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Policy Discussion 2: The Future of Student E-mail. with Steve Kellogg, Chris Bongaarts, and Jon Giltner as Dennis Maloney. Obligatory Mascot Offer. Will model for “mananas”. The Present of Student E-mail. Survey questions Who provides your e-mail?

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policy discussion 2 the future of student e mail

Policy Discussion 2:The Future of Student E-mail

with Steve Kellogg,

Chris Bongaarts,

and Jon Giltner

as Dennis Maloney

CSG Fall 2005

obligatory mascot offer
Obligatory Mascot Offer
  • Will model for “mananas”

CSG Fall 2005

the present of student e mail
The Present of Student E-mail
  • Survey questions
    • Who provides your e-mail?
    • How many accounts do you support, by type?
    • Can students forward their e-mail off-campus? If so, what percent do?
    • Do you have an e-mail policy?
    • BONUS: Have you considered eliminating student e-mail?

CSG Fall 2005

how many accounts
How many accounts?

CSG Fall 2005

e mail policy
E-mail policy?

CSG Fall 2005

why dump student e mail
Why dump student e-mail?
  • Expensive to maintain
  • E-mail address required for admission
  • Students prefer to use their existing account
  • Outsourcing allows value-add services
    • Spam/virus filtering
    • Calendaring
    • Licenses for commercial clients
    • Alumni accounts

CSG Fall 2005

why keep student e mail 1 2
Why keep student e-mail? (1/2)
  • Outsourcing issues
    • Security/privacy (direct subpoenas?)
    • Performance (SLAs don’t help with reputation)
    • Lack or difficulty of integration/SSO
    • Client compatibility
    • Spam/virus filtering
    • Helpdesk support quality
    • Long-term viability of provider
    • Pricing models may fit student usage poorly

CSG Fall 2005

why keep student e mail 2 2
Why keep student e-mail? (2/2)
  • Elimination drawbacks
    • Students expect a school e-mail account
    • What happens when AOL blocks you?
  • Students’ (and parents’) perception of how the institution values e-mail

CSG Fall 2005

discussion questions
Discussion questions
  • Why do you provide institutional e-mail service?
  • Are there other viable alternatives?

CSG Fall 2005

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