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Leading the Way Programs, Ideas and Communities to Consider Presented by Brian Lake and Neil McDevitt 2011 enABLED in Emergencies Conference March 3, 2011. Best Practices vs. Good Ideas. What is a Best Practice? Who defines what a best practice looks like?

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Leading the Way

Programs, Ideas and Communities to Consider

Presented by Brian Lake and Neil McDevitt

2011 enABLED in Emergencies Conference

March 3, 2011


Best practices vs good ideas
Best Practices vs. Good Ideas

  • What is a Best Practice?

    • Who defines what a best practice looks like?

  • Disasters are local, best practices are as well

    • The challenges, resources and needs in Fort Myers, Florida are very different than in Waterloo, Iowa

  • Let’s talk about some Good Ideas

    • You decide if something might work in your community


Mississippi interfaith disaster recovery task force
Mississippi Interfaith Disaster Recovery Task Force

  • Located in Biloxi, MS

    • Founded in 2006 following Hurricane Katrina

  • Original mission was to provide spiritual and emotional care to citizens of Gulf Coast following Katrina

  • Has transitioned from an organization that views mitigation as part of the recovery process to mitigation as part of the preparedness process


Mississippi interfaith disaster recovery task force1
Mississippi Interfaith Disaster Recovery Task Force

  • Responsible for bringing together a diverse group of faith-based organizations in the MS Gulf Coast

    • Is the point organization between FB groups and local emergency managers and first responders

    • Sits in EOC during disasters

    • Disaster Coordinators in every congregation

  • Dr. Alice Graham, Executive Director

    • agraham@msidtf.org

    • www.msidtf.org


Blackhawk county iowa 911 texting
Blackhawk County, Iowa – 911 Texting

  • First 911 call center in the country to allow texting

  • Realized that many Deaf consumers no longer used or had TTY which was the only way to communicate with 911 center

  • Perfect Storm of Advancements in Accessibility

    • New IP-based 911 system

    • Dedicated champions of providing accessibility for all

    • Partnerships with technology providers, cell carries and public sector


Blackhawk county iowa 911 texting1
Blackhawk County, Iowa – 911 Texting

  • Huge implications for the Deaf/Hard of Hearing community as well as victims of domestic violence

  • Sarasota, Florida is evaluating the capability as they have moved to IP-based system as well

  • Judy Flores, Blackhawk County PSAP Director

    • JFLORES@CO.BLACK-HAWK.IA.US

  • Tom Jennings, Chair, Blackhawk County 911 Commission

    • Jenningst@waterloopolice.com


Metro boston transit authority mbta
Metro Boston Transit Authority - MBTA

  • Found significant amount of human resources needed to evacuate passengers with disabilities

  • Evaluated plan and equipment and designed a system that enables all passengers to be evacuated

  • Purchased 512 Evacuation Chairs, 12 Mechanical Evacuation Carts w/ trailers that were specifically designed for MBTA environment – Trained w/ PWD


Metro boston transit authority mbta1
Metro Boston Transit Authority - MBTA

  • Gary Talbot, Assistant General Manager, MBTA

    • gtalbot@mbta.com


Accessible education a mindset and a goal
Accessible Education: A Mindset and a Goal

Just like it is important to include members of the functional needs community in the emergency planning process; it is essential to make sure that education and training for the emergency planning process is accessible to include people with functional needs.

  • Text equivalents for images- for people who are blind or who have low vision

  • Captions for audio (video, etc.)- for people who are deaf and hard of hearing

  • Keyboard vs. mouse functionality- for people with motor skill needs and vision needs

    http://terrorism.spcollege.edu/Training/trainingAccessibility.aspx


Example of meeting the needs
Example of Meeting the Needs

User driven video interface (current prototype in development)

  • Captions can also be used for second languages (subtitles in Spanish)

  • Second video could be a images, slide show (PPT) or animation (Flash)


Deaflink
DeafLink

  • The state of Texas uses DeafLink to provide emergency alerts for Deaf/HH, Spanish speaking consumers

  • Individuals to receive emergency information from the city, county or state through email, pagers (with text capability), cell phones with text or video capability, and PDAs (with email capability)

  • ASL, English Voice & Text, Spanish Voice & Text

  • Kay Chiodo, President, DeafLink

    • KayChiodo@deaflink.com


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