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NeLH Development : NeLH Development: content, technology, services. Colin Gordon Head of Development, NeLH Ian McKinnell Knowledge Manager, NeLH. What is ‘development’. 2 connected themes content development [e.g. pathways database] technical development [e.g. VBLs toolkit]

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NeLH Development : NeLH Development: content, technology, services

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Nelh development nelh development content technology services

NeLH Development :NeLH Development: content, technology, services

Colin Gordon

Head of Development, NeLH

Ian McKinnell

Knowledge Manager, NeLH


What is development

What is ‘development’

  • 2 connected themes

    • content development [e.g. pathways database]

    • technical development [e.g. VBLs toolkit]

  • inter-working with 3 other teams

    • communications and communities [e.g. CoPs]

    • service delivery [technical; content buy-in]

    • administration [staffing and contracting]

  • 1.5 FTE now scheduled to grow to 4-5


Content development know how collections

Content development / know-how collections

  • NSF zones and supporting content on modernisation, improvement, quality

  • Guidelines

  • Care Pathways

  • Audit : CLIP database; NICE ebook special commissioned resources - Diabetes


Nsf zones

NSF Zones

  • Quality and quantity - NSFs on the kitchen scales

  • 2001 - NeLH created CHD NSF zone and produced web editions of CHD and Diabetes NSFs

  • now - creating web resources for Cancer and Mental Health NSFs

  • in 2002/3 - 1 zone established for each NSF


Guidelines database 1

Guidelines database (1)

  • 7 national guidelines currently being uploaded:

    • RCOG - 4 guidelines including NICE induction of labour

    • RCN - acute pain in children

    • CSP - 2 physiotherapy guidelines

  • Uploading shortly: 4 NICE diabetes guidelines (660 pages of text)

  • Due to add in 2002-3 : 13 other new NICE guidelines


Guidelines database 2

Guidelines database (2)

  • Contract issued to create searchable national guidelines index

  • support for NICE guidelines authoring

  • SIGN interested in contributing content and sharing technology

  • Contract with CSW Ltd to internalise XML search technology on NeLH site


Care pathways database

Care Pathways Database

  • Restyled database access

  • 200+ pathways from 200+ sites; 81K visits to date

  • New contract with Royal College of Nursing

  • subcontracts to upload local content, create CoP resources

  • dialogue with Workforce Modenisation work on protocols

  • inputs from NHS Scotland and BUPA

  • mapping to RCN classifications

  • study of XML web formats

  • discussions to involve national modernisation stakeholders more closely in governance of this resource


New strands of activity 1

New strands of activity 1

  • Unified Medicines Information Resources

    • Commission following report from Pharmaceutical Press, Dec 2002

    • BNF, Clinical Evidence, Drugs Information Zone and others

    • single portal and index to NHS medicine knowledge

    • pilot due May 2002


New strands of activity 2

New strands of activity 2

  • Working with VBLs: tools and interoperability

  • more flexible common tools

  • migration to single content platform

  • working with VBLs on single content model - with Ann Brice, Communications Team

  • delivering core resources to VBLs and portals

  • VBLs budget levy for shared technical development


New strands of activity 3

New strands of activity 3

  • ‘push services’ for NeLH users (with Phil Vaughan, Service Delivery Team)

  • users register and identify needs and interests

  • users receive periodic and event-driven news feeds (e.g. medicines alerts)


New strands of activity 4

New strands of activity 4

  • NeLH and the Rapid Access Chest Pain Clinics Project

  • - separate project in NHSIA-KM

  • - commisioned by NHSIA for CHD NSF and Information Strategy (Anne Fletcher, Simon Pearson)

  • - pilot for emebedding national knowledge in EPRs

  • - 5 pilots reporting June 2002


Technical strategy development

Technical strategy development

  • Content Management in the NeLH Programme

  • option 1: OJEC, specify and buy a service

  • option 2: specify and progressively develop using neLH team and third party tools, skills

  • Team awayday review recommended option 2...


Content management in nelh what is involved

Content Management in NeLH: what is involved?

  • 4 essential functions: authoring - workflow - storage - presentation

  • key techniques and services: metadata, indexing, tagging; joined-up search and navigation

  • linking 3 interoperable domains: NeLH central - vbls/communities - 3rd party content (CL, CE*, BNF)

  • content bridges with NHSDOL, nhs.uk, DoH

  • [ *Clinical Evidence benefits realization project]


Content management and search some issues

Content management and search - some issues

  • NeLH resources contain multiple indexes and local search functions - how should they connect?

  • delivering full text site search capability - asap

  • defining a quality search service - sensitivity, specificity, granularity

  • evaluation and usability testing

  • scoping what we can afford to do this year


Proposals to nhsia new initiatives fund

Proposals to NHSIA New Initiatives Fund

  • 1. ‘Spoonful of Sugar’ project - medicines knowledge to enable safe, effective medication. [with BNF, UKMI et al]

  • 2. ‘Smart pathways’ project. XML care pathways formats for linkage to EPR [with RCN et al]

  • 3. ‘Smart content management’ - making adequate preparations for the NeLH programme [with NHSDOL et al]


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