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Cooperation, Cloud, and Consumer Technologies

Marshall Breeding Independent Consult, Author, Founder and Publisher, Library Technology Guides http://www.librarytechnology.org/ http://twitter.com/mbreeding. Cooperation, Cloud, and Consumer Technologies. Future library services and Technologies. 20 February 2014.

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Cooperation, Cloud, and Consumer Technologies

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  1. Marshall Breeding Independent Consult, Author, Founder and Publisher, Library Technology Guides http://www.librarytechnology.org/ http://twitter.com/mbreeding Cooperation, Cloud, and Consumer Technologies Future library services and Technologies 20 February 2014 Dialog- Marshall Breeding vs. Hao-Ren (Claven) Ke

  2. Strategic Cooperation

  3. Cooperation for Automation • Large-scale shared implementations • Regional, Province, National • Inter-institutional cooperation • Main topic of speech tomorrow at the National Taiwan Normal University

  4. Library Services Platforms New genre of library automation

  5. Library Services Platform • Library-specific software. Designed to help libraries automate their internal operations, manage collections, fulfillment requests, and deliver services • Services • Service oriented architecture • Exposes Web services and other API’s • Facilitates the services libraries offer to their users • Platform • General infrastructure for library automation • Consistent with the concept of Platform as a Service • Library programmers address the APIs of the platform to extend functionality, create connections with other systems, dynamically interact with data

  6. Library Services Platform Characteristics • Highly Shared data models • Knowledgebase architecture • Some may take hybrid approach to accommodate local data stores • Delivered through software as a service • Multi-tenant • Unified workflows across formats and media • Flexible metadata management • MARC – Dublin Core – VRA – MODS – ONIX • Bibframe • New structures not yet invented • Open APIs for extensibility and interoperability

  7. New Library Management Model Unified Presentation Layer Search: Self-Check /Automated Return Library Services Platform ` Digital Coll Consolidated index Search Engine Discovery Service ProQuest API Layer StockManagement EBSCO … Enterprise ResourcePlanning Smart Cad / Payment systems JSTOR LearningManagement AuthenticationService Other Resources

  8. Discovery Services Improving access to library collections

  9. ILS Data Online Catalog Search: Scope of Search • Books, Journals, and Media at the Title Level • Not in scope: • Articles • Book Chapters • Digital objects Search Results

  10. Next-gen Catalogs or Discovery Interface • Single search box • Query tools • Did you mean • Type-ahead • Relevance ranked results • Faceted navigation • Enhanced visual displays • Cover art • Summaries, reviews, • Recommendation services • Scope of Search • Books, Journals, and Media at the Title Level • Other local and open access content • Not in scope: • Articles • Book Chapters • Digital objects

  11. Discovery Interface search model ILS Data Digital Collections Search: Local Index ProQuest Search Results EBSCOhost MetaSearch Engine … MLA Bibliography ABC-CLIO Real-time query and responses

  12. Web-scale Index-based Discovery ILS Data (2009- present) Digital Collections Search: Web Site Content Institutional Repositories Search Results Aggregated Content packages Consolidated Index Profile of Library Subscriptions Open Access … E-Journals CustomerProfile Usage-generatedData Reference Sources Pre-built harvesting and indexing

  13. Bento Box Discovery Model Aggregated Content packages Search: Open Access ILS Data VuFind / Blacklight E-Journals Consolidated Index Search Results Web Site Content Digital Collections Institutional Repositories Pre-built harvesting and indexing

  14. Public Library Information Portal ILS Data Digital Collections Search: Web Site Content CommunityInformation Aggregated Content packages Search Results Consolidated Index … Customer-providedcontent Reference Sources CustomerProfile Usage-generatedData Archives Pre-built harvesting and indexing

  15. Discovery services as Website Replacement Portal environment that includes customized content management service that can fulfill typical offerings on library Web sites Full integration between Web site and resource discovery (ideally) Examples: Axiell Arena Infor Iguana BiblioCommons

  16. E-Book Integration

  17. Critical concern for public libraries • Most libraries offer e-book lending programs • Strong demand: increasing use statistics • Print lending remains vigorous • Academic libraries will benefit at a later phase by e-book lending models developed in the public library sector

  18. Commercial library e-book lending services • OverDrive • 3M Cloud Library • Baker & Taylor: Axis 360 • “Douglas County Model” • Locally curated e-book collections and lending platform

  19. E-book Lending Models • Phase I: Link out to e-book lending service • Phase II: Load MARC records in local catalog, then link out on individual titles • Phase III: Discovery and lending operations performed fully within the library’s catalog or discovery environment

  20. Full e-book lending • Discovery of print and e-book titles and copies simultaneously • E-book transactions represented within patron’s library account • List of charged items, due dates • Service options: renew, return, etc. • Ability to check-out and download e-books into e-reader

  21. The e-book integration ecosystem • E-book lending services must expose APIs • Online catalog or discovery services must consume APIs and adjust interface design and business logic to accommodate discovery and lending operations • Challenge: each e-book service provider’s APIs are different • Response: Work toward consistent or standard suite of APIs

  22. Models of Development and Innovation

  23. Proprietary Licensed Software • Most commercial products • Significantly larger development teams

  24. Open Source • Community-based software development • No licensing costs • Services offered for: hosting, implementation, data conversion, ongoing support • Self-service: all costs absorbed within institution • Library examples: • Koha • Evergreen • Kuali OLE

  25. Consumer Technologies

  26. Consumer Tech Trends • Device adoption: Tablets, Smartphones, PCs • Need to balance how to deliver library services • 3D printing • Experimental implementations in library maker spaces • Wearable tech • Google Glass? Interesting, but privacy concerns

  27. Industry Trends

  28. Mergers and Acquisitions

  29. Business Trends • Consolidation: Large international companies gaining increasing reach into libraries across many international regions • Local companies vulnerable: May not have the development capacity to develop new generations of products • Content and Technology increasingly interwoven

  30. Questions and discussion

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