Business Psychology Associates. In Partnership With Idaho Department of Health and Welfare Substance Use Disorder (SUD) Bureau Case Management Training Dean Allen, M. Ed. LCPC, LSW, QSUDP Clinical Regional Field Staff. Learning Objectives. Define Case Management (CM)
Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.
Idaho Department of Health and Welfare
Substance Use Disorder (SUD) Bureau
Dean Allen, M. Ed.
LCPC, LSW, QSUDP
Clinical Regional Field Staff
Define Case Management (CM)
Understand the Purpose of CM Services
Identify CM Qualifications
Introduce Models of Case Management
Explore the Role of CM
Identify Values and Objectives
Define Components of CM
Review CM Documentation
Introduce CM Code of Ethics
Define Purpose CM Supervision
Case management is a collaborative process that assesses, plans, links, coordinates, monitors, and advocates for options and services required to meet the client's health and human service needs. Serves as the client’s partner, NOT as the client’s:
Keep the client engaged in treatment
Improve client outcomes
Facilitate access to needed services
Maintain the least restrictive level of care required for successful client outcomes
(must not duplicate any other state funded services, such as Medicaid)
Basic and Intensive (Recovery Support Services):
Clinical Case Management (SUD Treatment Services)
I. Basic (Brokerage/Generalist)
Each group will receive poster paper and markers.
Brainstorm all of the talents each of you possess
Non-work related skills, experience, gifts or assets
Think creatively and collaboratively
Examples: collectively we speak three languages , can make a great seven course meal
You can list individual’s skills or what you could accomplish using all of your skills together (i.e. renovate and redecorate a house
Not everyone in the group has to have the skill in order for it to go on the resume.
Please document your group’s resume on poster paper;
Be prepared to share your resume with the whole group.
create an environment of trust and mutual
Reflective listening (paraphrasing)
Case managers personal views and “isms”
Times and date of service
Service needs identified in the current
assessment, including the GAIN
Assessment of the client and client’s family strengths and needs
The plan was developed, to the extent possible, collaboratively with client, family members, and other support and service systems
Verify services are being received
Assure client adherence to the Plan
Assess client’s satisfaction
Celebrate completed goals
Recognize client effort/growth
Reassess appropriateness of services
Update and Revise Service Plan (at least every 90 days)
and needs to all team members
and additional contacts made for clients well being
RSS evaluation form/voucher request form
Forms can be found at: http://www.healthandwelfare.idaho.gov/Medical/SubstanceUseDisorders/RecoverySupportServices/tabid/381/Default.aspx
Other forms can be accessed via BPA website or given to you.
(Client or representative must be present)
NAADAC - The Association for Addiction Professionals, Code of Ethics (August 18, 2008)
Thank you for your participation in today's training!