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CitiBankLeadership CouncilJanuary 12, 1999“Using Aid (and the Aid Office) to Secure (and Retain) Enrollment”Dr. Keith JepsenNYU Director, Financial Aid(www.nyu.edu/financial.aid)Adjunct Assoc. Professor of Higher EducationGraduate School of Educationcourse: “Financing Higher Education”(www.nyu.edu/classes/jepsen)


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Financial Aid at NYU

  • Form -- the process

  • Formula -- who gets what

  • So What? -- discussion


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Financial Aid inNewYork and at NYU“Form”--the process

  • cIcu (www.nycolleges.org)

  • Department of Ed: FAFSA (www.fafsa.ed.gov)

  • NYSHESC (www.hesc.com)

  • Project EASI (www.easi.ed.gov)

  • New York Mentor (www.xap.com/xapWWW/DesignStudio/NewYork)

  • Access America for Students (www.nyu.edu/financial.aid/access_america.html)

  • NYU -- options, etc. (www.nyu.edu)


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Financial Aid inNewYork and at NYU“Formula”--who gets what

  • Federal methodology for Family Contribution (ifap.ed.gov/csb_html/efcform.htm)

  • TAP grant eligibility (www.hesc.com)

  • School packaging -- straight FM


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So What?

• Very targeted matrix approach to packing.

• Much gapping --- (for lower-ranked students).

• Use private loans extensively ---including international.

• Student Services Center.

• “Customer Services” matters; CSRs seeing students, not paper.

• No forms

--- FAFSA on the Web

--- imaging coming

• 1 % verification

--- don’t hassle customer

--- people tell the truth


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So What?

• More “distance learning” coming (“NYU On-line, Inc.”).

• “Point-and-click” customers (and staff)

--- OFA web site (www.nyu.edu/financial.aid)

--- Private OFA site (PPDs) (confidential!!)

• ELM

• Clearinghouse

• “Intervention” Scholarships


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