NNOHA’s Practice Management Resources

1. NNOHA’s Practice Management Resources Marty Lieberman, DDS Janet Bozzone, DMD, MPH Monday, November 2, 2009

2. OBJECTIVES • Summarize the work of NNOHA’s Practice Management Committee • Introduce the developing Health Center Operations manual, and • Remind you of NNOHA’s available Practice Management resources

3. Health Center Operations Manual • Current Chapters • Health Center Fundamentals • Financials • Risk Management • Leadership • Best Practices • Future Development • Workforce • Quality Assurance • Hospital Based Practice • Understanding Reimbursements

4. White Papers based on the Manual “Top 10 Risks to Avoid in Health Center Oral Health Programs”

5. Practice Management Online Resources • Visit NNOHA Website: http://www.nnoha.org/practicemgmt.html • Dental Forms Library • Frequently Asked Questions • Webinar Information • Health Center Dental Operations Manual • Best Practices • How to Start a Dental Clinic • Practice Management Links

6. Practice Management Webinars • NNOHA Webcast Series in Summer 2009 • The Balancing Act: FQHC Dental Program Productivity and Financial Impact Bob Russell, DDS, MPH • Emergency Preparedness 101 for Health Center Dental Providers Emmanuel Finn, DDS, MS • Introduction to the NNOHA/Pipeline Project Howard Bailit, D.M.D, PhD • Risk Management for Health Center Dental Providers David Rosenstein, D.M.D., M.P.H. *Archived Presentations available on NNOHA’s website at http://www.nnoha.org/practicemanagement/webinars.html

7. Practice Management Webinars • New NNOHA Webinar Series Starting December 2009 • Presentations on Various Topics, including: • Infection Control • Health Center Financials • Four-Handed Dentistry • For more details, please check the NNOHA Website: http://www.nnoha.org/practicemanagement/webinars.html

8. Practice Management Sessions Monday, November 2 10:30am-12:00pm Health Center Fundamentals – Bob Russell, DDS, MPH 12:00-1:30pm Understanding Health Center Dental Program Financials– Allen Patterson, CPA, FACMPE, MHA John Shultz, DDS

9. Practice Management Sessions Monday, November 2 2:00-3:30pm Avoiding the Top 10 Risk Areas in Health Center Dentistry – David Rosenstein, DMD, MPH 4:30-5:30pm Health Center Dental Best Practices & FAQs– Janet Bozzone, DMD, MPH Bob Russell, DDS, MPH Jay Anderson, DMD, MHSA

10. Practice Management Sessions Tuesday, November 3 9:00-10:00am Leadership: Becoming an Outstanding Leader– Dan Watt, DDS

11. WE WOULD LIKE TO THANK… • Practice Management Committee Members: Marty Lieberman (Co-Chair), Janet Bozzone (Co-Chair), Allen Patterson, Scott Wolpin, Ginette Him-Cerrud, Bob Russell, Ariane Terlet, Dan Watts, Jay Anderson (Project Officer), Colleen Lampron (NNOHA Executive Director), Terry Hobbs (NNOHA Staff), Mitsuko Ikeda (NNOHA Staff) • Advisory Committee Members: John McFarland, David Rosenstein, Irene Hilton, Huong Le, & Steve Geiermann

12. QUESTIONS?

13. NNOHA www.nnoha.org 303-957-0635 THANK YOU Marty Lieberman, DDS Dental Director Neighborcare Health martinl@neighborcare.org Janet Bozzone, DMD, MPH Dental Director Open Door Family Medical Centers jbozzone@ood.org