1 / 51

WELCOME

WELCOME. EL PASO COMMUNITY COLLEGE Doing the work we love. Loving the work we do. William Serrata , Ph.D., President Ernst Roberts, Ph.D., VP, Administration and Financial Operations Jenny Giron , Ph.D., VP, Information Technology/CIO

jaron
Download Presentation

WELCOME

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. WELCOME EL PASO COMMUNITY COLLEGE Doing the work we love. Loving the work we do. William Serrata, Ph.D., President Ernst Roberts, Ph.D., VP, Administration and Financial Operations Jenny Giron, Ph.D., VP, Information Technology/CIO Linda Brown, Ph.D., Professor/Coordinator Coordinator ,EPCC Leadership Academy

  2. El Paso Community College Five Campuses Throughout El Paso County

  3. El Paso, Texas… • Ethnicity: 80% Hispanic • Median Household Income: • El Paso County = $34,626 • State of Texas = $44,922 • United States = $48,451

  4. Educational Attainment Persons 25 Years & Older

  5. FALL ENROLLMENTS 30,813 30,201 7% 16% -1% 11% 9% 2% -0.2% -1% 7% 3% 66% Increase Source: Banner 04/03/12

  6. Enrollment and Graduation 3,774 30,813 ENROLLMENT GRADUATES 18,561 1,271 Increased 66% in a Decade Increased 197% in a Decade 2001-2011

  7. EPCC: 1st Among over 1,200 community collegesnationally in awarding Associate Degreesto Hispanic students and 21st in totalAssociate Degrees

  8. Professional Development Budget Considerations…

  9. Many factors contribute to student successFaculty, staff, student professional development are important factors EPCC PROFESSIONAL DEVELOPMENTCustomer service researchStudent retention researchHappiness research RESULT: Connections

  10. Customer Service Researchidentifies 4 key success factorsStudents and Employees as Customers Respect, Pride, Appreciation: employees treat customers as they are treatedTraining is a requirement: Policy, Listening, CommunicationPolicy considerations: does it get in the way?Employee Empowerment: to resolve and repair

  11. We can learn a lot from othersSouthwest Airlines Philosophy • First customer = Employees • Hire for attitude • Train for skill • Fun: greater productivity fewer absences

  12. EMPOWERMENT “Never had control. Don’t want control. The word power should only be used in weightlifting and boats.” Herb Kelleher Chairman Southwest Airlines Power of Relationships

  13. HAPPINESS ADVANTAGE SHAWN ACHOR • Praise: TEAMS with encouraging, positive managers who praise performed 31% better than teams whose managers were less positive & less open with praise. • When recognition is specific & deliberately delivered: more motivating than money.” P. 57-58 EPCC LEADERSHIP ACADEMY: MANAGERS, ADMINISTRATORS AND STAFF

  14. Happiness AdvantageREMINDERS to faculty & staff • Takes 3 positive comments, experiences to fend off lasting effects of 1 negative. • Rise above it , research shows, to a ratio of 6 to 1 – teams produce their very best work P 60-61

  15. Power of Positive Tetris Effect • “When brains constantly scan for and focus on the positive, we profit from happiness, gratitude, and optimism. • Constantly grateful people are more energetic, emotionally intelligent, forgiving, and less likely to be depressed, anxious, or lonely. They are happier.” Happiness Advantage: research that tells us how to help others be happy SOCIAL RELATIONSHIPS The Happiness Advantage

  16. Researchers sought characteristics of the happiest 10% • Only one characteristic distinguished the happiest 10% from everybody else: strength of their social relationships • Social support far greater predictor of happiness than any other fact Correlation between social support and happiness was 0.7. The Happiness Advantage

  17. Good to Great, Jim Collins, found similar truth: people he interviewed loved what they DID largely because they loved WHO they did it with. The Happiness Advantage

  18. Employee Success = Student Success Common elements we include: Customer Service & Leadership research • Connections and Engagement: Manager & Employee; Faculty & Student Use of technology in Faculty/Student connections • Listening and Communication training • Positive Attitude (can be learned) • Creativity • Technology • Self awareness

  19. Professional DevelopmentEPCC Essential Elements • FUN • Networking (U/O) • Empowerment • Self-awareness • Leadership • Management Skills • Ever changing and cutting edge technology • EPCC awareness • Altruism and Gratitude Accessibility to leadership Learning College Culture

  20. Leadership EPCCCampus, community, workforce leadership skills; Understanding of their roles and responsibilities in larger communitySkills development in Problem Solving, Goal Setting, Conflict Resolution, Teambuilding, Communication, Appreciation of Diversity, Goal Setting, Positive Thinking, Resume building, Mock Interviews, High Ropes

  21. Leadership EPCCWeekly training: 3 hoursFall and Spring tracksProject Development-Service learningEPCC Recycling program

  22. STUDENT DEVELOPMENT • Student Ambassadors • SGA & Campus Life: Teambuilding-rafting, Diversity, Political process • Counseling: Time Management, Learning Styles, Testing

  23. EPCC Leadership Academy Fun Insights Coaching Creativity Teambuilding Goal Setting Relationships Communication Network with EPCC and community leaders

  24. Fundamentals Track • Personality Assessment • Effective Communication • Change • Ethical Challenges • Maxwell • Creative Projects • Guest Leader Panel • Generational Differences

  25. Advanced • Personality Assessment • Positive Attitude • Coaching • Communication • Conflict Resolution • Good to Great Leadership • Servant Leadership • Leadership Panel • Customer Service

  26. Both Tracks • Goal Setting • Team Building Activities: Low Ropes • Cabinet Q & A • Painting with Peña

  27. TEAMBUILDING at the RETREAT Low Ropes

  28. Amado Pena CREATIVE ENDEAVORS

  29. CREATIVE REFLECTIONOF SKILLS AND CONCEPTS LEARNED

  30. CREATIVE REFLECTIONS

  31. Staff & Student Success Proposals • EPCC Family Night • Shooting Star Appreciation Program • Student Ambassadors • Staff Development Day • Student Laptop Checkout • Student Mentoring Program • Campus Kiosks • SACS QEP projects

  32. Community Engagement Projects • Middle School Reading Program • EPCC Helping Hands Volunteer Program • Tutoring Night • Food and clothing drives

  33. STAFF DEVELOPMENT • Annual Staff Retreat • Management Series • Monthly training: Attitude, Leadership, Relationship development, Customer Service, Coaching, Change, Conflict Resolution

  34. Diversity Program • Black History Month • Women’s History Month • Hispanic Heritage Month • GLBTQ

  35. Faculty Retreat 20132-days, Santa Fe, RuidosoMusic, Photography, Self Defense, Wellness, Painting, Kung FuSpanish ImmersionWeek: Language instruction, cultural tours Southwest Seminar  Wellness Saturday New Faculty Orientation In-service Week

  36. Teachership Academy2008-1st cohortMonthly half-day sessions to enhance teaching skillsAction Research Project New Technology SeriesGoogle, Cloud Computing, Soft Chalk 7, File Management, Prezie

  37. VP Training Offerings • IT: Semester-long communication • Student Services: Customer Service for all employees • Finance: “Change” at annual session

  38. Information Technology • Service Desk • Information Security • Academic Computing Services Labs • Open Labs for Students • Media Services • Integrate Technology in Classrooms • Technology Resource Center • Training Center for Faculty and Staff • Centralized Training Repository

  39. Centralized Training Repository • Collect comprehensive information on all EPCC training. • Provide statistical information on all EPCC training.

  40. Training Providers

  41. Participation by Types of Delivery

  42. Types of Training Offered

  43. Participation by General Subject

  44. Documentation Forms

  45. Transcript

  46. Faculty & Staff Years of Service 220 - 5 to 9 years 208 - 10 to 14 years 194 - 15 to 19 years 114 - 20 to 24 years 88 - 25 to 29 years 73 - 30 to 34 years 38 - 35 to 39 years 4 - 40 to 45 years

  47. Thank you. Jenny Giron, Ph.D., VP, Information Technology, CIO915.831.6571Ernst Roberts II, Ph.D.VP, Administration and Financial Operations915.831.6593Linda Brown, Ph.D.Speech Professor/Coordinator Coordinator, EPCC Leadership Academy915.831.5841

More Related