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Open Range Communications

Open Range Communications. Mansoor Iqbal Deepthi Atluri Nawaz Ikram. Business Requirement. The system should allow new users to register, create their accounts and place the order for internet/ VOiP services.

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Open Range Communications

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Presentation Transcript

  1. Open Range Communications Mansoor Iqbal Deepthi Atluri Nawaz Ikram

  2. Business Requirement • The system should allow new users to register, create their accounts and place the order for internet/VOiP services. • Should provide functionality of complete “Order To Cash” (OTC) process in the back-end system. • Employees should be able to edit customer Information, update their billing account and send information about promotions and discounts.

  3. Business Requirement • Employees should able to maintain the inventory records for modems and installation equipments. • The existing customers should be able to place service requests , modify their information and be able to pay their bills online.

  4. Context Diagram

  5. Level 0 DFD External Entity: Customer Employee Processes: Customer Processing Oder to Cash (OTC) Process Employee Processing Inventory Adjustments Datastore: D1 Customer Data D2 Packages Data D3 Order Data D4 Invoice Data D5 Delivery Data D6 Employee Data D7 Inventory Details

  6. Level 0 DFD

  7. Level 0 DFD

  8. Level 1 DFD External Entity: Customer Processes: Customer Processing Customer Account Conformation Packages search Order Create Create Invoice Create Shipment Datastore: D1 Customer Data D2 Packages Data D3 Order Data D4 Invoice Data D7 Inventory Details

  9. Level 1 DFD (OTC Process)

  10. Level 2 DFD External Entity: Customer Processes: Is modem available Internally Warehouse Datastore: D1 Customer Data D7 Inventory Details

  11. Level 2 DFD

  12. Level 1 DFD (Inventory Adjustments) External Entity: Employee Processes: Modem Received From Customer Update Inventory Datastore: D7 Inventory Details

  13. Level 1 DFD (Inventory Adjustments)

  14. Conclusion • Comments • Thoughts • Suggestions

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