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United States Environmental Protection Agency Office of Environmental Information QTS Technology Impact Assessment Business Analysis Handouts February 13, 2008. QTS Technology Impact Assessment – Business Analysis Agenda. Follow-up from December HPO Brainstorm

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QTS Technology Impact Assessment – Business Analysis Agenda

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Qts technology impact assessment business analysis agenda

United States Environmental Protection AgencyOffice of Environmental InformationQTS Technology Impact Assessment Business Analysis HandoutsFebruary 13, 2008


Qts technology impact assessment business analysis agenda

QTS Technology Impact Assessment – Business AnalysisAgenda

  • Follow-up from December HPO Brainstorm

  • Discuss Our Changing Business Environment

  • Examine Trends in the IT Portfolio (2008 Sequencing Plan)

  • Explore the Technology Infrastructure Impact

  • Discuss Possible QTS Usage of Business Analysis and Next Steps


Qts technology impact assessment business analysis purpose

QTS Technology Impact Assessment – Business AnalysisPurpose

The business analysis is intended to build a technology assessment by focusing on business transformation across the Agency.

  • Expected Outcomes: The QTS will:

    • Better understand the impact of business changes on EPA’s Technology Infrastructure

    • More proactively forecast future investment needs for the Technology Infrastructure

    • Be able to better inform the budget recommendation process

    • Fine tune a planning technique for future QTS decision making


Qts technology impact assessment business analysis follow up from december hpo brainstorm

QTS Technology Impact Assessment – Business AnalysisFollow-up from December HPO Brainstorm

At the December QTS meeting, several business areas were identified during a brainstorming session.

  • FOIA/e-Discovery

  • Basic Support for Workforce (e.g. PeoplePlus, Govtrip) & Workplace (i.e. security systems)

  • Alternate worksites/Telework (provisioning)

    • Travel

    • Emergency Response

    • Alternate Worksites

  • Communications/Outreach

  • Ability to collaborate online with ext. partners

  • Support of grants, contracts, GIS+

  • Information Access EPA  outside sources

    • Access to program data and models

  • Focus on Business lines of the Agency

  • Regulations writing (comp. tools)

  • Customer Relations

  • Budget Development and Execution

  • Policy Development/Interpretation

  • Lab work and analysis

  • Strategic Planning Process/Cycle

  • What’s needed to run office/basics need to run under complete technical failure

  • HR (Hiring, retain workforce, education, access to expertise)

  • Facilities (greening)

  • Secure Telecommunication

  • Voice (tools vs. business drivers)

  • Architecture – Technical

  • Emergency Response/COOP

  • Service Level Expectations (tiers of service)

  • Factor in geographic distribution

  • Factor in implementation on Agency infrastructure

  • Define Support; 17,000+, specialties

  • Develop Performance Metrics


Follow up from december hpo brainstorm

Follow-up from December HPO Brainstorm

A broader architecture of the Agency’s business lines already exists.


Follow up from december hpo brainstorm1

Follow-up from December HPO Brainstorm

The QTS-defined Framework for the HPO charge relates directly to the architecture of the Agency’s business lines.


Qts technology impact assessment business analysis understanding our changing business environment

QTS Technology Impact Assessment – Business AnalysisUnderstanding Our Changing Business Environment

Using a repeatable methodology for each business area, we used many sources of information to identify changes to the business.

  • Framework

    • Reuses information from CPIC and EA processes (business cases, segment review meetings, system milestones)

    • Analyzes each of the following: Strategic Goals, Business Objectives, Tactics for Achieving Business Objectives, Technical Changes, Technology Impacts

    • Expands analysis to encompass additional materials such as PART scores, GAO Reports, program strategic plans, and detailed system documentation

  • Results

    • Compiled into Business Transformation Frameworks to facilitate discussions with each business area

    • Transferred into Business Area Analysis sheets


Understanding our changing business environment

Understanding Our Changing Business Environment

We used a methodology to analyze the impacts of business changes that emphasized reuse of information.

We consulted many sources and worked with the programs, extracting data from business cases, transition milestones, and other sources.


Qts technology impact assessment business analysis trends in the it portfolio 2008 2009

QTS Technology Impact Assessment – Business AnalysisTrends in the IT Portfolio (2008-2009)

The key indicators shown in the columns below help determine the trends that are occurring in the IT portfolio.

# of Significant Milestones

Systems with Significant Milestones

*FinRS hosting site is TBD


Qts technology impact assessment business analysis trends in the it portfolio 2008 20091

QTS Technology Impact Assessment – Business AnalysisTrends in the IT Portfolio (2008-2009)

There are rollouts of new functionality, an increase in Enterprise Tool dependencies, more external sharing, and significant movement of systems.

Retirement

There are 4 retirements by ’09 (2 more by 2014)

  • Examples (2008-2009):

    • OPP will retire OPPIN & LUIS with PRISM launch

    • OSWER will retire “RMP Submit” with SRMP launch

  • Examples (2010-2014):

    • OECA will retire the Permit Compliance System and Air Facilities System with ICIS phased deployment

Over 60 systems will be changing. We plotted the milestones on a graph and used key indicators to determine trends. Examples are shown below.

See Handouts

  • Moves

  • Beginning in 2010, there are 3 significant moves

  • OARM will move HR processing and PeoplePlus to Shared Service Centers

  • OARM will move IGMS to the Grants Management LoB at HHS

  • OCFO may move the Financial Replacement System offsite


Qts technology impact assessment business analysis technology infrastructure impact

QTS Technology Impact Assessment – Business AnalysisTechnology Infrastructure Impact

With so many changes, we needed an impact assessment framework to understand the magnitude of impact both individually and across the Agency.

  • Framework

    • Uses technology requirements from business area analysis, isolating those with important infrastructure impacts

    • Performs a more detailed impact assessment on the top 2-3 requirements (per business area), assessing the following:1. User Environment, 2. Network/Telecommunications, 3. Application Hosting, 4. Security

    • Uses a scale from -3 to 3 to indicate magnitude of impact NOTE: Negative numbers indicate a decrease in required capacity, number of devices, etc.

      Objective: Results of this assessment are intended to inform your budget decisions.


Qts technology impact assessment business analysis technology infrastructure impact1

QTS Technology Impact Assessment – Business AnalysisTechnology Infrastructure Impact

Using this methodology, we analyzed significant business changes to identify where the changes have the greatest impact.

Impact Assessment Methodology

Results


Qts technology impact assessment business analysis technology infrastructure impact2

QTS Technology Impact Assessment – Business AnalysisTechnology Infrastructure Impact

Results from the assessment are provided in each of the following areas.

  • User Environment Technologies – Examining devices, operating systems, business/office applications, audio and multimedia, etc.

  • Network and Telecom Technologies – Including LAN/WAN, remote access, internet access, etc.

  • Application Hosting Technologies – Including application technologies (such as application servers, web servers, etc.) and data technologies (such as DBMS, GIS, document management, etc.)

  • Security – Including authentication, firewalls, antivirus, content filtering, etc.


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