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Delivering health partnerships

Delivering health partnerships. Owain Davies Head of Partnerships. “. NHS Direct is the trusted name in remote healthcare. Now you can share our knowledge on your website. ”. Online health and symptom checkers. Online tools Easy to use Expert driven assessment Fast answer.

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Delivering health partnerships

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  1. Delivering health partnerships Owain Davies Head of Partnerships

  2. “ NHS Direct is the trusted name in remote healthcare. Now you can share our knowledge on your website ”

  3. Online health and symptom checkers Online tools Easy to use Expert driven assessment Fast answer

  4. Simple to use Patient is guided through questions, step by step

  5. What are the outcomes? Online symptom checker Self care advice online Web chat with NHS Direct Call back from NHS Direct nurse Referred to GUM, GP, A&E or 999 Decreasing demand on core NHS services

  6. End points

  7. Everyone benefits Patient NHS Fast answer from anywhere Allows non-urgent patients to treat themselves Range of options for onward care Frees up valuable resource Reduces total cost to NHS Gives best care for the medical problem Allows NHS advice to prevail over ‘chat room’ Uses technology that they can relate to

  8. Works on any platform Console and technology embedded applications Mobile applications Kiosks and self-serve

  9. Topics covered Inflammation STIs PMS Coital pain Menopause Rectal problems Genital injury Sexual assault Urinary problems Genital itching Dryness Foreign body Rash Discharge Priaprism Sexual dysfunction Thrush Irritation Vaginal bleeding Intercourse problems Hernia Pregnancy Puberty Swelling Piercing issues Sexual abuse Menstrual problems Lumps and growths

  10. Sexual health checker usage per month 45k Female Sexual Health 20k Male Sexual Health 11k Contraception problems

  11. Symptom checker use 98% who find the tool use it 6 mins Average user spends over

  12. Sharing our knowledge “ Make symptom checkers available wherever people are looking for health advice and information ”

  13. NHS Direct as part of your website Home Your website Home Patient Information About Us Contact Function 1 Function 1 Function 1 Function 1

  14. Benefits of being a partner Functionality will increase user perception of your site Added feature on your website drives traffic – both new and repeat users Association with well respected NHS Direct brand Helps you deliver wellbeing to your users

  15. Three formats to choose from NHS Direct format – exactly as on nhsdirect.nhs.uk NHS Direct format but in plain or your own corporate colours Completely integrated in to your website style Ideal if you: Are an NHS Trust Have an NHS style website Have limited resource for customising Ideal if you: Have a strong corporate colour scheme Want to keep consistency in your website Ideal if you: Have a unique website Have web programming resource available

  16. Partnership data We can share valuable anonymous data on what your users are doing: Number of visits through your website, by symptom checker Number of patients directed to each outcome

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