PBIS Automated System

1. PBIS Automated System Use of a Seamless Data system for behavioral Monitoring and Facility wide PBIS Team Decision Making

2. Instructors: Arizona Department of Juvenile Corrections • Michelle Cassavaugh: Bureau Administrator of Security Operations Mcassavaugh@azdjc.gov • Nancy Alonzo-Vaughn: PBIS Coordinator Nalonso-Vaughn@azdjc.gov • Raquel Bradley: PREA Compliance Manager/Inspector Rbradley@azdjc.gov

3. Raffle Tickets Thank you for participating in our session!

4. Presentation Objectives We will discuss/review: • History and development of the automated system • Hand Held Scanners • PBIS Automated System: Multiple functions • Data Driven Decisions: Multi Tiered System • Additional Data Systems utilized at ADJC • Challenges and Successes

5. The journey of ADJC and PBIS • September 2012 – Overview training for all staff (18 separate trainings scheduled) • April 2013 – Education Roll-Out • May 2013 – Employee Recognition Week • August 2013 – PBIS Leadership Team discusses commitment and future actions • August 2013 – 5 subcommittees formed to draft components for the PBMS (Positive Behavior Management System) • October 2013 – PBMS presented at the Executive Meeting and approval obtained to proceed • October 2013 – 5 additional subcommittees formed to plan for the FW Roll-Out

6. PBIS Roll out: Education Department Paper Tickets

7. Education Roll-out • The Education Department with the assistance of supporting staff and the PBIS Leadership team rolled out PBIS in the classrooms in April 2013.

8. Education Roll out Cont’d • Paper ticket system was difficult to manage. • Drain on resources/time • Easily manipulated • Counterfeit and stolen tickets used for on-going delinquent behaviors

9. Paper Mane Catch Tickets

10. Positive Behavioral Management system Facility wide PBIS Roll out

11. Working as a TEAM Steps to successfully implementing PBMS • Create a system that best fits our facility • Get feedback from Administration, Executive Team, Supervisors and Staff • Revise the PBMS • Get Approval • Train Staff • Teach youth • Check for fidelity • Make changes when applicable

12. Resource Guides

13. Staff Cards!

14. Mane Catch Tickets How are they earned?? • Any agency staff member leading or observing an activity may award a youth Mane Catch Tickets. • Tickets should only be awarded when the youth is actively involved, engaged, and displaying the PROUD Expectations.

16. Rule Violations • Verbal Correction is a notice to the youth in a firm assertive manner that his/her behavior is not appropriate and a directive as to what the staff specifically wants him/her to do is required. • Redirection: follows a verbal correction in most cases and is usually the last opportunity for a child to correct a Class A behavior, before staff initiated exclusion should occur.

17. Rule Violations Cont’d Sanction: • Unit MDT's may provide a sanction as a result of undesired behaviors, after the verbal correction and redirection has been exhausted.

18. Violation Categories: A, B and C

19. Sanction grid

20. Reinforcements: Overall Process

21. Automated Ticketing System User friendly Eliminates ineffective processes: Paper tickets Data tracking System Accessible to all employees: viewing data

22. Bar code Scanners PBIS Barcode

23. Scanners Scanners are available to all housing unit officers. Multiple scanners are also available for check out in different areas of the facility. The scanners track: • Youth physical location • Facility equipment inventory • Tracks staff entry and exit of facility • PBIS data- Mane Catch Tickets, Rule violations by location, time, youth, and staff completing the scan.

24. Scanning Mane Catch Tickets • User will scan themselves into the scanner • Click in the PBIS Selection on the scanner • Scan the juveniles wristband and select the PROUD behavior the youth is displaying • Every scan is equivalent to one ticket.

25. Scanners continued • The ability to add comments on the scanner is an option for staff. It is very similar to texting on a phone. • All data scanned is in real time (linked to the PBIS log and immediately uploaded.) • For fidelity reasons if any mistake entries are entered the staff making the entry should email the PBIS Coordinator to complete the deletion.

26. Manual Entry Mane Catch Tickets and Rule Violations

30. How to: Manual • A manual has been made available to all staff on how to operate the scanners. • Staff are able to use this manual if they have specific questions on any of the system’s tabs.

31. Data Driven Decisions: Multi Tiered System Universal Tier, Tier II Team and Vision Unit (TIP Program)

33. Data Systems: Existing data gathered by the team

34. Data systems • COMPSTAT • Incident reports • Rule violations • Mane Catch Tickets • Executive Dashboard • Monthly Reports • Staff/youth Surveys

41. Challenges and Successes Moving Forward: Working Smarter not harder

42. Manipulation of the System • Not scanning youth- Refusing to scan • Over scanning rule violations (entering manually)

43. Staff Buy in • Survey: April 2014-Misconceptions by staff • Administrators on all levels not fully engaged and not learning the multiple aspects of PBIS. • Lack of participation • Negative attitude regarding yet another “program” • It will go away • This doesn’t apply to me • I don’t have to do it their way • I wont be forced to do this

44. Communication: Leadership Teams • Behavior Interventions Team (BIT) is responsible for implementing Tier II/III Interventions. • There was a lack of communication between the BIT team and other decision makers (Administration, Executive level supervisors, housing unit Managers and the Leadership Team). • Youth referred were declined or accepted into services and supervisors were not informed of outcomes.

45. Non-PBIS Practices • Unit Managers conducted special activities without enforcing PBIS criteria. • Youth earning reinforcements (allowed to attend activities) with out purchasing the items. • MDTs not following through with sanctions. (Not assigning an appropriate consequences.) • Staff and MDTs labeling youth (old level system). Negative and Needs Improvement.

46. Action plan: Steps to Rectify the issues • Attending Executive Meetings and Bi-Weekly managers meetings to ensure continued communication • Weekly report of staff not scanning or over-scanning to the appropriate units and managers

47. Action plan: Steps to Rectify the issues Cont’d • PBIS Coordinator follows up and directly communicates with staff and supervisor of any discrepancies (one on one training is also offered) • Inspections/QA Audit • Youth an Staff PBIS Activities to encourage buy in • Enhancements to the Automated program

48. User friendly automated system Minimized workload by using scanners Every employee on the facility is able to utilize a scanner PBIS Coordinator: The PBIS Leadership Team was approved to open the position. The Coordinator oversees all PBIS practices, leads meetings and organizes activities. Grant: State Governor Offices

49. YOUTH IMPROVEMENTS

50. Youth Success Story Youth sent to county on adult charges. Youth assaulted a staff member during a use of force. The youth was returned to the facility on adult probation. PBIS member began a tier two intervention (CICO). Youth’s caseworker was informed of intervention. Youth has to meet criteria in order to receive a reinforcement. Youth is now the Facilities Photographer. Youth is the most improved student for the semester in his second period class.