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Addressing Organizational Development at Collab State University

This presentation outlines the challenges and opportunities for organizational development at Collab State University. The focus is on re-focusing the IT organization to be more integrated and innovative, while addressing the assumptions and background of the university. Action steps for staff, innovation, and the CIO are provided, along with the essential factors for success.

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Addressing Organizational Development at Collab State University

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  1. Addressing Organizational DevelopmentatCollab State University August 5, 2007

  2. Group 5 Team Members • J. L. Albert, IT Director • Tom Erwin, Provost’s Office • Lavon Frazier, Deputy CIO • Wesley Hull, HR • James Lyall, CIO • Walt Sevon, Consultant

  3. Presentation Outline • Introduction • Background & Assumptions • University Challenges • Statement of Opportunity • Action Steps • Essential for Success

  4. Background & Assumptions • CIO has a voice at the executive table • IT governance structure with prioritization process in place • IT is meeting the operational needs of the institution • IT communicates and works fairly well together within the organization

  5. Background and Assumptions • IT has taken steps to better support the University • Deployed new ERP system • Established research IT group • Increased classroom technology and support for faculty • Added a security office

  6. Background and Assumptions • Innovation and continuous improvement are not part of the institution’s culture • Executive sponsorship is not there for technology and innovation • IT goals & vision not effective in facilitating innovation

  7. However… • IT is reactive, not proactive • IT management doesn’t (yet) share the value of innovation with the CIO • IT staff do not appreciate the strategic importance of IT to the University • IT management and staff not meaningfully engaged with faculty, staff, and students

  8. University Challenges • Enrollment management • Student technology expectations • Faculty needs for teaching and research • Increasing operating costs

  9. Statement of Opportunity IT must become a strategic partnerin achieving the vision of Collab State University!

  10. Overall Strategy Re-focus the IT organizationto be an integrated, innovativepart of the institution.

  11. Action Steps – StaffImprove IT management skills • Work with administrators, deans, and directors to identify strategic initiatives and any outstanding operational issues • Help educate administrators, deans, and directors on strategic value of technology • Provide ongoing professional development for IT management on active listening, higher education, and new technologies • Hold regular meetings with IT management to share results of above

  12. Action Steps – InnovationImprove innovation process • Develop a business planning analyst in IT to facilitate collaboration, planning, and projects (identify & train existing staff member) • Recruit a cross-functional innovation working group, including IT staff • Create an innovation lab where new technologies can be assessed • Develop a reward/recognition program for broad perspective and innovative thinking

  13. Action Steps – CIOAlign IT vision, goals, and strategies with the strategic goals of the university • Actively work with the IT management to develop a new IT vision • Provide tools to IT staff to increase efficiency of IT operations, freeing up staff for strategic projects • Continue to use consulting team to review IT processes and recommend improvement • Develop metrics to assess results

  14. Essential for Success Your help is needed to: • Support our efforts • Communicate our goals • Ensure participation of faculty and staff • Funding…Only if we need it. • Questions?

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