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Enterprise Resource Planning (ERP) Packages: Sustainability in Transitional Economies

Enterprise Resource Planning (ERP) Packages: Sustainability in Transitional Economies. Factors for Sustainability. Package acquisition Implementation strategies Training and change management Go-Live and post-implementation support. Package Acquisition Considerations. Tier

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Enterprise Resource Planning (ERP) Packages: Sustainability in Transitional Economies

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  1. Enterprise Resource Planning (ERP) Packages: Sustainability in Transitional Economies

  2. Factors for Sustainability • Package acquisition • Implementation strategies • Training and change management • Go-Live and post-implementation support

  3. Package Acquisition Considerations • Tier • Configuration vs. Customization • Platform

  4. Package Acquisition Considerations (cont) • Local vendor presence • Implementation consultants • Fixed price • T&M/CPFF • Licensing and out-year maintenance • Vendors will make deep discounts • Maintenance shouldn’t be more than 20% of list per year • Look for training credits

  5. Implementation Strategies • Integrated vs. Best of breed • Big-bang vs. Incremental • Rapid install vs. Gradual • Consultant-led vs. Key user led • Executive sponsorship

  6. Training and Change Management • Key user nomination • Town-halls • Class room training • Just in time • Post-implementation support • Help Desk

  7. Best Practices for Sustainability • Get key user participation as close to 100% as possible • Build and sustain cross-functional user teams for implementation and beyond • Focus on configuration and adaptation rather than customization • Insist on executive sponsorship and an executive steering committee • Communicate early and continuously to the recipient organization • Train the trainer and make training a continuous activity

  8. For further information • Scott Vickland 1001 G St. N.W. Washington, D.C. 20001 202 572 7364 svickland@deloitte.com • Veronica Gilbert 1001 G. St. N.W. Washington, D.C. 20001 202 572 7075 vegilbert@deloitte.com

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