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Online Coordinator Training. The Online Learning Platform June 2, 2010. About Being an Online Coordinator About Preparing Students for Taking Online Classes About Online Academics Frequently Asked Questions Campus Vue Online Enrollment System eCollege CCi Administrator Profiles

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Online coordinator training

Online Coordinator Training

The Online Learning Platform

June 2, 2010


What should i know

About Being an Online Coordinator

About Preparing Students for Taking Online Classes

About Online Academics

Frequently Asked Questions

Campus Vue

Online Enrollment System

eCollege CCi Administrator Profiles

Integrated Academic Dashboard

Error Reports

Using eCollege to Research Student Issues

What should I know?


Online coordinator orientation

Online Coordinator Orientation

What should you do to understand your role better?

  • Review the Student Handbook in the Admin Notes Nuggets

  • Review the Online Coordinator Training materials in the Admin Notes Nuggets

  • Review your Orientation course in the Everest Hybrid Orientation term

  • Review the Sample Courses in the Special Courses term

  • Review all documents in the Administrator, Instructor, and Student Nuggets

  • Review the Campus Vue (Project Unify) training materials related to Online available on the Intranet

  • Be sure that you know who to contact for different types of student issues

  • Review the Course Catalog and ensure that you understand all Online policies and processes


Student orientation

Student Orientation

How can you prepare your students for online learning?

  • Review the Online Student Handbook presentation with your students

  • Walk your students through your Orientation course in the Everest Hybrid Orientation term

  • Review the Sample Courses in the Special Courses term with your students

  • Review all documents in the Student Nuggets with your students

  • Make sure your students are aware of the Online Resources available to them

  • Make sure your students know who to contact with different types of issues


About academics

An Academic Support Team Directory is provided in this presentation, but it is also updated regularly in eCollege in the Online Support nugget, where you will find additional instructions regarding who to contact for specific issues.

The Academics Summary information provided in this presentation will keep you updated each term on curriculum, faculty, and student support initiatives.

The Academics Program Offerings slide offers a glimpse at the programs offered online.

As part of the ongoing Curriculum project, we currently have 11 courses in the Phase I (12-week) format. All other courses are set up in the 6-unit format.

As part of online Student Support initiatives, you will find information about Online Library Resources, courses supported by the Online Writing Center, courses supported by the Online Tutoring Center, and courses supported by Smarthinking.

Demo Profiles have been set up so that Online Campus Coordinators can give students a guided tour of the Student Nuggets, the Sample 12-week course, the Sample 6-unit course, and Sample Orientation course prior to registration.

About Academics

What should you know about the Online Academics team?


Online coordinator training

Online Academic Support Team

Jon Persavich, Ph.D.

Provost

Jeni RichardsExecutive Assistant

Anne HayburnDirectorOnline Instruction

Kimberly HoytDirectorOnline Technologies

Nancy Vokins, Ph.D.

DirectorAcademic Support

  • Instruction – Curriculum and Faculty Management

  • Technologies – Systems Management

  • Academic Support – Faculty Recruiting and Student Support


Online coordinator training

Online Technical Support Team

Kimberly Hoyt

Director

Online Technology

Rita Clark

Attendance, Registration

eCollege/CampusVue/SAS

Technical Support Coordinator

Diane Injerd

Faculty Payroll

eCollege/OES, Grade Changes

Technical Support Coordinator

It is vital for quick resolution of student issues that you read carefully all emails sent to you by the online support team.

We provide a lot of information that requires immediate resolution.

Please follow the instructions provided to resolve current issues and prevent future ones.


Online coordinator training

Academic Support Team Directory

A current directory can be obtained through the Online Support Nugget in eCollege.


Before contacting academics

Be sure that students contact their instructors regarding the issues that they have brought to you.

Check the What’s New feature in the student’s course and User Activity in the Gradebook to see if students or instructors were present or absent during a given period.

Check the Gradebook to see if students are enrolled in a team; a team discussion board will not appear in the Gradebook otherwise.

Review the syllabus and textbook list to see if the student has the correct textbook and software requirements.

Make sure that the students are familiar with the student expectations, instructor expectations, plagiarism, netiquette, and flaming policies located in Course Home.

Check the Instructor Office in the Course Home area to see if student questions are being answered there.

An internal email feature has become a part of each online course so that all communications between students and instructors can be monitored, especially to ensure that students are indeed emailing their instructors and instructors are responding within 24 hours.

Review the Gradebook to ensure that the instructors have submitted final grades within 72 hours of the close of a week or unit.

Review the syllabus and class and team discussion postings for a student to see that they are meeting the course requirements.

Before Contacting Academics


Who to contact with student issues

Contact the Program Associate Dean:

If an instructor is not responding to student emails within 24 hours

If an instructor is not posting weekly announcements or there is a problem with an existing announcement

If the Gradebook has not been updated within 72 hours of the week or unit close or there are questions about instructor comments in the Gradebook

If an instructor is not answering questions in the Instructor Office or appears to be absent from the class

If you notice a problem with the textbook in the online course

If you notice a problem with a course assignment that does not reflect what is on the syllabus or is confusing to the student

Contact Online Support at [email protected]:

If your students cannot see their courses in eCollege

Contact the Help Desk at 1-888-579-0191:

If your students are having problems logging into their courses

If your students are having issues accessing items in the course

Who to Contact with Student Issues


Academics summary

Academics: Summary

This Academics Summary will be updated each term in this presentation.


Academics program offerings

Academics: Program Offerings

  • 5 Programs + General Education

  • 327 Courses

    • Business (90 Courses)

      • Accounting (AS and BS)

      • Applied Management (BS)

      • Business (AS, BS, and MBA)

        • Business Administration

        • International Business

        • Management

        • Marketing

        • Human Resources Management

      • Wyotech

    • Computer Science (48 Courses – AS and BS)

      • Programming- Web Design- Network Administration

  • Criminal Justice (79 Courses – AS, BS, and MS)

    • Criminal Justice - Criminal Investigation - Homeland Security

  • Medical Insurance Billing and Coding (21 Courses)

  • Paralegal (43 Courses)

  • General Education (46 Courses)


  • Phase i course offerings 12 week format

    Phase I Course Offerings: 12 Week Format

    These courses are currently set up in the 12 Week format, but the list will continue to grow each term.

    * Also in 6-week format for Mini-term

    ** 6-week Course

    *** Not offered during the Mini-term


    Guide to online resources

    Guide to Online Resources


    Student support

    Student Support

    These courses are currently supported by special projects designed to assist students with tutoring needs, but these lists will likely grow each year.

    Courses Supported by SmarThinking

    ENG 0099 – Fundamental English

    ENC 1101 – Comp I

    ENC 1102 – Comp II

    ENC 3211 – Report Writing

    AML 2000 – American Lit

    MAT 0099 – Fundamental Math

    MAT 1033 – College Algebra

    OST 2335 – Business Communications

    Courses Supported by the Writing and Tutoring Centers

    SLS 1105 Strategies for Success

    MAN 1030 Introduction to Business Enterprise

    MAN 2021 Principles of Management

    MAN 2031 Let’s Talk Business

    MAN 2300 Introduction to Human Resources

    MAR 1011 Introduction to Marketing


    Online coordinator training

    Writing and Tutoring Centers

    The Course Home area will have links to the Writing and Tutoring Center or SmarThinking if the course is supported by these resources.


    Online writing center

    Online Writing Center

    If your students are taking one of the Student Support courses, they will be able to access the writing center staffed by our online instructors.


    Online tutoring center

    Online Tutoring Center

    If your students are taking one of the Student Support courses, they will be able to access the tutoring center staffed by our online instructors.


    Smarthinking

    SmarThinking

    If your students are taking one of the Student Support courses, they will be able to access the SmarThinking for tutoring assistance.


    Introducing students to online learning

    Introducing Students to Online Learning

    • Five Demo Student Profiles have been created to be used for orientation purposes so that you can show students around in eCollege.

    • If you are asked to change the password when login, please do so, but immediately reset the password to onlinecci.


    Everest hybrid orientation

    Everest Hybrid Orientation

    Each Online Coordinator should be enrolled as CCi Professor in a section of the Everest Hybrid Orientation term.

    Each of the five Demo Student profiles is enrolled in this course as CCi Student so that you can have your students login as a Demo Student and experience the online orientation course for themselves.

    The online orientation courses are set up as 12 week courses with plenty of videos that guide students through many aspects of taking online courses.

    If you do not have an orientation section, please contact Online Support at [email protected] to ensure that you do.


    Special courses term sample courses

    Special Courses term  Sample Courses

    The Special Courses term has some useful courses for students to tour when they are taking their first online courses.

    All CCi Student and CCi Professor profiles are automatically enrolled into these courses when their profile is created.

    The Everest 2010 Sample Orientation Course is the Everest University online orientation currently used.

    A sample course has been provided so that students are able to see both the 6 Unit and 12 Week formats of our courses.

    Students do not have the ability make any class or team discussion posts in these courses.


    Sample 12 week course

    Sample 12 Week Course

    This Sample course is provided to familiarize students with our 12 week courses.


    Sample 6 unit course

    Sample 6 Unit Course

    This Sample course is provided to familiarize students with our 6 Unit courses.


    Sample online orientation

    SampleOnline Orientation

    This Sample course is provided so that students can review the Orientation materials once they have their own eCollege profile.


    Apa special course

    APA Special Course

    This Special course is provided so that students have a handy resource for APA guidelines and expectations that they will need throughout their online learning experience.


    Frequently asked questions

    Frequently Asked Questions

    • What is a nugget in eCollege?

    • How do I know what courses are offered at my campus?

    • How do I get programs approved for online delivery?

    • What do I do if a course that my campus is approved for is not linked in CampusVue?

    • How do I get a copy of the textbook list for each term?

    • When will I receive campus registration information for each term?

    • When will I receive course closure and cancellation information?

    • How does Add/Drop work for online?

    • What should I know about Online holidays?

    • How do I know if there has been a course number change? When do course code and name changes occur?

    • What is the schedule for student surveys in eCollege?

    • How can I obtain the most current faculty and student survey results?

    • What is a node in eCollege?

    • What do I do if I cannot see my student in eCollege and the system seems to indicate that the student profile already exists?


    Frequently asked questions1

    Frequently Asked Questions

    • What information should I include when sending emails to the Online Support team?

    • Where can I find a Student Issue Form?

    • What is the process for submitting SIF forms to Academic Support?

    • How do I request a grade change for students who believe that their grades need to be updated?

    • How do instructors report grade changes? When will I receive this report?

    • Does Online block students from their online sections under any circumstances?

    • When will Social Security Numbers no longer be used as the login ID for eCollege?

    • How do I set up an International Student for Online, since there is not a Social Security Number to use for the eCollege login ID?

    • Why is there a redirect page that asks for student contact information?


    Finding information in ecollege

    Finding Information in eCollege

    What is a nugget in eCollege?

    When you login to www.onlinecci.com, you will find important documents on the OnlineCCi tab in the left navigation area, which we refer to as nuggets.

    In the Admin Notes nugget, you will find regularly updated forms and documents, including the online Attendance Policy, the most current Academic Calendar, the Master Course Offering List, Faculty and Student Surveys, and this presentation.

    Other nuggets provide information regarding grade change forms and processes, academic policies shared with instructors, and other online support information.

    Since viewing specific nuggets is limited by profile, there is some redundancy in documents. This way students and instructors are able to see information that is relevant to them.


    Course offering list

    Course Offering List

    How do I know what courses are offered at my campus?

    Approximately 3-4 weeks prior to a full-term start, a course offerings list and textbook list email is sent to campuses with reminders to review the special notes and the campus approvals on the spreadsheets included in the email.

    Course ID and Name changes, if any, will be reflected in both the course offerings list and textbook spreadsheets.CampusVue and all other systems will reflect ID and name changes as you begin registering for the new term. Please check the school catalogs and addenda for the codes used by your school.


    Online coordinator training

    Program and Course Approvals

    How do I get programs approved for online delivery? What do I do if a course that my campus is approved for is not linked in CampusVue?

    If you need a course or program approved, please fill out the SAS/SMS Request & Data Change form located in Admin Notes. It will need to be completed by your Campus President and submitted to the CCi IT Support Desk. All program approvals occur first through the Accreditation and Licensing department and then are processed in IT.

    If your campus has already been approved to offer specific courses, but you do not see them in CampusVue, contact Rita Clark at [email protected] to link these approved courses. Rita Clark will not be able to link your courses until the process has been completed by IT.


    Textbook list

    Textbook List

    How do I get a copy of the textbook list for each term?

    Approximately 3-4 weeks prior to a full-term start, a course offerings list and textbook list email is sent to campuses with reminders to review the special notes and the campus approvals on the spreadsheets included in the email.

    Course ID and Name changes, if any, will be reflected in both the course offerings list and textbook spreadsheets.Once a new textbook list is available, it is uploaded into the Textbook Center nugget in eCollege so that instructors can use the Textbook Request Form and Publisher Contact Information to order new materials.

    This nugget is not visible to students.

    Online syllabi and content are updated in eCollege each term to reflect any textbook changes.


    Campus registrations

    Campus Registrations

    When will I receive campus registration information for each term?

    Once OES is set up, approximately 3 weeks prior to term start, campus registration information will begin being sent. If registration errors have not been removed from the Campus Vue Tibco error report, they will not be included in the campus registration numbers.

    Student enrollments will typically appear in eCollege the Wednesday prior to term start. OES holds student enrollments until all course have been copied into eCollege.

    Campuses will receive OES and eCollege error reports from the Wednesday prior to term start until the end of Add/Drop.


    Course cancellations and closures

    Course Cancellations and Closures

    When will I receive course closure and cancellation information?

    Approximately 1-2 weeks prior to term start, the first potential course cancellations and closures lists will be sent to campuses. Campus numbers for students impacted by cancellations will be included so that you can determine whether one of your graduating students is on the cancellation list.

    Please notify [email protected] immediately if a course needs to remain open for a graduating student or if you know that your campus will be registering enough students to meet the minimum 5 students required to run.

    Courses on the closure list are reviewed carefully before being placed on this list. The Online Academics Support team has created a second faculty recruiting team in order to avoid closing courses. We currently hire about 100 instructors each term; with the new team, we will be hiring approximately 200 per term.

    Once a course reaches the maximum students available for any course on the closure list, online support will begin contacting campuses to unregister students. Do not attempt to override the maximum student registrations available for any course.

    The Final Cancellation and Closure List will be emailed on the first day of the term. You can track updates to cancellations and closures in eCollege on the CCi Administrator Message Board.


    Add drop period and policies

    Add/Drop Period and Policies

    How does Add/Drop work for online?

    Throughout the Add/Drop period, campuses will receive daily error reports, campus registration information, and course closure updates.

    All students on the final cancellation list on the first day of the term must be unregistered from Campus Vue immediately. Students will be dropped from OES and eCollege immediately; however, Campus Vue cannot be closed to registrations until all students have been unregistered by you.

    Course Closure lists are monitored daily, and courses are closed when courses reaches maximum capacity.

    The Add/Drop date in Campus Vue follows the current Academic Calendar. No new student registrations should occur after the Add/Drop deadline has passed. All systems are closed to registrations at that time. We cannot override the Add/Drop deadline.Students who enter during the Add/Drop period are not considered Late to class. Students should contact instructors immediately upon being enrolled into their courses during the Add/Drop period to arrange to complete any work the rest of the class may already have completed, such as class and team discussions.


    Online holidays

    Online Holidays

    What should I know about Online holidays?

    All Online Attendance is posted to Saturday; consequently, there are no Saturday holidays for Online, even if the Saturday is part of official holiday weekends.

    On occasion, there are more than 12 Saturdays during a term. If this occurs, the online team will determine which Saturday will be a non-reporting Saturday and set Campus Vue accordingly. This will technically not be a holiday.

    Saturday holidays are set by the Campus Vue team if there are any exceptions.


    Course number changes

    Course Number Changes

    How do I know if there has been a course number change?When do course code and name changes occur?

    Generally, number changes are effective August 1st of each year.

    New course codes and names will typically be effective with the Summer Mini term.

    Once course codes are changed, they become effective immediately upon the change by the IT team.

    New course codes and name changes will be highlighted on an updated Course Offering List and textbook list email for any code changes for courses that run during the mini term.


    Faculty and student surveys

    Faculty and Student Surveys

    What is the schedule for student surveys in eCollege?

    How can I obtain the most current faculty and student survey results?

    Student surveys run for one week during week 5 of six week and mini term courses and week 11 of full term courses.

    You can find the final survey results for both faculty and student surveys in the Admin notes approximately 3 weeks after the term is over and results are available. All term survey results are included on the same end of term summary report,

    Instructors cannot view their student survey results until after grades are submitted approximately 72 hours after the term ends.


    Ecollege campus node changes

    eCollege Campus (Node) Changes

    What is a node in eCollege?

    What do I do if I cannot see my student in eCollege and the system seems to indicate that the student profile already exists?

    A node is a campus identifier in eCollege.

    You will only be able to search for students in your node with your CCi Administrator profile.

    If you search for your student using the student login (SSN) and the eCollege indicates that the user is not unique but you are not able to see your student, then your student is probably enrolled through another campus.

    It is important that you notify [email protected] when you see that your student is enrolled in more than one node. Be sure to indicate which is the correct node.

    Node errors can lead to attendance an grade upload errors in Campus Vue.


    Sending emails to online support

    Sending Emails to Online Support

    What information should I include when sending emails to the Online Support team?

    Student Enrollment Issue:In the Subject Line of your email, please include the Student Name, Course Code-Section, Term, and Campus #.

    Attach a completed Student Issue form.

    Send to [email protected]

    Student Node Issue:

    In the Subject Line of your email, please include the Student Name, Term, and Campus Name that the student belongs.

    Attach a completed Student Issue form.

    Send to [email protected]

    Course Linking Issue:

    In the Subject Line of your email, please include the Term, Campus Name, Course Code.

    Provide any required approvals and details in the body of the email.


    Submitting student issue forms

    Submitting Student Issue Forms

    Where can I find a Student Issue Form?

    What is the process for submitting SIF forms to Academic Support?

    Download the Student Issue Form from the Online Support nugget in eCollege.

    Fill out the form completely, providing the Date, Student Name, Term information, Course Code and Section, the instructor’s name, your campus information, the issue, and the action you are requesting.

    Read the Instructions for Reporting Student issues in the Online Support nugget in eCollege to determine where to send the completed form.

    Be sure to research the details of the issue in eCollege prior to sending the Student Issue Form to the Online Academic Support Team.


    Requesting grade changes

    Requesting Grade Changes

    How do I request a grade change for students who believe that their grades need to be updated?

    Download the Student Issue Form from the Online Support nugget in eCollege.

    Fill out the Student Issue Form completely, providing the Date, Student Name, Term information, Course Code and Section, the instructor’s name, your campus information, the issue, and the action you are requesting.

    Read the Instructions for Reporting Student issues in the Online Support nugget in eCollege to determine where to send the completed form.

    Be sure to research the details of the issue in eCollege prior to sending the Student Issue Form to the Online Academic Support Team.


    Grade change processes

    Grade Change Processes

    How do instructors report grade changes? When will I receive this report?

    The Grade Change Form and the Grade Change Instructions for faculty is located in the Attendance and Grade Change Policies nugget in eCollege.

    Currently, this process is evolving. Instructors send completed Grade Change forms to [email protected], and we review and send these forms to their respective campuses. This process is growing increasingly time-consuming, especially when incomplete forms must be returned to instructors for updates. For example, missing instructor signatures and campus information make it difficult to process many of these forms within the required 14 days.

    Ultimately, we are working toward automating this process. However, beginning in the Summer 2010 term, additional members of the Online Academic Support team to review these forms and send them onto the campuses. Please check the Attendance and Grade Change Policies nugget for updates.


    Blocking students from online sections

    Blocking Students from Online Sections

    Does Online block students from their online sections under any circumstances?

    No. Online Support does not block students from their courses for any reason.

    If you are having difficulty contacting students, you may use the Messaging tool in eCollege to make a web post that students will see when they first login to class.

    Students who are legitimately registered in courses must have access to their courses when they login.


    Social security numbers

    Social Security Numbers

    When will Social Security Numbers no longer be used as the login ID for eCollege?Once all campuses have migrated to Campus Vue, we will work with eCollege to change the current login for a new one, probably the Campus Vue ID.

    Students and Campuses will be informed when the change is going to occur.

    How do I set up an International Student for Online, since there is not a Social Security Number to use for the eCollege login ID?

    International students should have a the Campus Vue SSN field filled in with a number that fits the 000-00-0000 format. If you have any questions, please contact [email protected]


    Updating student contact information

    Updating Student Contact Information

    Why is there a redirect page that asks for student contact information?

    When students login to onlinecci.com, their screens may flash briefly on a contact information page before they are redirected to eCollege.

    At present this is a temporary redirect page, thus the brief flash, but it is intended to become a permanent site once all campuses are on Campus Vue.

    This contact information page will periodically be a live request for information. Once all campuses are on Campus Vue, this page will be used to update Campus Vue contact information for online students.


    Campus vue to ecollege

    Campus Vue to eCollege

    Online Enrollment

    System

    Campus Vue

    eCollege

    • Student records created: First Name, Last Name, Email Address, SSN mandatory for enrollment in eCollege

    • Student Email Address must be formatted correctly for enrollment to process correctly

    • Student SSN us used as login ID and must be formatted ***-**-**** for enrollment to process correctly

    • Specific Term information needed to create enrollment – Must use the CT to register students for classes.

    • Course, Program, and Term Information linked to Campuses

    • Creates error reports when there are issues with student information

    • Creates files using Student, Course, and Term Information

    • Either enrolls or drops students from eCollege sections

    • Holds enrollments until term is ready in eCollege

    • Stops enrollments once Add/Drop ends

    • Enrolls students in late start and campus buckets to separate specific student populations

    • Creates error reports when there are issues with information received from Campus Vue

    • SSN is the student login ID, although there are efforts underway to change this once all campuses are on Campus Vue

    • Student enrollments begin about one week before term starts

    • Student enrollments continue until Add/Drop ends

    • Students will not see courses until the term start date

    • Process files sent from OES

    • Creates error reports when student enrollments do not process in eCollege.

    Error Reports are sent to campuses if any of their students are impacted by errors.


    Online coordinator training

    The online support team will send notifications daily if any of your students are on one of these reports. Instructions will be provided to assist you in resolving the issue.

    Tibco (CampusVue)

    Invalid email address, empty fields, and SSN issues are most common issues

    OES (Online Enrollment System- Transmitting System)

    Term, Course, and other errors identified with explanation of resolution needed

    eCollege Errors

    Invalid email address

    Attendance Upload Errors

    Student Attendance needing manual input into CampusVue due to campus related mismatches and related issues

    SAS (Phasing out as campuses migrate to CampusVue)

    Term, Course, Campus, and other errors identified with explanation of resolution needed

    Error Reports


    Online coordinator training

    Campus Vue TibCo Exceptions

    Students registrations will not be transmitted to OES or eCollege until these errors are corrected in Campus Vue.


    Online coordinator training

    Campus Vue Training

    The online support team can answer many of your Campus Vue questions, and we can arrange additional Campus Vue training for personnel not familiar with registering online students. Please contact [email protected] for assistance.


    Campus vue training materials

    Campus Vue Training Materials

    Be sure to review Online registration process in the Campus Vue training materials available on the Intranet.


    Campus vue training materials1

    Campus Vue Training Materials


    Online coordinator training

    Campus Vue Training Manuals


    Online coordinator training

    The Parent/Child Term

    Student Registrations must occur in the Child Term.


    Campusvue online registration reminders

    CampusVue Online Registration Reminders

    Moving students from an on-ground course to an online course requires that the student be unregistered and re-registered.

    Do not transfer students to or from online courses. Student Adds and Drops will not be transmitted from Campus Vue to eCollege using the transfer process.


    Campusvue online registration reminders1

    CampusVue Online Registration Reminders

    Be sure to read the Campus Vue Newsletter and look for Online Updates and Helpful Hints.


    Online coordinator training

    Campus Vue Term Set Up

    All registrations must occur in the child term.


    Online coordinator training

    Campus Vue Parent and Child Terms

    All registrations must occur in the child term.


    Online coordinator training

    Campus Vue Student Record

    In order for students to be registered in online courses, the student first name, last name, e-Mail, and SSN fields must be filled in and properly formatted (for example, e-Mail: [email protected], and SSN: 000-00-0000).


    Online coordinator training

    Campus Vue Finding Terms


    Online coordinator training

    Campus Vue Course Set Up

    Campuses linked to specific courses will be checked. If you do not see a course, please verify that your campus is approved to offer this course.

    All Online courses have one OL01 section with the Maximum Students value set to the number of students that can be seated. All Instructors values are set to TBD, 900 TBD.

    Online Attendance is always set to Saturday.


    Online coordinator training

    Campus Vue Scheduling Online


    Online coordinator training

    Campus Vue Audit Enrollments


    Online coordinator training

    Campus Vue Attendance


    Online coordinator training

    Campus Vue Attendance Detail

    Attendance will appear as 240 minutes for correct Present or Absent records.


    Attendance policy

    Attendance Policy

    For a student to be counted “Present” (P) in a given week, s/he needs to complete at least one of the following three activities:

    Complete a quiz,

    Complete a homework assignment, or

    Post at least twice to a relevant class discussion board (either Discussion or Teamwork)

    If a student fails to complete at least one of these activities, s/he will be marked “Absent” (A). 

    IMPORTANT: The automated online attendance week runs from Sunday 12:01 a.m. to Saturday 11:00 p.m. Pacific Time. Students must meet the Attendance Policy to achieve Academic Event requirements. Auto Drop processes will occur if students do not post attendance during the first three weeks of a full term.


    Online coordinator training

    Hi Everyone,

    The attached report details the following for each of your students:

    •  Date of enrollment in course

    •  First Login by student

    •  Last Login by student

    •  Active Minutes

    •  Weekly Attendance (past and present)

    •  Student's grade to date.

    If you have any questions, please contact me.

    _________________________________________

    Rita Clark

    Online Support

    Everest College Phoenix, Online Division Tel. 800-611-2101 ext 7749  Fax. 714-427-5119

    Email: [email protected]

    7:00AM -3:30PM  PST

    Integrated Academic Dashboard


    Online coordinator training

    eCollege Grade Submission Process


    Online coordinator training

    eCollege Grade Submission Process


    Online coordinator training

    Online Enrollment Systems


    Online coordinator training

    OES Error Report


    Online coordinator training

    OES Section Management


    Online coordinator training

    OES Section Management


    Online coordinator training

    What you will see when you login…

    OnlineCCi & Courses Tabs; My Profile; Administrator, Instructor & Student “Nuggets”; Message Areas for Instructors & Students; and the Administrative Pages link


    Administrator nuggets

    Admin Notes

    Important Documents & Forms

    Information about Academics

    Visible only to CCi Administrator Profiles

    Attendance and Grade Change Policies

    Visible to CCi Professors

    Administrator Nuggets . . .


    Instructor nuggets

    Provide links for instructors:

    Link to submit attendance and grades

    Instructor Activities

    Attendance Policies

    Academic Policies

    Online Support Information

    Payment Information (New)

    Textbook Center

    Instructor Nuggets…


    Student nuggets

    Provide links for students:

    Career Planning

    Useful Web Sites

    APA Help Center

    Student Resources

    Student Nuggets…


    Administrative pages

    Student Services personnel should not use the Program Admin, Manage Users, and Survey Tools items.

    Do not use the Administrative login feature in Manage Users.

    These tools enable the online department to manage terms, courses, course content, reports, and user profiles and are not covered in this training presentation.

    Student Services personnel should only use the Course Access link below Lookup Tools in the Utilities feature.

    Administrative Pages…


    Messaging

    Messaging…

    The Messaging area allows you to send messages to individual students or all active students at your school.


    Online coordinator training

    Sending a Message by Term…

    • Click the Radio button next to Select Enrollable Area(s) & Term(s).

    • Select both the campus and the active term information.


    Online coordinator training

    Sending a Message by User…

    • Click the Radio button next to Select User Attributes

    • Select student information


    Reporting

    Reporting…


    Registration history search

    Registration History - Search…


    Utilities

    Utilities…

    The Course Access tool will enable you to search by course, term, or user.


    Course properties search

    Course Properties Search…

    A course search will only locate active courses.

    • So, if the term is over or has not started yet, the course will not appear in the list.

    • Using the section information will limit the number of courses that appear.


    Term course location area search

    Term – Course Location Area Search…

    A term search will provide a list of all term areas.


    Term name

    Term Name…

    • Pressing the first letter of the term name will take you through the list of all courses that start with that letter.

    • You can also select the term by using the scroll bar on the right until you locate the term you are looking for.

    • Highlight the term that you want and click out of the dropdown list to select the term you want.


    Single term multiple areas search

    Single Term – Multiple Areas Search…

    • Highlight CCI for the Area field.

    • Click on the Next button to see the courses in the term selected.

    • For example, Spring 2009 (6-week) will show you all six-week courses that run for the first six weeks of the term.

    • You will then need to scroll through the list of all of the courses in that term to find the one that you are looking for.


    User enrollment search

    User Enrollment Search…

    • The User Enrollment Search tool enables you to find students by first, last, email, social security, “CCi Student” or school.

    • It is recommended that you search by the student name so that we can make sure that the student does not have more than one profile.


    Course access select user

    Course Access – Select User…

    • A list of user profiles will appear for you to select from.

    • The more specific your search, the fewer results you will get.

    • Click Next to see the user history for the student.


    Student enrollment history

    Student Enrollment History…

    • The student’s entire online enrollment history will be viewable.

    • Click on the link to see the course contents, instructor activity, and student activity for the course you are interested in.


    What you will see when you log into a course

    What you will see when you log into a course…

    • eCollege Tabs

    • The top navigation portion of eCollege layout shows the following functional areas.

    • Course Mode – Allows instructors and students to navigate through all of the course content, read lectures and slides, take quizzes, and engage in class and team discussions

    • Author Mode – Allows instructors and course developers to make necessary changes to the course content items.

    • Course Admin – Enables instructors and course developers to set up groups and assign teams, update course information, and view course enrollment

    • Gradebook – Allows instructors and students to track grade information

    • Email – Acts as an internal eCollege emailing feature so that instructors and students can better communicate with each other. Coordinators should not use the internal eCollege email tool to contact instructors or students.

    • Chat – Allows for students and instructors to communicate with each other in a synchronous meeting. Logs are then available if someone was unable to attend; they can view what they missed.

    • Doc Sharing – Allows instructors and students to share files with each other. Group areas are set up so that teams can share files with each other, along with submitting final team assignments.

    • Dropbox – Provides a place for students to submit Homework assignments. Dropboxes should not be used for submitting team assignments since only the instructor and the student who submitted the assignment can see it.

    • Webliography – Provides a place to share useful web site information with each other.


    Course admin course enrollments

    Course Admin  Course Enrollments …

    • The Course Enrollment tab allows the instructor to see the student’s last name, first name, email address, and status.

    • Students with CCi Dropped status will not appear in the Gradebook.


    Course enrollments last name link

    Course Enrollments  Last Name Link…

    • If you click on the Student Last Name link, you will be able to view the campus information for the student.

    • This information should be used when filling out Student Issue forms, Attendance Change forms, and Grade Change forms for students.


    View gradebook

    View Gradebook…

    • The View Gradebook item enables you to see the students in the course with the course points that they have earned to date, along with their course average.

    • Click on the Student Last Name link to see the student’s Gradebook.


    Student gradebooks

    Student Gradebooks…

    • The student Gradebook view enables you to see each gradable item in the course, the student grade, earned points to date, and the possible points for each item.

    • Click on the student grade link to access the instructor comments and the student activity for each assignment.


    Student discussions

    Student Discussions…

    • Class and Team Discussion items will allow you to see the instructor comments and all student postings made to the discussion board.

    • If the checkmark is not selected for Share grade with student, the grade will not be viewable to the students.


    Student dropbox items in gradebook

    Student Dropbox items in Gradebook…

    • Dropbox items will show the student points, instructor comments, and provide timestamps of when instructors and students made submissions to this area.

    • Instructors and students can both attach documents to the Dropbox.


    Student quiz items in gradebook

    Student Quiz items in Gradebook…

    • Quiz items will show the student points, instructor comments, student access information, the graded quiz questions, indicating whether the student answered the questions correctly.


    User activity view by unit

    User Activity…View by Unit

    • The User Activity item will allow you to see the student and instructor activity in the course.

    • You can either View by Unit or View by Date.


    User activity view by date

    User Activity...View by Date

    • User minutes can be deceptive, with the exception of zero minutes, which clearly indicates that the user did not login.


    Thank you

    Thank you

    We would appreciate your feedback. If you have suggestions for this presentation, please contact:

    [email protected]

    Kimberly Hoyt

    Rita Clark

    Diane Injerd


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