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Children’s Mental Health Services

THE WASHINGTON INSTITUTE. FOR MENTAL ILLNESS RESEARCH & TRAINING. Children’s Mental Health Services. Perceptions Over Time: Comparing the 2000 Children with Special Needs Survey and the 2002 Children’s Survey. THE WASHINGTON INSTITUTE. FOR MENTAL ILLNESS RESEARCH & TRAINING.

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Children’s Mental Health Services

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  1. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING Children’s Mental Health Services Perceptions Over Time:Comparing the 2000 Children with Special Needs Survey and the 2002 Children’s Survey

  2. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING Comparing the Surveys Percent Family Surveys and Youth Surveys Completed by Survey Year 2000 2002 Youth 42% Youth 31% Family 58% Family 69%

  3. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING Comparing the Surveys Gender of Respondents 2000 2002 Female 41% Female 45% Male 59% Male 55%

  4. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING Comparing the Surveys Race / Ethnicity of Respondents 2000 2002

  5. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING Six Satisfaction Scales by Survey Year Culture Sensitivity Access Outcomes * Staff Voice in Service * General Satisfaction * Statistically Significant

  6. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING The Six Satisfaction Scales: Family Sample Culture Sensitivity Access Outcomes * Staff * Voice in Service General Satisfaction * Statistically Significant

  7. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING The Six Satisfaction Scales: Youth Sample Culture Sensitivity Access Outcomes Staff Voice in Service General Satisfaction

  8. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING General Satisfaction Only 1 RSN (KI) demonstrated a statistically significant decline in satisfaction Other RSNs demonstrated declined but not statistically significant declines in satisfaction No statistically significant differences based on gender, although both non-significant changes shows a decline in satisfaction over time. Statistically significant differences appeared among those who identified as African Americans or Hispanic All race categories experienced some decline in satisfaction,

  9. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING General Satisfaction by RSN & Survey Year CS 2001CS 2002 * * Statistically Significant

  10. General Satisfaction by Race and Survey Year CS 2001CS 2002 THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING * * * Statistically Significant

  11. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING Voice in Service Delivery No statistically significant differences appeared when combining the Family and the Youth participants and analyzing by RSN • Declines in satisfaction outnumbers increases in satisfaction 2 to 1 Declines in satisfaction across gender, and race categories (not statistically significant) • Only Caucasians demonstrated a slight increase in satisfaction.

  12. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING Voice in Service Delivery by RSN & Survey Year CS 2001CS 2002

  13. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING Satisfaction with Staff One statistically significant differences appeared, in King RSN, between the two surveys. • Of the 13 non-significant changes, 9 RSN had declines on the satisfaction with staff scale Non-statistically significant declines across gender and race

  14. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING Satisfaction with Staff by RSN & Survey Year CS 2001CS 2002

  15. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING Perceived Outcomes One RSN, Pierce (PI) was statistically significant less Although not statistically significant, there were more decreases in levels of satisfaction than increases at most RSNs.

  16. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING Perceived Outcomes by RSN and Survey Type CS 2001CS 2002 * * Statistically Significant

  17. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING Perceived Outcomes by Race & Survey Year CS 2001CS 2002 * * Statistically Significant

  18. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING Access to Services Pierce RSN had a statistically significant decline RSNs demonstrating decreases in satisfaction only slightly outnumbered those demonstrating increases in satisfaction (seven versus six). Non-statistically significant declines in satisfaction across gender and race categories

  19. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING Access to Services by RSN and Survey Type * * Statistically Significant

  20. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING Staff Sensitivity to Culture North Sound RSN demonstrated a statistically significant increase in satisfaction, while Spokane RSN indicated a statistically significant decrease in satisfaction. RSNs demonstrating increases in satisfaction only slightly outnumbered those demonstrating decreases in satisfaction (seven versus five). Non-statistically significant declines in satisfaction across gender and race.

  21. THE WASHINGTON INSTITUTE FOR MENTAL ILLNESS RESEARCH & TRAINING Staff Sensitivity to Culture by RSN and Survey Type * * * Statistically Significant

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