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Welcome to the third Share Knowledge Day. 22 January 2013

Welcome to the third Share Knowledge Day. 22 January 2013. 09.30 Registration open with refreshment 10.15 Budgeting procedure using Excel Delivered by David Nicolson 10.45 How to maintain quality standard in your Guest room & Public Area Delivered by Liz Lycette 11.15 Coffee break

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Welcome to the third Share Knowledge Day. 22 January 2013

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  1. Welcome to the thirdShare Knowledge Day.22 January 2013

  2. 09.30 Registration open with refreshment • 10.15 Budgeting procedure using Excel Delivered by David Nicolson • 10.45 How to maintain quality standard in your Guest room & Public Area Delivered by Liz Lycette • 11.15 Coffee break • 11.45 Emotional intelligence Delivered by Chris Dreyfus • 12.15 The Digital Housekeeper – Enslaved or Empowered? Deliver By Asif Alidin • 13.15 Buffet Lunch • 14.30 Videos/photos - 2.45 “Back of House - Our living space “ Debate chaired by Derek Picot Pat O'Connell - Ramsay Ritchie - Liz Lycette • Closure - Anne Britton & Gurjit Sandhu 16.00 • Dessert buffet and Champagne

  3. Gurjit Sandhu Budgeting procedure using Excel

  4. David Nicolson Regional Director of Finance Budgeting procedure using Excel

  5. Liz Lycette Founder of Lycette& Associates How to maintain quality standard in your Guest room & Public Area

  6. Chris Dreyfus Leadership and Management Consultant Emotional intelligence

  7. Asif Alidina Director at Omni Software The Digital Housekeeper – Enslaved or Empowered?

  8. Debate with panel of experts “Back of House - Our living space “ Derek Picot Pat O'Connell Ramsay Ritchie Liz Lycette O’Connell Project Management Ltd

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