1 / 3

What is Knowledge Management(KM)?

Knowledge must go from individuals in an organization to social groups, teams, and networks. Knowledge is a “justified true belief”. What is Knowledge Management(KM)?. Information yields knowledge.

holden
Download Presentation

What is Knowledge Management(KM)?

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Knowledge must go from individuals in an organization to social groups, teams, and networks. Knowledge is a “justified true belief” What is Knowledge Management(KM)? Information yields knowledge With KM, organizations seek to acquire or create useful knowledge, and make it available to positively influence the performance of individuals and the organization as a whole. KM involves the acquisition, creation, refinement, storage, transfer, sharing and utilization of knowledge. The field of KM exists to allow organizations to more fully utilize the knowledge they possess. Allows individuals with more experience to share their knowledge with those with less. Examples: new written policies, prescribed machine settings, quality controls, and best practices for dealing with circumstances frequently encountered. Organizational Learning is the goal of KM

  2. Explicit Knowledge Tacit Knowledge Knowledge that can be articulated into formal language, including grammatical statements (words and numbers), mathematical expressions, specifications, manuals, etc. It can be codified and readily transmitted to others. Also, it can be processed by a computer, transmitted electronically, or stored in databases. Personal knowledge embedded in individual experience and involves intangible factors, such as personal beliefs, perspective, and the value system. It is difficult to formalize and articulate. • Can be articulated into formal language Technical Dimension-encompasses the kind of informal skills often captured in the term “know-how.” Cognitive Dimension – beliefs, perceptions, ideals, values, emotions and mental models so ingrained in us that we take them for granted. Explicit Knowledge must be converted to Tacit Knowledge for cognitive skills to develop.

  3. Spiral Model of Knowledge Creation-Continual Dialogue Between Tacit and Explicit Knowledge Inter-organizational Level Externalization- Tacit to Explicit Socialization- Tacit to Tacit Organizational Level Combination- Explicit to Explicit Internalization- Explicit to Tacit TK is amplified through dynamic interactions between four modes (in lime green boxes)of knowledge conversion. Knowledge is often passed on through metaphor Collective Group Level Individuals- hold tacit knowledge (TK) they have acquired through hands-on experience.. They are the heart of the creating process.

More Related