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A Professor’s Perspective on Partnering to Achieve Strategic Human Capital Management Goals and Objectives John B. Wyatt

Helping You Get the “Green Light”: The e-Focus of Human Capital Management . A Professor’s Perspective on Partnering to Achieve Strategic Human Capital Management Goals and Objectives John B. Wyatt III, JD, PDCM, CPP, CPPM Full Professor, Coordinator of CM Programs

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A Professor’s Perspective on Partnering to Achieve Strategic Human Capital Management Goals and Objectives John B. Wyatt

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  1. Helping You Get the “Green Light”: The e-Focus of Human Capital Management A Professor’s Perspective on Partnering to Achieve Strategic Human Capital Management Goals and Objectives John B. Wyatt III, JD, PDCM, CPP, CPPM Full Professor, Coordinator of CM Programs California State Polytechnic University, Pomona NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  2. Human Capital Management • It is the current “CCPP” of the day NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  3. Human Capital Management • Many prior CCPP’s have been OUTSTANDING successes • Total Quality Management • Life Cycle Management, etc, etc. • Other benefits of CCPP’s NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  4. Business Process Improvement Quality Function Deployment Total Quality Management Management By Objective Best Management Practices Activity Based Costing Re-Inventing Government Life Cycle Management The Deming Management Method Total Quality Leadership Business Process Reengineering NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  5. NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  6. President Bush’s Perspective on Human Capital Management • “Government likes to begin things-to declare grand new programs and causes and national objectives. But good beginnings are not the measure of success. What matters in the end is completion. Performance. Results. Not just making promises, but making good on promises.” President George W. Bush (President’s Management Agenda, President’s Message, page four) NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  7. What HCM means to the Government • President’s Management Agenda (8/01) • Established “traffic light rating program” (Executive Branch Management Scorecard) to measure each agency’s implementation success. • GAO report (February 2001) adds human capital management to government wide “high risk list” of federal activities. NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  8. What HCM Means to Industry/Academe • Hallmark Text – The ROI of Human Capital: Measuring the Economic Value of Employee Performance by Jac Fitz-enz, AMACOM Books 2002 (ISBN 0814405746) • Significant in Recognizing the Value of Education as part of HCM NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  9. Education as Key Part of ROI of HCM • “Nevertheless, people are the only element with the inherent power to generate value… [w]e know from the human capital value added and the human capital ROI formulas … that people do make money for companies. It only makes sense, then, to invest in them [in education, training and development programs]… and to monitor that investment. • (ROI, page 13, 43). NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  10. Nutty Professor’s Perspective on HCM • Education is the key implementation tool • The e-Focus of HCM • The EDUCATION focus NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

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  12. Recruiting Training Retaining Rewarding Enlist Educate Enhance Enlighten Empower The Five e’s of the HCM e-Focus NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  13. Nutty Professor’s Perspective: Education as the e-Focus of HCM • Human capital management is trying to improve the productivity of the workforce using two things: utilizing new tools (technology) and education • Education is the cornerstone of both objectives since tools/technology cannot be used effectively without knowledge NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  14. University Programs Contribution to the HCM e-Focus: Achieved By Partnering • Enlist (new hires) • Getting the “best and brightest” with minimal learning curve. How? • Internships – allow “try before you buy” and augment classroom learning with real life application. • Loaned “Executive Professor” or “Professor for a Day” Programs • Government/Industry participation in University “Advisor” “Experts from Industry” “Senior Project” “Curriculum Development/Review programs • Licensing university programs to use government or industry tailored systems, software and other tools as instructional aids. NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  15. E-Focus: Education vs. Training • Education presents the “best from both worlds”: • Training which focuses on mastering job-related skills and competencies • Educating to “think out of the box” so as to recognize the potential application of new skills and technologies. • Cross-disciplinary approach benefits employer and employee NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  16. E-Focus: Education is Best Value • Education presents the “best from both worlds”: • Training which focuses on mastering job-related skills and competencies • Educating to “think out of the box” so as to recognize the potential application of new skills and technologies. • Cross-disciplinary approach benefits employer and employee NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  17. Education: Enhances the Employee • Degree based programs provide significant additional benefit over non-degree courses or certificate programs. • A degree bearing certificate program is NOT an oxymoron even for an AACSB accredited university. • Cal Poly Boeing Professional MBA Professional Certificate in Contract Management Program NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

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  20. Degree Programs: Value Added Educational Enhancements • Degree Programs can articulate with other university programs such as DAU courses • Degree Programs can be offered on-site or through a multi-modal instructional approach (satellite, internet, video-conference, BlackboardTM and combinations thereof) NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  21. Education and Enlightenment • Education enlightens employees that “beyond aFAR” approaches may exist to solve procurement challenges • Education fosters “Leadership Development” by providing management tools, technological skills, enhanced self confidence and personal accountability for resolving work-related challenges. NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  22. OPM’s Declared Concurrence • OPM quote • Continuous Investment in learning and workforce development is essential for improving the performance of the Federal Workforce and enhancing the services provided by the Federal Government. Workforce development is essential in attracting and retaining a knowledgeable and skilled workforce. • Encouraging agencies, management, and employees to be accountable for continuous learning is important to us. We are dedicated to providing the Federal human resource development community and its strategic partners the necessary guidance and tools that assist agencies to achieve their strategic goals and create a highly trained workforce. • http://www.opm.gov/hrd/lead/index.asp NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  23. Education=Empowerment • Educated senior leaders who are committed to personally developing reform initiatives focused on continuous improvements are a critical element of achieving success factors. • Educated leaders take steps that foster an environment that empowers employees • Training programs and support of continuous learning • Employee teams to accomplish goals • Delegating authority to the effective level • Planning and sharing NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  24. What Does It Take for A University to be a Strategic Partner? -Accreditation (continuous improvement) -processes, evaluating -Articulation -Competency Identification/Correlation -Curriculum developed in collaboration with industry to meet the demands of the market NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  25. Potential HCM E-Focus Partnership • Internships • Grants • Endowed Chairs • Grants • Experts from Industry • Loaned Professors • Industry/Government Advisory Panels • Senior Projects/Thesis Advisors NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  26. Creativity in Delivery • Government/industry need for non-traditional methodology • Multimodal methods • Off-campus programs • Satellite • Internet • Video tape • Combinations NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  27. Implementation • “DAU’s Partnering Program” • Coordination with professional association certification programs • Enhanced articulation • Mini-programs • Coordinated recruitment program • Internships NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  28. Goal: Together We Can Achieve The “Green Light” NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  29. Thank You Questions? John B. Wyatt III JD (909)869-2407 Nuttycontraxprof@aol.com NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

  30. Special Thanks to Cal Poly Students and Alumni: • Richard Bagge • Narcis Cosa • Fred Dunn • Hieu Nguyen • Bobbie Recchio • Elena Salas • Aren Vartanian NCMA 41st Annual West Coast Educational Conference Risks And Rewards--Achieving the Proper Balance

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