Policy discussion 2 the future of student e mail
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Policy Discussion 2: The Future of Student E-mail. with Steve Kellogg, Chris Bongaarts, and Jon Giltner as Dennis Maloney. Obligatory Mascot Offer. Will model for “mananas”. The Present of Student E-mail. Survey questions Who provides your e-mail?

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Policy Discussion 2: The Future of Student E-mail

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Policy discussion 2 the future of student e mail

Policy Discussion 2:The Future of Student E-mail

with Steve Kellogg,

Chris Bongaarts,

and Jon Giltner

as Dennis Maloney

CSG Fall 2005


Obligatory mascot offer

Obligatory Mascot Offer

  • Will model for “mananas”

CSG Fall 2005


The present of student e mail

The Present of Student E-mail

  • Survey questions

    • Who provides your e-mail?

    • How many accounts do you support, by type?

    • Can students forward their e-mail off-campus? If so, what percent do?

    • Do you have an e-mail policy?

    • BONUS: Have you considered eliminating student e-mail?

CSG Fall 2005


Who provides your e mail

Who provides your e-mail?

CSG Fall 2005


How many accounts

How many accounts?

CSG Fall 2005


Off campus forwarding

Off-campus forwarding

CSG Fall 2005


E mail policy

E-mail policy?

CSG Fall 2005


Considered eliminating

Considered eliminating?

CSG Fall 2005


Why dump student e mail

Why dump student e-mail?

  • Expensive to maintain

  • E-mail address required for admission

  • Students prefer to use their existing account

  • Outsourcing allows value-add services

    • Spam/virus filtering

    • Calendaring

    • Licenses for commercial clients

    • Alumni accounts

CSG Fall 2005


Why keep student e mail 1 2

Why keep student e-mail? (1/2)

  • Outsourcing issues

    • Security/privacy (direct subpoenas?)

    • Performance (SLAs don’t help with reputation)

    • Lack or difficulty of integration/SSO

    • Client compatibility

    • Spam/virus filtering

    • Helpdesk support quality

    • Long-term viability of provider

    • Pricing models may fit student usage poorly

CSG Fall 2005


Why keep student e mail 2 2

Why keep student e-mail? (2/2)

  • Elimination drawbacks

    • Students expect a school e-mail account

    • What happens when AOL blocks you?

  • Students’ (and parents’) perception of how the institution values e-mail

CSG Fall 2005


Discussion questions

Discussion questions

  • Why do you provide institutional e-mail service?

  • Are there other viable alternatives?

CSG Fall 2005


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