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Project TELESOL. Introduction

Project TELESOL. Introduction. Prof. Jean BONNIN, president of EDNES TELESOL coordinator. Project TELESOL (IST-1999-29038). Telework solutions for promotion of EU cooperation in business and research with the Commonwealth of Independent States. 01 March 2002 – 28 February 2005.

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Project TELESOL. Introduction

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  1. Project TELESOL. Introduction Prof. Jean BONNIN, president of EDNES TELESOL coordinator TELESOL annual review

  2. Project TELESOL (IST-1999-29038) Telework solutions for promotion of EU cooperation in business and research with the Commonwealth of Independent States 01 March 2002 – 28 February 2005 TELESOL annual review

  3. Goals of the project • create awareness of the telework advantages in the business and research communities in the CIS countries • study and promote the experience and best practices of telework in the EU countries • identify local telework problems • develop new EU-CIS contacts in the telework area • develop new business telework systems TELESOL annual review

  4. Project coordinators UNIDO United Nations IndustrialVienna, Austria Development Organization EDNES Earth Data Network for Education andStrasbourg, France Scientific Exchange TELESOL annual review

  5. Structure of review presentation • Sergey SMAGIN. Project TELESOL overview • Hans PRUIM. Synergy of UNIDO SME projects and TELESOL • Alua DAUTOVA. TELESOL in Central Asian region • Jan LOONEN. TELESOL success stories of EU-CIS telework • Levon GRIGORYAN. TELESOL in Armenia • Hans PRUIM. Final remarks and future plans TELESOL annual review

  6. THANK YOU Prof. J.Bonnin, president of EDNES +33 390-240032 bonnin@selene.u-strasbg.fr TELESOL annual review

  7. Overview of project TELESOL Drs. Sergey SMAGIN (EDNES), project manager TELESOL annual review

  8. Project TELESOL – “Telework solutions for promotion of EU cooperation in business and research with the Commonwealth of Independent States” (Accompanying measures) Bringing the best IST and EU telework solutions to the CIS countries TELESOL annual review

  9. Three major lines of the project • which IST projects, which EU teleworking tools or methodologies can be the best for the use in the CIS countries? • which operational EU-CIS business teleworking systems can be the best to show them as positive or negative experience of teleworking? • what are the local telework problems and how the particular CIS country is ready for the telework? TELESOL annual review

  10. TELESOL: aspects of the telework • state of communications, technical development, necessary hardware/software… • legal, financial, fiscal; • cultural diversity in cross-country telework; • management of the synchronous work, quality control, certification, telework personnel development; • building the trust between teleworking entities; • distributed office as a telework within one company; • tele-medicine; • tele-education TELESOL annual review

  11. TELESOL: expected practical results • operational business teleworking systems; • web-sites and Telework Competence Centers in the CIS countries; • conference and workshops; • training of interested audience • What this will give us: • better understanding of the local telework problems; • telework competence centers as the focal points for addressing telework issues; • new contacts and new telework projects TELESOL annual review

  12. p Project coordinators: UNIDO, EDNES (France) Project participants - members of business and research communities in the participating countries, with a positive experience in the telework: EU –companies fromFrance,the Netherlands,Denmark,UK,Austria,Germany CIS – company Arminco (Armenia), Baku Scientific/Training Center (Azerbaijan), Business Communication Center (Georgia), company In-Tel (Kazakhstan), World Health Organization Information Center (Kyrgyzstan), Center of Geophysical Data Studies (Russia), company Nicotech International (Russia), National Technical University -KPI (Ukraine), Institute of Cybernetics of National Academy (Uzbekistan) TELESOL annual review

  13. Denmark France the Netherlands Austria Germany United Kingdom Armenia Kazakhstan Russia Ukraine Kyrgyzstan Azerbaijan Georgia Uzbekistan TELESOL annual review

  14. Project workpackages WP 1 Project managementD2 WP 2 Telework Competence Centres and telework information disseminationD1, D5, D7, D8, D11 WP 3 Pilot telework systemsD10 WP 4 Conference, workshops and teleworkshopsD4, D6, D8, D12, D13 WP 5 Training in new methods of workD3 WP 6 Project evaluation TELESOL annual review

  15. EDNES UNIDO IST projects EDNES Moscow branchTELESOL management team TELESOL participantsin EU countries TCCs and focal points in CIS countries Project management structure TELESOL annual review

  16. Project deliverables D1TELESOL brochure D2Detailed project workplan, including the list of partner organisations D3Evaluation report on the TELESOL kick-off workshop in Bishkek, Kyrgyzstan, in June 2002 D4TELESOL Newsletter Vol.1 D5Evaluation report on workshop in Yerevan, Armenia, in November 2002 D6Training telework materials in Russian; prototype of telework aptitude test for teleworkers, self-employed and tele-employers D7, D11TELESOL Newsletter Vol.2, Vol.3 D8Evaluation report on regional workshop in Kiev, Ukraine, May 2003 D9Evaluation report on local Telework Competence Centres, pilot business telework systems and TELESOL Web-sites in the participating CIS countries D10Evaluation report on developed operational business teleworking projects D12Evaluation report on workshop in Baku, Azerbaijan, December 2003 D13Evaluation report on the Central Asian telework conference, September 2004 TELESOL annual review

  17. Project brochure TELESOL annual review

  18. Newsletter issue Vol.1 • Official information • TELESOL: general outline, consortium, schedule of events • Kick-off workshop in Bishkek, June 2002, management meeting in Montpellier, promotion of TELESOL on WWDU2002 conference • Coordinators and subcontractors • UNIDO: Information networking and SMEs - integration with telework activities • E-readiness for Information Society and for telework in Armenia • Baku Scientific and Training Centre: 15 years in the field of IT • IST projects, FLEXWORK/TELESOL collaboration, TELESOL training course and telework tools • Project TELEBALT and its events in 2002 • Network printing solutions developed in EU • Materials of project FLEXWORK and TELESOL training course, • JC consultants – aptitude test for teleworkers • Business teleworking systems: Dailysport operational telework system • TELESOL future events: Program of Yerevan workshop • TELESOL on the web: Description of the main TELESOL Web-site TELESOL annual review

  19. Local web-site Local web-site Focal point Focal point TELESOL on the Web Structure of TELESOL Web-sites Internet (FO 1 Gbps) Main web-site Mirrors of local web-sites Focal point Central Asian web-sites Focal point CIS countries TELESOL annual review

  20. www.ednes.org/telesol TELESOL annual review

  21. Supporting office or person in EU Customer 1, the EU country Customer 2, the EU country Nicotech,Moscow, Russia Homeworkers, if necessary Offshore software development TELESOL annual review

  22. Rosas, Supporting office Dailysport headquarters, the Netherlands Nicotech, Moscow (software) Translation team, Armenia Other teams Dailysport TELESOL annual review

  23. Producing musical CDs Belair Music headquarters,Denmark Distribution Web-site development, Moscow Sales via Web-site, UK Recording orchestra, Moscow Manufacturing, Czech Republic TELESOL annual review

  24. TELESOL events • kick-off workshop. Bishkek, Kyrgyzstan, 07 June 2002 • management meeting. Montpellier, France, 14 August 2002 • workshop “Technical aspects of the telework”. Yerevan, Armenia, 19-20.11.2002 • local workshop. Kiev, Ukraine, April 2003 • local workshop. Baku, Azerbaijan, October 2003 • Central Asian telework conference. Almaty, Kazakhstan, September 2004 TELESOL annual review

  25. Kick-off workshop, Bishkek, Kyrgyzstan TELESOL annual review

  26. “Technical aspects of telework” Yerevan, Armenia 19 November,Tuesday 9.00-18.00 20 November, Wednesday 9.00-14.00 Opening presentations: European Commission, National Academy of Sciences of Armenia Ministry of Communications and Transport, Ministry of Foreign Affairs Contents of TELESOL project Introduction to FP6 and presentations of IST projects: TEAMWORK, MEDIA-ISF, WISTCIS, E3WORK, USABILITY, TELEBALT, FLEXWORK Operational business teleworking systems: “Dailysport”, “Offshore software development”, “Producing musical CDs” TELESOL annual review

  27. “Technical aspects of the telework”-2 Training course on the telework Telework in environmental monitoring Telework infrastructure in CIS countries Telework tools IT developments in Armenia Aspects of e-Commerce in the Context of e-Work: current Armenian experience. Projects e-Armenia and Armenian Electronic Gateway. e-Work as a Solution for International Cooperation In Scientific Exchange TELESOL annual review

  28. Training course on telework www.flexwork.eu.com • Blueprints • Handbook and tools, including checklists • Technology briefings • Management briefings • Technology studies • SME case studies • Implementation plan • Regional case studies • Technology matrix • Cost benefit analysis tool TELESOL annual review

  29. Translated materials • Blueprints • Handbook and checklists • Technology briefings • Technology studies • Implementation plan TELESOL annual review

  30. Agreement between FLEXWORK and TELESOL • pdf files are placed on FLEXWORK web-site • links to them are placed on TELESOL web-site • digest initial pages, introduction and guides are placed on TELESOL site • contingency clause TELESOL annual review

  31. TELESOL training course, part 2 JC consultants, France: System of aptitude test for teleworkers, employers of the teleworkers and freelancers (in hard copy and web-based) TELESOL annual review

  32. TELESOL training course, part 2 JC consultants, France: System of aptitude test for teleworkers, employers of the teleworkers and freelancers (in hard copy and web-based) TELESOL annual review

  33. THANK YOU Dr. S.Smagin, TELESOL project manager +7 (095) 952-24-70, sma@ednes.org TELESOL annual review

  34. Drs. Hans PRUIM Chief Business Partnerships and Information Services Small and Medium Enterprises Branch UNIDO TELESOL annual review

  35. UNIDO and TELEWORK TELESOL annual review

  36. Importance of SMEs • Driving force of industrial development • SMEs – support up to 80% employment • Employment > income > poverty alleviation • Main target group for UNIDO • Telework mainly with SMEs TELESOL annual review

  37. SMEs information needs • Information on markets and appropriate technologies • Information on business opportunities, incl. trading, investment and subcontracting, telework opportunities TELESOL annual review

  38. UNIDO information support • Capacity building for national information networking • To provide value added information services on markets, technologies and business opportunities • To provide cost-effective Enterprise Internet Solutions, including TELEWORK TELESOL annual review

  39. UNIDO Approach • Establish support structure through public-private sector cooperation • Develop demand-driven value-added services • Ensure sustainability through commercial services • Link with national technical cooperation support programmes (multi, bilateral) • Synergize with national, regional and global SME support initiatives and networks TELESOL annual review

  40. Implementation strategy • Needs assessment and business plan • Capacity building for one-stop-shop - OSS • Extend to rural areas (tele/info centers) • Support to global e-business infrastructure • WISeKey system for e-transaction and e-trust TELESOL annual review

  41. Possible national services • Information ( information brokering, business intelligence, technology sourcing/transfer) • ICT Training (corporate training, SME support) • Enterprise Internet Solutions (web consulting, e-commerce, Intranet/extranet, web/database hosting, telework facilitation) TELESOL annual review

  42. UNIDO support for TELESOL project and follow-up • National OSS business plans to include telework • E-readiness software for telework • Global UNIDO exchange platform (www. unido.org/exchange) – telework opportunities • Subcontracting exchange network (www.unido.org/spx) - telework contracts • Public Key Infrastructure (digital keys) TELESOL annual review

  43. THANK YOU Drs. Hans Pruim, UNIDO +43 (1) 26026-4755 hpruim@unido.org TELESOL annual review

  44. Alua DAUTOVA Katelco company Almaty, Kazakhstan TELESOL annual review

  45. INTRODUCTION INTO CENTRAL ASIA Kazakhstan: Population – 14819700 Area – 2724900 km2 Density – 5,5 m/km2 Uzbekistan: Population – 23769000 Area – 447400 km2 Density – 53 m/km2 Kyrgyzstan: Population – 4887500 Area – 19900 km2 Density – 24 m/km2 TELESOL annual review

  46. Prepositions of successful development of TELESOL in Central Asia • Geographical and demographical features • Existing telecommunication infrastructure • Experience in EC IST projects implementation (DENEMA, TeleInViVo) and readiness to work with European partners • Business requirements in Telework (Official Capital, Business Center, Caspian region, Metals region) TELESOL annual review

  47. Telecommunication infrastructure • Existing infrastructure: • Satellite telecommunications (8000 VSATs) • IP telephony • Digital TV broadcasting • All communication channels – 67500000 channels • Fiber Optics – 5000 km (including TAE-1750 km) • Telephony – 11,8 num / 100 inhabitants • Internet – 4 users / 100 inhabitatnts • Mobile telephony – 5,4 user / 100 men TELESOL annual review

  48. TELESOL IN PROGRESS TELESOL local web-siteTelework Competition Center (TCC)Information dissemination TELESOL annual review

  49. TELESOL Kyrgyz focal organization:World Health Organization (WHO) Information Centre on Health (ICH) for Central Asian Republics Bishkek, Kyrgyzstan 720021, Toktogula 62, Tel. (996 312) 29 87 91 (996 312) 29 35 08 Fax: (996 312) 68 08 30 E-mail: whocar@elcat.kg TELESOL annual review

  50. WHO Headquarters (Geneva, Switzerland) WHO Regional Office for Europe (Copenhagen, Denmark) Country Support Division KAZAKHSTAN UZBEKISTAN TURKMENISTAN KYRGYZSTAN TAJIKISTAN WHO Information Centre on Health for CAR (Bishkek, Kyrgyzstan) TELESOL annual review

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