Triple Point Technology

1. Triple Point Technology Integrated Bulk Terminal Management Steve Maxwell VP Coal & Mineral Supply Chain Solutions stephen.maxwell@tpt.com

2. Bulk Terminal Operating Challenges • Increasing but variable seaborne market demand • Productivity, asset utilization and margin pressures • Growing customer expectations • Stricter safety, environmental and security standards • Increasingly complex supply chains and logistics

3. Key Industry Trends • Best practice and business process standardization • High visibility terminal performance management • Managing the network, not the node • Empowering customers and communities • Increasing asset utilization • Managing the exceptions, not the norm • Reduced planning cycle times • Growth enablement

4. What is Integrated Bulk Terminal Management? A holistic approach to terminal operations management, enabled by integrated information systems, business processes and people “In this battle for a growing but increasingly demanding market, the winners will be ports that can achieve high performance… that manage terminal performance holistically…. and provide terminal operations with agility.” Accenture

5. Key Benefits of Integrated Bulk Terminal Management • Increased resource utilization • Increased growth in terminal throughput • Reduced demurrage and transportation penalties • Management of commodity quality • Increased staff efficiency • Visibility through real time accurate information • Improved information workflow and stakeholder self service • Reduced operational security and compliance risk • One version of the truth

6. The Bulk Commodity Supply Chain Terminal operations are impacted by many stakeholders and resources:

7. Complex Data Management How can terminal managers cope with the data exchanges?

8. The Role of Information Management in Bulk Terminals • Efficiently manage business processes across a diverse group of stakeholders • Ensure all stakeholders supply and receive information which is vital to terminal operations • Record and exchange very large data volumes Integrated terminal management can only be achieved through the use of integrated information systems.

9. Examples of Integrated Business Processes • Bulk commodity inventory management • Vessel voyages and cargo parcel management • Berth, hatch and stockyard planning • Equipment, route and task/job management • Intermodal transportation management • Terminal vessel nomination, vetting and acceptance • Shipper/customer instructions on cargo handling • Shipping documentation generation

10. What are the Dangers of Using Spreadsheets? • Data entry errors • Inadequate data capacity and scalability • Lack of integration and automation • Siloeddata not supporting multiple concurrent users • Poor security and access control • Significant compliance risk and lack of auditability

11. Best Practice Integrated Bulk Terminal Systems

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17. Best Practice Integrated Bulk Terminal Systems

18. Conclusions • Bulk terminals are under increasing operating pressures • Terminal operations are the hubs of bulk commodity supply chains • Multiple stakeholders impact the efficiency of a bulk terminal • Integrated business processes and management are essential • Need to establish platforms for high performance operations • Information systems are the technology enabler • Triple Point Technology is the leader in integrated bulk terminal information systems

19. Questions