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COMMAND TRAILER PRESENTATION by Ken Kirschmann Superintendent/Customer Service

COMMAND TRAILER PRESENTATION by Ken Kirschmann Superintendent/Customer Service. Before. Interior. Exterior. After. Exterior w/slide outs. Exterior. Functionality. Purpose

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COMMAND TRAILER PRESENTATION by Ken Kirschmann Superintendent/Customer Service

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  1. COMMAND TRAILER PRESENTATIONbyKen KirschmannSuperintendent/Customer Service

  2. Before Interior Exterior

  3. After Exterior w/slide outs Exterior

  4. Functionality • Purpose • To be utilized in conjunction with Incident Response as a Mobile Field Command Center during large scale incidents, resulting in either a significant customer outage, or investigatory actions which may span over several days • Can be used as an alternate Mobile Dispatch Center if the Dispatch Center needs to be evacuated

  5. Capabilities • The Command trailer can facilitate personnel from various departments needed to coordinate incident and outage relights, such as: • Customer Service • Customer Assistance • Construction • Dispatch (alternate dispatch center) • Engineering • Mapping • Technical Services • Meter Reading • Public Information Officer

  6. Trailer • Specifications • Custom 30’ triple axle, front & rear slide outs • Two separate work areas to facilitate multiple departments • Small kitchen/bathroom facilities • Self contained 12 kvw Onan diesel generator • Sub-floor storage • Multiple adjustable quartz flood lights

  7. Supporting Equipment • Two fixed laptop computers with wireless modems used to: • Access Citrix and SWG applications such as: • WMIS/Field Smart • Telogis (GPS) • C.S.S. (Customer Service System) • GroupWise • Mobile Dispatch/ Mobile Service • Telogis – GPS • Papervision • Internet

  8. - Supporting Equipment Continued • Multiple Network hookups for additional laptops • Printer/Fax/Copier • Used to print temporary maps and purge plan • Two 42” Flat Screen Televisions • Dish Network to monitor Local/National news • Display images from computers • Two way radios • Used to communicate with Dispatch or Field personnel • Dedicated Cell phones • Used to communicate with Emergency Operations Center, Dispatch or Field personnel

  9. Gas Outage Scenario • Examples of Incidents resulting in an large gas outage: • Line Breaks • Over/Under Pressure • Natural disasters • Undetermined Leak Migration • Sabotage • Explosions • Any other reason that would require a Gas Control Plan or Valve Isolation Plan which would curtail the supply of gas to a large number of customers

  10. Gas Outage Scenario • Once requested by Incident Command: • Command Trailer is delivered to staging site and set up • Appropriate manpower is dispatched to site • Supervisors • Technicians • Office personnel • After effected area is determined through Engineering: • Duty Engineer posts outage map online • Outage cards are printed and delivered to field • Outage cards distributed to Field personnel and all effected meters are turned off

  11. Gas Outage Scenario • Once Construction makes repairs and gases up system • Purge plan is implemented to ensure all air and debris is purged from system • Once purge is complete, relights begin • Critical facilities Public Utilities Regulation Policies Act (PURPA) customers are identified to ensure their gas is turned on first • Outage cards are distributed to Field employees and tracked to ensure all customer accounts are turned back on or secured • After all customer accounts have been reinstated or secured and tagged), usually after 3rd pass, the Command trailer is returned to Operations Center

  12. The End! Questions ???

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