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Managing Human Resources & Labor Relations

Managing Human Resources & Labor Relations. For my friends in BSAD 101 By Thomas Hilton. “Whenever you are asked if you can do a job, tell 'em, ‘Certainly, I can!’ Then get busy and find out how to do it.” — Theodore Roosevelt. Key Topics. Human resource management

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Managing Human Resources & Labor Relations

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  1. Managing Human Resources & Labor Relations For my friends in BSAD 101 By Thomas Hilton

  2. “Whenever you are asked if you can do a job, tell 'em, ‘Certainly, I can!’ Then get busy and find out how to do it.”—Theodore Roosevelt

  3. Key Topics • Human resource management • Staffing, developing, and evaluating human resources • Compensation packages • Legal issues in human resources • Changes in the contemporary workplace • Unionization and collective bargaining

  4. Human Resource Management • Attracting, developing, and maintaining an effective workforce—A critical, bottom-line function!

  5. The Human Resource Planning Process Forecast demand for labor Conduct analysis Forecast internal supply of labor Forecast external supply of labor Develop plan to match demand with supply Figure 8–1

  6. ManagingOver- or Under-Staffing • Over-staffing? • Under-Staffing?

  7. Internal Recruiting Considering current employees for new positions External Recruiting Attracting outside candidates to apply for jobs Recruiting: Attracting Qualified Candidates to Apply for a Job What are the strengths and weaknesses of each approach?

  8. Selecting Human Resources • Application Forms • Tests • Interviews • Validity • The predictive value of a selection technique

  9. Performance Appraisal Evaluating job performance Developing the Workforce • Training • On-the-job training • Off-the-job training • Vestibule training

  10. UWEC Career Services Internship Evaluation Form Performance Rating Scale Figure 8–2

  11. Compensation and Benefits • Wages • Money paid for time worked • Salary • Money paid for accomplishing a specific job Incentives Incentive Programs Money linked specifically to high performance Bonuses

  12. Benefits: Compensation Other Than Wages and Salaries • Optional Benefits • Retirement plans • Health, life, and disability insurance • Vacations and holidays • Counseling services • Mandatory Benefits • Social security • Workers’ compensation

  13. INDUSTRY 1995 2000 Communications Business & Repair Services Entertainment & Recreational Services Other Professional Services Retail Trade Finance, Insurance & Real Estate Professional Medical Services 0 $ .20 $ .80 $1.00 $ .40 $ .60 Full-time Female Earnings for Every $1.00 Earned by Full-time Male Managers Woman Managers Earn Significantly Less Than Men $ .86 $ .73 $ .82 $ .76 $ .83 $ .62 $ .88 $ .83 $ .69 $ .65 $ .76 $ .68 $ .90 $ .88 Source:Appendix I: Congressional Briefing Slides: Women in Management, Sept. 26, 2001, p. 19.

  14. Equal Opportunity: Unfair Discrimination Is Illegal • Equal Opportunity Laws • Protect workers from discrimination based on prejudice • Protected Class • People with common characteristics as indicated by law • EEOC • Federal agency that enforces discrimination-related laws • Affirmative Action • Plan to hire and develop members of protected classes

  15. Contemporary Legal Issues in Human Resource Management • Employee safety and health • AIDs in the workplace • Sexual harassment • Quid pro quo • Hostile work environment • Employment-at-will

  16. Managing Workforce Diversity:Changing Composition of the U.S. Workforce *Projection Figure 8–3a

  17. Changing Composition of the U.S. Workforce *Projection Figure 8–3b

  18. Birth Rates, Baby-Boom and After

  19. Managing Knowledge Workers • Knowledge workers add value because of what they know. • Computer Scientists • Physical Scientists • Engineers Hiring and retaining knowledge workers is a critical HR challenge

  20. Careful Planning Understanding Pros and Cons Assessing True Costs Developing a Management Strategy Contingent Workers: A Rapidly Growing Trend • Management challenges:

  21. Labor Relations Managing unionized employees Managing Organized Labor • Labor Union • People working together to achieve shared job-related goals

  22. Trends in Union Membership Overall Union Membership Has Declined Significantly Data for 1981 and 1982 were not available. Figure 8–3

  23. Union-Management Relations Trends in Organized Labor Bargaining Perspectives Future Outlook

  24. The Bargaining Zone Collective Bargaining: Negotiating a Labor Contract Figure 8–5

  25. Contract Issues • Compensation • Benefits • Job Security • Other Union Issues • Management Rights

  26. Union Tactics: Strike Picketing Boycott Work slowdown Management Tactics: Lockouts Strikebreakers When Bargaining Fails…

  27. Resolving Disputes Mediation Voluntary Arbitration Compulsory Arbitration

  28. Chapter Review • Define human resource management • Discuss staffing, developing human resources, and evaluating performance • Describe the role of compensation in attracting and keeping skilled workers • Identify the key legal issues surrounding human resource management

  29. Chapter Review (cont’d) • Discuss important changes in the contemporary workplace • Explain why workers unionize and discuss the collective bargaining process

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