1 / 13

Cultural Awareness in the UK Workplace

Cultural Awareness in the UK Workplace. 2010. INTERNATIONALISATION TASK GROUP. Learning Objectives. By the end of this workshop you will: Understand the importance of work culture in an organisation Recognise the importance of effective communication, particularly in team working

jmcalister
Download Presentation

Cultural Awareness in the UK Workplace

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Cultural Awareness in the UK Workplace 2010 INTERNATIONALISATION TASK GROUP

  2. Learning Objectives By the end of this workshop you will: • Understand the importance of work culture in an organisation • Recognise the importance of effective communication, particularly in team working • Identify ways to develop your team work proficiency

  3. Why is cultural awareness necessary? • “Understand the differences; act on the commonalities” Andrew Masondo, African National Congress • Multicultural teams are common in business • Different communication styles • Different approaches to task completion and decision making

  4. Culture – An iceberg

  5. UK culture • Language • ‘English’ or ‘British’ • ‘Britishness’ • Privacy and protocol

  6. UK business culture • Greetings • Communication style • Building relationships • Business meetings • Anti-discrimination employment laws: Sex Discrimination Act; Equal Pay Act; Age Discrimination Act, etc • Time = a precious resource • Task focussed • Humour, sarcasm and irony!

  7. Cultural dimensions • Individuals vs groups • Attitudes to hierarchy & status • Display of emotions • Rules & risk • Work/life balance • Attitudes to time

  8. Good practice in communication

  9. The individual vs a team!

  10. How to work in a multicultural team • Build your cultural knowledge • Treat people as individuals • Implement your cultural knowledge • Withhold assumptions • Avoid blame • Listen actively • Relay your knowledge

  11. Culture – An iceberg

  12. (Early and Mosakowski, 2004): “Although some aspects of cultural intelligence are innate, anyone reasonably alert, motivated, and poised can attain an acceptable level of cultural intelligence.”

  13. Extra resources • https://www.ukcisa.org.uk/Information--Advice/Preparation-and-Arrival/Facing-culture-shock?q=cultural+difference&ExactMatch=#layer-3201 - understanding culture shock • http://blog.communicaid.com/ • http://www.culture-at-work.com/

More Related