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DR – BLUE CONSULTANCY

DR – BLUE CONSULTANCY. Knowledge Based Asset Management for WaveRiders Banu Unal Doganay Toren Ethan Lin Lavinia Yang Roy Du Umar Mohammad. D. R. B. L. U. E. Table of Contents. Our Mission Tasks we need to achieve Using KBAM as the foundation

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DR – BLUE CONSULTANCY

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  1. DR – BLUE CONSULTANCY Knowledge Based Asset Management for WaveRiders • BanuUnalDoganayToren • Ethan Lin Lavinia Yang • Roy Du Umar Mohammad D R B L U E

  2. Table of Contents • Our Mission • Tasks we need to achieve • Using KBAM as the foundation • IT support and Internal approach for KBAM • Summary • Q&A

  3. Mission of WaveRiders • Cost Reduction • Market Expansion • Inventory Reduction • Creating Sustainable Business

  4. What should we do? • Asset Utilization to support policy and strategy • Optimisation of Material Inventories • Optimising consumption of utilities • Reducing and recycling waste • Reducing adverse impact of products and services • Managing Maintenance and utilization of assets to improve total asset life cycle performance • Measuring and Managing adverse effects of the organization’s assets on the community and employees (health and safety) (BQF. 2002: 72-73)

  5. What is the Solution? Knowledge Management EFQM Standard Mission of WaveRiders Knowledge-Based Asset Management ? Asset Management

  6. Why KBAM? • Maximum Utilization of Infrastructure • Gain & Retain Market Share • Attract more Ethical Investment • Cost Reduction • Improve Productivity • Enhance Employees’ Knowledge • Achieve Sustainable Business

  7. How can we start? Ref.: http://www/2.warwick.ac.uk/fac/sci/wmg/ftmsc/content_store/kbam/sessions/asset_management/facilitiesmanagement

  8. Asset Management Process • 1. Identifying Business / EFQM Requirements • 2. Developing Policy and Strategy • 3. Alignment • 4. Developing and Integrating Business Support • 5. Implementation of support infrastructure and Capability • 6. Maintaining and operating support infrastructure EuroFM Research Monograph (2008) Facilities Management Processes. EuroFM Publication.

  9. Facility Management 1. EFQM 4c • 2. Optimizing the resource utilization, • System thinking • 3. Understanding the resources cost, space optimization, business continuity • 4. Outsourcing of waste disposal and canteen and cleaning services, Resource planning system, knowledge management system • 5. Training and monitoring of people using facilities 6. Monitoring the facilities

  10. Environmental Management • 1. EFQM 4c • 2. Green organization 3. Establishing green culture • 4. Knowledge Management , ISO 14001, Environment review, Waste management, Environment management & Life cycle assessment (ISO14040:2006) • 5. Monitoring facilities and operations, Advising customers, and Convincing suppliers & contractors • 6. Control ,Improve, Research & Help; Contributing to common effort

  11. Knowledge Management • 1. Identifying Business / EFQM Requirements • 2. Building well functioned KM system • 3. Improving communication, cooperation and information integration • 4. Implementing KM software • 5. Monitoring the people and conducting training program • 6. Controlling and Monitoring

  12. KM Solution Software • Cataloging / Categorization • Workflow Management • Customer Service Integration • Self-Learning • Multi-Language • Data Management

  13. How to achieve • Leader • KBAM TEAM • Representatives from respective departments • KBAM TEAM • Representatives from respective departments • Organising daily meeting & weekly sharing • Software implementation (incl. Training & Teaching) • Creating knowledge sharing mental model • Creating platforms & environment for knowledge sharing

  14. Strategic Plan

  15. Cost and Return • Total Cost for KBAM = £30,000* • W.R. Training Program • KM Software (Cognizant) • Maintenance • Training program • License • W.R. Net Profit (2009): £330,000 • Estimated Return: within 7 months

  16. Summary • Implementation Schedule 25 working days • Return on Investment within 7mths • Green Company • Creative & Innovative Work Force • Sustainable Business • Life Long Benefits

  17. Thank you for your kind attention!

  18. References • Diagram of Facilities Management http://www2.warwick.ac.uk/fac/sci/wmg/ftmsc/content_store/kbam/sessions/asset_management/facilitiesmanagement/ • BQF. (2002). The Model in Practice 2: Using the EFQM Excellence Model to Deliver Continuous Improvement, • EuroFM Research Monograph (2008) Facilities Management Processes. EuroFM Publication • Welford, Richard, Gouldson, Andrew (1993) Environmental Management and Business Strategy. London, Pitman Publishing. pp 12-13 • Whitelaw, L. (1997) ISO 14001 Environmental Systems Handbook. Oxford, Butterworth - Heinemann Ltd. pp 10 • Wever, G. (1996) Strategic Environmental Management-Using TQEM and ISO 14000 for Competitive Advantage. NY,USA, John Wiley&Sonsie

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