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Student Experience 2012 & Beyond. Enhancing participation and improving the success of our students. Student Service Centre. A big decision and a big task It will be more comprehensive than others but really … just the first part of improving the Student Experience

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Student experience 2012 beyond

Student Experience 2012 & Beyond

Enhancing participation and improving the success of our students


Student service centre
Student Service Centre

  • A big decision and a big task

  • It will be more comprehensive than others but really … just the first part of improving the Student Experience

  • Part 2 … L&T support partnerships, transition, ??? …


Se program state of play
SE Program – State of Play

Have

  • A program with strong support

  • Increasing urgency and momentum

  • Some big things starting

  • Aligning with emerging Govt. direction

  • Student input soon

Don’t Have

  • A locked in scope

  • A complete integrated vision for the student experience


University plans
University Plans

2001 – 2005

L&T, Research, Regional Engagement, Resource Mgmt

2007 - 2011

Courses, Research, L&T, Institutional Development

2012 – 2016

Our Students, …, …,

Student Experience Program

Help establish this plan

Act on this plan now (even though we don’t have it yet!)


Today
Today

This is the environment and what our students will look like in 2012+

[Ross]

So how will we increase participation and success of our students ?

[VCF with Hedy]


Increasing participation and success

INCREASING

PARTICIPATION

AND

SUCCESS


Bradley and Participation

Government targets

  • 40% of 25 – 34 y.o. to hold degree by 2025 (32%)

  • 20% of HE u/g enrolments from low SES by 2020 (16%)

    Compare: UK 50% by 2010 (43%)

    Sweden 50% now

    Ireland 72% by 2015 (55%)

    What is low SES? Statistical district (postcode)

    Parental HE status


Bradley identified:

  • Need to focus on rural/regional/Indigenous communities

  • Key role for DE

  • Key role for pathways

  • Move to outcomes based funding for learning and teaching

  • Demand driven strategy


Our students

41% are regional (national average 19%)

2% are remote (national average 1.3%)

20% are low SES (national average 15.5%)

23% of u/g students enter on basis of TAFE


Load headcount
Load (Headcount)


Indigenous h c 2007 379 2006 329 2005 306 2004 307
Indigenous (H/C) 2007 379 2006 329 2005 306 2004 307





Known success factors (1)

  • Student Faculty contact

  • Co-operation amongst students

  • Active learning

  • Prompt and useful feedback

  • Time on task

  • High expectations for student

  • Respect for diverse ways of learning


Known success factors (2)

Integration:

  • Congruence/consistency

  • Commitment of institution to student welfare and success

  • Institutional integrity

  • Clear communication of expectations

  • Valued as a member of the community

  • Opportunities for peer interaction (“communal potential”)





KEY MESSAGES

  • CSU will have more under-prepared students

  • CSU must cater for very diverse cohorts

  • Service and support can be improved


EMERGING ISSUES

  • Marketing for 70 – 90 UAI

  • Foundation Year/College

  • Transition Programs

  • Remote Strategy


Service and Support Improvements

  • Whole of university approach

  • Integration

  • Quality & consistency of interactions

  • Active learning


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