Open Learning & Distance Education Africa Summit

1. Open Learning & Distance Education Africa Summit Title: Get Flipped in the Cloud and Increase Learning Outcomes! Sub-Title: E-Learning Trends, Threats, and Opportunities Purpose: Challenge and inspire open learning and distance education as innovative 21stcentury educators August 2012 by Dr. Eileen Dittmar, Faculty Chair Capella University USA

2. Description This interactive session illustrates eLearning trends, threats, and opportunities integrated with relevant web technologies. Hear revolutionary ideas that propel C-21 educators to embrace what is working, improve what is not, and the wisdom to know the difference. As eLearning converges with other aspects of learning, are your students and faculty onboard (or bored)? This inspirational keynote offers tools and keys to engage students, inspire faculty, and transform learning. Follow Dr. Dittmar on Twitter @dreileendittmar

3. Session Protocol • • Terminology; eLearning, web-based learning, open learning, distance education. • Explain resources: my blog, the LiveBinder • • Text messaging is a part of the presentation • Poll: Which mobile device are you using to vote? Smartphone, Tablet, Netbook, Ultrabook, Laptop, Other

4. Outline • Introduction • Business Models • Action Analytics and Quality • Profiles of Technology Users • Technology Revolution • E-Partnerships • Open Educational Resources • Human Resources and Processes • Student Success and Transparency • Policy and Regulations • Action Plan • Resources

5. Objectives • Discuss the technology revolution penetrating elearning • Share e-learning trends, threats, and opportunities • Hear systematic plan for integrating web technologies into academics • Discuss ways to boost student engagement and boost learning outcomes • Review e-learning resources pertinent for innovative C-21 educators Poll: Do the outline and/or objectives peak your interest and meet your expectations of this keynote? Thumbs Up, Thumbs Down, Neutral

6. Introduction • Meaning of the title • Fast pace of change • My web tools • Business models, action/learning analytics • E-Learning 2020 • E-Learning industry is not yet all that it could be • Trends, threats, and opportunities • Disclaimers • Quote from Coach John Wooden

7. Business Model/Finance • Increased accountability, business models, return on investment (ROI), increase learning outcomes and spend less; get more learning with lower costs while adhering to guidelines and regulations. • Triangle: • Access – Quality – Cost • Better Access – Better Quality – Better Cost (lower)

8. Business Model/Finance • Does outsourcing improve or hinder quality? Items outsourced include marketing, registration, business services, outsource the platform; library services; admissions; boundary registration/advising; refer faculty or hire faculty; and evaluate faculty. • Expectation: Ability to maintain increasing online enrollments. • Scalability to adapt growth with limited budgets. • Google “how to apply business model to education”

9. Action Analytics/Quality • Use data to drive performance and improvements while lowering cost and increasing access • Finding new ways to utilize existing data to drive improvements and student success. • Refining accountability and performance metrics. • Documenting and consistently applying quality standards. • Promote Academic Honesty – Police for Academic Honesty

10. Action Analytics/Quality • Improving online course and instructional quality. • Managing the perceived quality of online courses, programs, and instruction. • Maintaining quality with declining budgets. • Adoption of Quality Matters ® standards.

11. Profiles Tech Users Profiles of Technology Users in Education Technology zealots: Eager beavers but too eager and can be overzealous, often bite off more than they can chew and then overlook important items. Can’t see the forest through the trees. Zack http://www.voki.com/pickup.php?scid=6390276&height=400&width=300 Zoey http://www.voki.com/pickup.php?scid=6390166&height=400&width=300

12. Profiles Tech Users Technology Resisters: Stuck in a rut, prefer status quo, hesitant/slow to adapt, push others for more info, ask lots of questions. Raul http://www.voki.com/pickup.php?scid=6385996&height=400&width=300 Samantha http://www.voki.com/pickup.php?scid=6390196&height=400&width=300

13. Profiles Tech Users Technology Silo: What they already have is the ultimate and nothing else can possibly be better. New technologies are fads here today, gone tomorrow. Accuse early adopts as “acting on a whim, not well founded in practicality.” Simon http://www.voki.com/pickup.php?scid=6386052&height=400&width=300

14. Profiles Tech Users Technology innovators: Leading the pack, making it happen, the lifeblood of tech advancement in our schools and organizations. Lots of people skills, strategic vision, positive attitude, decision makers, and critical thinkers. Poll: What technology profile best represents you? Technology Innovator, Technology Resister, Technology Silo, Technology Zealot

15. Technology Revolution Cloud computing, flipped classrooms, personal electronics mainstream driving ed tech and elearning. Mobile Learning “Don’t Leave Home Without It!” Remain competitive in the use of learning technologies including cloud-based, games/simulations, accessibility, using multiple devices, developing faculty to use technologies. Improved systems for interactive synchronous access (learn anywhere anytime on multiple devices). Staying on top of technology and the implications of technology and tools for learning (i.e. 4G, apps as learning material instead of books.

16. Technology Revolution Coordinated use of technology. Integrate technology to maximize C21 and Academic skills Campus Technology 2012 Innovation Awards. Testing New Technologies (i.e. mobile access). Equitable access to technology and tech literacy. Accessibility of online education. Equitable access to education for individuals with physical or learning disabilities. Implementing and maintaining Universal Access Design criteria.

17. E-Partnerships Develop and enhance e-learning partnerships. Solo teachers, programs, and schools @ disadvantage. Form relationships with vendors that reflect the need to carve out your brand.

18. Open Educational Resources Publicly available learning resources, wide-range small modules to whole courses, we can take, use, or adapt – FREE (do not need permission nor pay royalties). We are closer to a global commons of knowledge for the benefit of all humankind. MITx; Stanford professors Peter Norvig and Sebastian Thrun’s Massive Open Online Course (MOOC). Consider that Open Source technologies such as Mozilla Firefox and Moodle are now mainstream!

19. Open Educational Resources POLL: Share which Open Educational Resources are used in your organization.

20. Human Resources & Processes Most problems and issues are “people” related and/or “process” related. Coach John Wooden “Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are."

22. Human Resources & Processes • Increasing student success while decreasing costs. • Competition for the “best” students, faculty, administration. • Conflicts/inconsistencies hindering progress with processes, faculty, and administration. • Communication barriers among high-level leadership about new innovations. • Promote online learning as an important part of all units (programs, divisions, etc.) with strategic leadership and not only as an autonomous activity performed by an independent unit.

23. Human Resources & Processes • More productive use of time (avoid wasted time) with emerging trends/technologies. • Effectively improve pieces of the system. • Implementing the appropriate technology aligned with pedagogy and support models. • Coordinating the development of online programs to responsibly serve students and prudently utilize financial resources.

24. Human Resources & Processes • Determining services that should be provided centrally from a System and what services would be grown locally. • Developing/expanding online/hybrid courses/programs. • Institutional structure and support; the pendulum stops swinging on centralization/decentralization. • Effectively manage implementation of new forms of online instruction…badges, MOOC’s, certifications, and their implications for traditional degree offerings. • Scaling the learning process.

25. Human Resources & Processes • Academic integrity, need to both promote and police academic honesty. • Lead high-quality online learning and get late adopters started. • Challenge faculty and processes to a strategic vision, know what is going well, what is not, change what can be changed. • Need a value proposition “what do learners get?” offer concierge of services; offer competency; faculty can be differentiator.

26. Faculty Related • Collaborate and rethink the way classes are taught i.e. team teaching. • Shift from maintaining “buy in” to increasing “buy in” onto “pitch in” for faculty, departments, programs, divisions, schools. • Faculty training and support: time management shift, course development skills, instructional skills, learning and using new technologies. • Attract and retain the best part-time and full-time faculty.

27. Faculty Related • Find ways to help faculty embrace learning analytics, learn how to convert their F2F or online courses to hybrid format and how to “flip the classroom,” and understand the benefit to all by changing teaching methods. • Build faculty capacity to teach online. Maintain consistent, high-quality instructions by full-time and part-time faculty. • Provide enough professional development training for full-time and part-time to assure gaining comfort and competence with the technologies.

28. Student Success & Transparency • Provide quality courses for the growing numbers of non-traditional and at-risk students. Understand that not all students are the same. Find ways to effectively differentiate instruction and customize learning pathways. • Develop predictability to streamline processes, reduce costs; and identify students to accelerate. • Manage readiness for online learning; lack of academic readiness and alternative learning styles/preferences. • Apply student support services to distance students, hybrid, and F2F that includes online support.

29. Student Success & Transparency • Increase student success while decreasing costs. • Manage increased levels of student complaints as a result of students’ external locus of control such as bullying, infractions of Netiquette, or entitlement demands. • Provide just in time diagnosis of “in trouble.” • Learning outcomes should be transparent to stakeholders. For example, evidence that a student has the skills and can perform the tasks as identified by course and program objectives. • Implement assessment processes and alignment with accrediting standards.

30. Policy and Regulations • Compliance with and keeping up with changes from various agency regulations and guidelines. • Promote academic honesty and police for it.

31. Action Plan • Student engagement in their learning is “key” to increased learning • Promote “learning can be everywhere any time” • Integrate technology into student learning, our personal careers, our personal lives (SL, PC, PL) • Collaborate and use partnerships • Systematic view to find what is missing or what is overkill • Student “time at task” results with more learning in time invested; wasted time is costing money.

32. Action Plan • Systematic plan for technologies integrated with academic content (student learning focus): class, program, department, school. Avoid repeat/redundancy technologies. Align technology use for learning with Bloom’s Taxonomy • Don’t let technology get in the way of learning. • Inspire educators to embrace technologies for learning, social learning (at the appropriate level), and promote academic honesty • John Wooden “Failure is not fatal, but failure to change might be." • http://www.great-quotes.com/Articles/John_Wooden_Top10_Inspirational_Quotes.htm

33. Conclusion Conclusion and wrap up

34. Thank you for Participating in my E-Learning Trends, Threats, and Opportunities Session! Dr. Eileen Dittmar