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PROVIDING A CONTEXT TO YOUR ASEAN TRAINING

Trainee PowerPoint Introduction to the Mutual Recognition Arrangement, competency-based training and assessment with explanatory notes for Trainers. PROVIDING A CONTEXT TO YOUR ASEAN TRAINING. Section 1. The Context of your ASEAN training. Slide 2. The Context of your ASEAN training.

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PROVIDING A CONTEXT TO YOUR ASEAN TRAINING

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  1. Trainee PowerPoint Introduction to the Mutual Recognition Arrangement,competency-based training and assessment with explanatory notes for Trainers PROVIDING A CONTEXT TO YOUR ASEAN TRAINING

  2. Section 1 • The Context of your ASEAN training Slide 2

  3. The Context of your ASEAN training • Welcome • Please read the ‘Introduction to Trainee Manual’ at the front of the Trainee Manual • The Introduction will give you a good understanding of: • What a toolbox is and what it contains • Introduction to competency-based training and assessment • The various components of the toolboxes • Any questions?

  4. The Context of your ASEAN training Before the toolboxes were written the ASEAN Secretariat: • Had already chosen the competency-based training and assessment system to train people to work in the tourism and hospitality industry throughout all the ASEAN member states • Developed aCommon ASEAN Tourism Curriculum (CATC) - an agreed 242 Competency Standards for the hotel and tourism industries in Housekeeping, Front Office, Food & Beverage Services, Food Production, Tour Operations and Travel Agencies • Produced a Regional Qualifications Framework and Skills Recognition System (RQFSRS)

  5. Putting the Toolbox Project in Context Addressing some of the problems with tourism in the ASEAN member states The CATC and the toolbox projects were in response to: • Lack of common tourism curriculum amongst the ASEAN member states • Varied standards of tourism human resource capability across the region • No mutual recognition of tourism skills and qualifications across the ASEAN region

  6. Putting the Toolbox Project in Context Purpose of toolbox projects The CATC and development of 242 toolboxes for training and assessment were designed to help accelerate the establishment of ASEAN Economic Community (AEC) by 2015. The AEC would: • Transform ASEAN into a regional destination • Enable the ASEAN Region to have free movement of: • Goods • Services • Investment and • Skilled Labour

  7. Putting the Toolbox Project in Context Characteristics of AEC • A single market and production base • A highly competitive economic region • A region of equitable economic development • A region fully integrated into the global economy

  8. Putting the Toolbox Project in Context Development of MRA on Tourism Professionals The MRA was adopted by all ASEAN Tourism Ministers with the purpose of providing greater integration and a common approach to Tourism standards in each ASEAN Member State. Objectives of Mutual Recognition Arrangement (MRA): • To facilitate mobility of Tourism Professionals and • To exchange information on best practices in competency-based education and training for Tourism Professionals and to provide opportunities for cooperation and capacity building across ASEAN Member States

  9. Putting the Toolbox Project in Context Benefits of MRA on Tourism Professionals • Facilitate mobility of tourism professionals based on the tourism competency qualification/ certificate • Enhance conformity of competency-based training/education • Skills recognition • Improve the quality of tourism human resources (graduates are ready to work in the industry) • Enhance the quality of tourism services

  10. Putting the Toolbox Project in Context Developing 242 Toolboxes for each Competency Standard in the 6 Labour Divisions Key Objective: • Produce 242 Toolboxes for the 6 Labour Divisions of: • Front Office • Housekeeping • Food Production • Food & Beverage Service • Travel Agencies • Tour Operations

  11. The Toolbox Project Where can I find the toolboxes? • Your Trainer will give you a soft or hard copy of the toolbox you are studying • You can also find soft copies of the toolboxes at www.waseantourism.com The website above also has: • A list of the 242 competencies • Draft and final toolboxes and associated supplementary materials available for downloading • Copies of PowerPoint presentations given at previous national and regional workshops Slide 11

  12. The Toolbox Project Using the Website To access resources on www.waseantourism.com: USER NAME: guest PASSWORD: guest1 Slide 12

  13. Section 2 • The ASEAN Acronyms – what do they all mean? Slide 13

  14. The ASEAN Acronyms • Your Trainer will give you a ‘List of ASEAN Acronyms’ • Your Trainer will explain the meaning of any of the acronyms you don’t understand • This section will go into more detail about some acronyms that may affect the experience of your training Slide 14

  15. The ASEAN Acronyms Slide 15

  16. The ASEAN Acronyms Some key ASEAN acronyms are: • ASEAN Common Competency Standards for Tourism Professionals (ACCSTP): minimum requirements of competency standards in hotel and travel services aim to upgrade tourism services • ASEAN Tourism Professional Monitoring Committee (ATPMC) consists of ASEAN National Tourism Organisations (NTOs) and appointed representatives from the National Tourism Professional Boards (NTPBs) • ASEAN Tourism Professional Registration System (ATPRS): a web-based facility to disseminate details regarding the list of Foreign Tourism Professionals Slide 16

  17. The ASEAN Acronyms • Common ASEAN Tourism Curriculum (CATC): the common curriculum for ASEAN Tourism Professionals as mutually agreed upon by the ASEAN Tourism Ministers upon recommendation by the ASEAN NTOs • National Tourism Professional Board (NTPB): the Board for Tourism Professionals composed of representatives from the public and private sectors including academics and other relevant tourism stakeholders, to be determined by the respective ASEAN NTOs • Tourism Professional Certification Board (TPCB) refers to the government board and/or agency authorised by the government of each ASEAN Member State primarily responsible for the assessment and certification of Tourism Professionals. Slide 17

  18. Section 3 • What is a CATC Competency Standard? Slide 18

  19. Activity 2 • Complete the following sentence: • A competency is

  20. Competency is a combination of the skill, knowledge and attitude required to perform a task or job to the standard expected in the work place Competence • Manual Skill • Knowledge • Attitude Slide 20

  21. What is a Competency Standard? You can find the Competency Standards at http://www.waseasntourism.com • User name: guest • Password: guest1 Competency standards are descriptions of the skillsandknowledgerequired to performa task/activity to a defined standards • Can be used within different contexts: • By an individual enterprise • By an industry • By government Competency Based Training and Assessment are processes that focus on the transfer and validation of the competency standard

  22. Activity 3 • List the uses of ASEAN competency standards

  23. Competency Standards can be used for : • Job Design • Job Descriptions • Performance Appraisal • Selection Criteria • Career Path Development • Identification of Training Needs • Development of Training Programs • Certification • The above activities in combination aim to increase customer satisfaction through better employee performance

  24. What is competency based training and assessment ? • CBT is an approach to vocational (work) education and training that places emphasis on what a person can do or is required to do in the workplace • It is not time based • Participants’ achievements are measured against competency standards rather than against the achievement of other learners • For a person to be assessed competent they need to demonstrate the ability to perform tasks and duties to the standard expected in employment • CBT focuses on the development of skills, knowledge and attitudes required to achieve the competency standard • It is industry relevant

  25. What is competency based Assessment? • Competency based assessment is a process of systematically collecting evidence and making a judgement of a person performance against the prescribed competency standard Evidence Criteria

  26. To be assessed as Competent • Trainee is able to: • Perform at an acceptable level of skill • Organise the required tasks • Respond and react appropriately when things go wrong • Fulfil a role in the scheme of things at work • Transfer skills and knowledge to new situations Slide 26

  27. Assessment Including Recognition of Prior Learning • Recognition of Prior learning or recognition of current competency is an assessment method that requires a candidate to provide evidence that through life, education and/or work experience they can demonstrate the requirements of the competency • One of the components of the toolboxes is an Assessment Manual which provides the Assessor with information regarding the assessment methods for that particular competency unit • Using the Assessment Manual and the competencystandards for that toolbox the Assessor may be able to assess that you already have certain skills, knowledge and attitudes related to this competency standard and therefore do not have to study all or part of this subject

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