Receivables and Payments Process Description Scenario Explorer Further Information The Processing Payables and Payments business process enables the processing of outgoing payments initiated either internally by your company or externally by your suppliers. Paymentscanbemademanuallyor automatically via a payment run in which the system proposes the open items for payment. You then release the payments and the system posts them to accounting. You create the payment medium, either manually or as part of an automatic run. The standard work center provides checks, outgoing bank transfers, credit memos, as well as other country-specific payment methods. Once the payments have been debited from the bank account, the bank statement is entered in the system, in which it is uploaded electronically or entered manually, before being confirmed. If payments are initiated externally, the bank statement provides the notification that a payment has been made. The payments are matched in the system to the open invoices before being cleared. Scenario & Processes Performed by Accounts PayableAccountant Business Areas In the Work Centers Payables Payment Management Liquidity Management Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Processing Payables and Payments X Processing Externally-Initiated Payments of CreditMemos by Incoming Bank Transfer • Processing Supplier Invoices Process a bank statement Allocate a payment Clear a payment Click process chevrons for details Click here to display process variants Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications X The system receives information about the processed payments in a bank statement, lockbox, or bank advice, and allocates them to the appropriate process or matches them against the payments created in the system.If allocation is not possible, the accountant has to process it manually in a system-generated task. … • Creating Customer Invoices • Processing Receivables and Payments Process Description Scenario Explorer Further Information The Processing Payables and Payments business process enables the processing of outgoing payments initiated either internally by your company or externally by your suppliers. Paymentscanbemademanuallyor automatically via a payment run in which the system proposes the open items for payment. You then release the payments and the system posts them to accounting. You create the payment medium, either manually or as part of an automatic run. The standard work center provides checks, outgoing bank transfers, credit memos, as well as other country-specific payment methods. Once the payments have been debited from the bank account, the bank statement is entered in the system, in which it is uploaded electronically or entered manually, before being confirmed. If payments are initiated externally, the bank statement provides the notification that a payment has been made. The payments are matched in the system to the open invoices before being cleared. Scenario & Processes Performed by Accounts PayableAccountant Business Areas In the Work Centers Payables Payment Management Liquidity Management Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Processing Payables and Payments X Processing Externally-Initiated Payments of CreditMemos by Incoming Bank Transfer • Processing Supplier Invoices Process a bank statement Allocate a payment Clear a payment Click here to hide process variants Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications Processing Externally-Initiated Payments of Credit Memos by Incoming Check Processing Externally-Initiated Payments of Credit Memos by Incoming Check with Lockbox Processing Externally-Initiated Payments of External Credit Memos by BoE Processing Payments Automatically Processing Payments Manually with Bills of Exchange Processing Payments Manually with Open Item Clearing Processing Payments with Petty Cash Processing Payables and Payments with Accounts Maintenance Processing Externally-Initiated Payments of Credit Memos by Incoming Check Processing Externally-Initiated Payments of Credit Memos by Incoming Check with Lockbox Processing Externally-Initiated Payments of External Credit Memos by BoE Processing Payments Automatically Processing Payments Manually with Bills of Exchange Processing Payments Manually with Open Item Clearing Processing Payments with Petty Cash Processing Payables and Payments with Accounts Maintenance … • Processing Receivables and Payments • Creating Customer Invoices Further Information Process Description Scenario Explorer The Processing Payables and Payments business process enables the processing of outgoing payments initiated either internally by your company or externally by your suppliers. Paymentscanbemademanuallyor automatically via a payment run in which the system proposes the open items for payment. You then release the payments and the system posts them to accounting. You create the payment medium, either manually or as part of an automatic run. The standard work center provides checks, outgoing bank transfers, credit memos, as well as other country-specific payment methods. Once the payments have been debited from the bank account, the bank statement is entered in the system, in which it is uploaded electronically or entered manually, before being confirmed. If payments are initiated externally, the bank statement provides the notification that a payment has been made. The payments are matched in the system to the open invoices before being cleared. Scenario & Processes Performed by Accounts PayableAccountant Business Areas In the Work Centers Payables Payment Management Liquidity Management Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Creating Customer Invoices • Processing Supplier Invoices • Processing Payables and Payments Click process chevrons for details Creating Sales Quotes Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications X Creating Customer Invoices • Processing Receivables and Payments Transfer items to be invoiced Release an invoice Click here to display process variants Process Description Scenario Explorer Further Information In the Creating Customer Invoices business process, the system automatically creates items to be invoiced after services have been performed or products delivered. You must transfer these items to an invoice which is sent to the customer and passed to Cash Flow Management. You can do this manually or with an invoice run. It is possible to combine several items to be invoiced into one invoice or split them into several invoices. Scenario & Processes Performed by Accounts Receivables Accountant Business Areas In the Work Center Customer Invoicing Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Creating Customer Invoices • Processing Supplier Invoices • Processing Payables and Payments Click process chevrons for details Creating Sales Quotes Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications X Creating Customer Invoices • Processing Receivables and Payments Transfer items to be invoiced Release an invoice Click here to hide process variants Process Description Scenario Explorer Further Information Creating Customer Invoices Manually In the Creating Customer Invoices business process, the system automatically creates items to be invoiced after services have been performed or products delivered. You must transfer these items to an invoice which is sent to the customer and passed to Cash Flow Management. You can do this manually or with an invoice run. It is possible to combine several items to be invoiced into one invoice or split them into several invoices. Scenario & Processes Performed by Accounts Receivables Accountant Business Areas In the Work Center Customer Invoicing Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Processing Receivables and Payments • Processing Supplier Invoices • Processing Payables and Payments Click process chevrons for details Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications … X Processing Externally-Initiated Payments by Incoming Bank Transfer • Creating Customer Invoices Enter a remittance advice Clear a payment Process a bank statement Allocate a payment Click here to display process variants Process Description Scenario Explorer Further Information The Processing Receivables and Payments business process enables the processing of incoming payments, initiated either internally by your company or externally by your customers. The process uses country-specific payment methods. Payments can be made manually, or automatically via a payment run in which the system proposes open items for payment. You then release the payments and the system posts them to accounting. You create the payment medium, either manually or as part of an automatic run, using files for direct debit or credit card payments. When the payments are credited to the company's bank account, the bank statement is entered in the system, either uploaded electronically or entered manually, before being confirmed. If payments are initiated externally by the customer, the bank statement provides notification of payment. The payments are matched in the system to the open invoices before being cleared. Scenario & Processes Performed by Accounts Receivables Accountant Business Areas In the Work Center Receivables Payment Management Liquidity Management Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Processing Receivables and Payments • Processing Supplier Invoices • Processing Payables and Payments Click process chevrons for details Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications … X Processing Externally-Initiated Payments by Incoming Bank Transfer • Creating Customer Invoices Enter a remittance advice Clear a payment Process a bank statement Allocate a payment X Click here to display process variants The system receives information about the processed payments in a bank statement, lockbox, or bank advice, and allocates them to the appropriate process or matches them against the payments created in the system. If allocation is not possible, the accountant has to process it manually in a system-generated task. Process Description Scenario Explorer Further Information The Processing Receivables and Payments business process enables the processing of incoming payments, initiated either internally by your company or externally by your customers. The process uses country-specific payment methods. Payments can be made manually, or automatically via a payment run in which the system proposes open items for payment. You then release the payments and the system posts them to accounting. You create the payment medium, either manually or as part of an automatic run, using files for direct debit or credit card payments. When the payments are credited to the company's bank account, the bank statement is entered in the system, either uploaded electronically or entered manually, before being confirmed. If payments are initiated externally by the customer, the bank statement provides notification of payment. The payments are matched in the system to the open invoices before being cleared. Scenario & Processes Business Areas In the Work Center Receivables Payment Management Liquidity Management Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing – Material) Process Details: Processing Receivables and Payments • Processing Supplier Invoices • Processing Payables and Payments Click process chevrons for details Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications … X Processing Externally-Initiated Payments by Incoming Bank Transfer • Creating Customer Invoices Enter a remittance advice Clear a payment Process a bank statement Allocate a payment Click here to hide process variants Process Description Processing Externally-Initiated Payments by Incoming Check Processing Externally-Initiated Payments by Incoming Check with Lockbox Processing Externally-Initiated Payments by Multiple Incoming Checks Processing Incoming Payments by Bill of Exchange Processing Incoming Payments with Petty Cash Processing Internally-Initiated Payments by Credit Card Processing Internally-Initiated Payments by Direct Debit Processing Receivables and Payments with Accounts Maintenance Scenario Explorer Further Information The Processing Receivables and Payments business process enables the processing of incoming payments, initiated either internally by your company or externally by your customers. The process uses country-specific payment methods. Payments can be made manually, or automatically via a payment run in which the system proposes open items for payment. You then release the payments and the system posts them to accounting. You create the payment medium, either manually or as part of an automatic run, using files for direct debit or credit card payments. When the payments are credited to the company's bank account, the bank statement is entered in the system, either uploaded electronically or entered manually, before being confirmed. If payments are initiated externally by the customer, the bank statement provides notification of payment. The payments are matched in the system to the open invoices before being cleared. Scenario & Processes Performed by Sales Representative Business Areas In the Work Center New Business Business Value Scenario Flow

Click area pictograms for details Order-to-Cash (Third-Party Order Processing - Material)Business Areas Processing Supplier Invoices Processing Payables and Payments Creating Sales Quotes Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications Creating Customer Invoices Processing Receivables and Payments Business Areas Scenario Explorer Business Area Description • Gain comprehensive access to customer-related information about opportunities, quotes, orders, and invoices. The SAP Business ByDesign solution enables your employees to verify product availability, perform accurate forecasting, predict future sales, and identify cross-selling and up-selling opportunities. The solution helps your sales staff focus on the most promising leads and accelerate the sales process. You can also use the software to: • Generate a sales opportunity, create a quote, calculate pricing, enter payment and shipping information, and create a sales order and invoice in a single integrated process • Maintain an online portfolio of your products and services and define price lists with flexible pricing policies • Obtain a comprehensive, 360-degree view of your customers and make effective decisions by using the provided reports and metrics Sales Scenario & Processes Purchasing Business Areas Sourcing Business Value Manufacturing, Warehousing, and Logistics Scenario Flow Cash Flow Management

Click area pictograms for details Order-to-Cash (Third-Party Order Processing - Material)Business Areas Processing Supplier Invoices Processing Payables and Payments Creating Sales Quotes Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications Creating Customer Invoices Processing Receivables and Payments Business Areas Scenario Explorer Business Area Description • Streamline your company’s purchasing activities by automatically creating purchase orders, verifying invoices, and identifying duplicates and variances in invoices. The SAP Business ByDesign solution makes purchasing information instantly available to your buyers, enabling them to make the best possible purchasing decisions for your company. You can also use the software to: • Gain insight into the status of purchases throughout the company by using functionality to monitor and manage all purchasing activities • Streamline and accelerate purchasing through the use of self-service procurement and reduce the volume of routine purchasing tasks • Create invoices with or without reference to a purchase order and automatically create invoices on behalf of your suppliers based on existing goods and services receipts Sales Scenario & Processes Purchasing Business Areas Sourcing Business Value Manufacturing, Warehousing, and Logistics Scenario Flow Cash Flow Management

Click area pictograms for details Order-to-Cash (Third-Party Order Processing - Material)Business Areas Processing Supplier Invoices Processing Payables and Payments Creating Sales Quotes Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications Creating Customer Invoices Processing Receivables and Payments Business Areas Scenario Explorer Business Area Description • Build and maintain a comprehensive portfolio of supplier and product information, which serves as a central base for all your supplier-related information. The SAP Business ByDesign solution enables you to automate many of your sourcing activities, so employees can concentrate on finding the best suppliers – and the best prices. You can also use the software to: • Find, negotiate, and document the best sources of supply and manage the complete contract lifecycle • Track and monitor the performance of your suppliers and leverage the solution’s reporting functionality to identify the top performers • Gain pricing advantages through quantity discounts by bundling several purchase request automatically into a single order Sales Scenario & Processes Purchasing Business Areas Sourcing Business Value Manufacturing, Warehousing, and Logistics Scenario Flow Cash Flow Management

Click area pictograms for details Order-to-Cash (Third-Party Order Processing - Material)Business Areas Processing Supplier Invoices Processing Payables and Payments Creating Sales Quotes Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications Creating Customer Invoices Processing Receivables and Payments Business Areas Scenario Explorer Business Area Description • Produce products that meet your customers’ requirements and high expectations of quality while maximizing your manufacturing and logistics efficiency. The SAP Business ByDesign solution enables you to manage production, deliveries and returns, physical inventory, and stock transfers. It synchronizes supply execution data, such as work in process and inventory postings, with financials. You can also use the software to: • Enhance tracking and tracing procedures by using identified stock, such as batches or lots, as well as labeling, and logistics units • Integrate quality assurance tasks, such as final inspections, with production to determine whether a product meets predefined quality requirements • Automate processes for inbound logistics, outbound logistics, and production and decide where to use bar-code or RF readers, mobile devices, or electronic instructions Sales Scenario & Processes Purchasing Business Areas Sourcing Business Value Manufacturing, Warehousing, and Logistics Scenario Flow Cash Flow Management

Click area pictograms for details Order-to-Cash (Third-Party Order Processing - Material)Business Areas Processing Supplier Invoices Processing Payables and Payments Creating Sales Quotes Creating Sales Orders Processing Purchase Requests Processing Requests for Quotation Processing Purchase Orders Processing Third-Party Delivery Notifications Creating Customer Invoices Processing Receivables and Payments Business Areas Scenario Explorer Business Area Description • Nearly every business process involves the flow of cash within your company and between your company and its external business partners and customers. The SAP Business ByDesign solution integrates and takes into consideration the financial aspect of each step of your business processes, enabling you to gain control over your cash inflow and outflow. You can also use the software to: • Centrally manage and control your payables and receivables, automate payment and clearing processes, and valuate payables and receivables in multiple foreign currencies • Quickly create tax returns using centrally managed corporate data and report declarations – and pay taxes if required • Set up expense and reimbursement policies, monitor employee expenses, and reimburse approved expenses Sales Scenario & Processes Purchasing Business Areas Sourcing Business Value Manufacturing, Warehousing, and Logistics Scenario Flow Cash Flow Management

Order-to-Cash (Third-Party Order Processing - Material)Business Value Order Procure Settle Create Opportunity Create Sales Quote Create Sales Order Send Third-Party Puchase Order Acknowledge a Third-Party Purchase Order Create a Third-Party Delivery Notification Receive Supplier Invoice and Create Invoice Process Payables and Payments Post to Ledger Overview Scenario Explorer Key Benefits • This provides the ability for a customers full needs to be met by the company even when product is not held in stock. • This avoids customers going to competitors that may sell the product • Third-Party Order Processing reduces overall supply chain costs by eliminating transportation, warehousing and shipment and administration of fulfillment of the 3rd party product. • SAP Business ByDesign supports all required process steps to execute and monitor the Third-Party Order Processing process • Automatic quote generation, processing and flexible pricing management • Integrates operational processes with master data to ensure consistency between orders, shipments, and invoicing • Scalable process for revenue recognition supporting different accounting principles • Built-in analytics enables a drilldown to the profit and loss result alongside dimensions like products, customer groups, and distribution channels. This scenario enables companies to sell product that will be shipped directly from the vendor to the customer without need to carry the product in stock. This will enable a customers complete needs to be met by the company without the customer having to go to either wait for product to be reshipped after being received from the vendor, or loosing business to another company that can fulfill the need. The company can now offer a broader range of products than those in inventory and make margin on product that is not carried in inventory. Scenario & Processes Business Areas Business Value Scenario Flow

Order-to-Cash (Third-Party Order Processing - Material) Scenario Flow Receivables / Cash & Liquidity Mgt Processing Supplier Invoices Processing Payables and Payments CreatingSales Quote CreatingSales Order Processing PurchaseRequests Processing Requestsfor Quotation Processing Purchase Orders Processing Third-Party DeliveryNotifications Scenario Explorer Creating Customer Invoices Processing Receivables and Payments Scenario & Processes Business Areas Business Value Scenario Flow Legend & Variants Work center in which process is performed Process related to Financials Receivables / Cash & Liquidity Mgt New Business Work center Sales Orders Third-Party Order Fulfillment Customer Invoicing Supplier Invoicing Purchase Requests and Orders Sourcing and Contracting Purchase Requests and Orders Process mainly driven by the user Business document flow

SCENARIO EXPLORER Introduction