Employee Food Safety Training

1. Employee Food Safety Training By: Vicente Izquierdo, Evelyn Torres, Ana Mendiola, Katherine Hernandez, Jaleah Barnes, Megan

2. Training Staff • As a manager, you need to make sure that your staff knows how to handle food safely. • You need to tell them about updates to foodservices regulations. • You need to identify the training needs in your operation as your first task. • A Training Need is a gap between what staff needs to know to perform their jobs and what they actually know. • For New Hires, the need might be apparent and for Experienced Staff, the need is not always as clear • There are several ways to identify your staff’s food safety needs like * Observing performance on the job * Testing food safety knowledge * Identify areas of weakness • Your staff needs general food safety knowledge, like properly washing their hands.

3. Critical Food Safety Knowledge • You need to teach your staff, from the first day about the importance of food safety and receive training in the critical areas listed:

4. Training delivery Method • On the job Training experienced workers teach the beginners • OJT is good for single person training or small groups but keep in mind the newbie will only be as good as the trainee trains • Classroom training should be packed with activities that require the staff to do something. They should also engage in learning activities that will create a learning environment and that encourages them to learn

5. Information Search • Some people are curious and like to fine things by themselves • So make small groups • Give them questions to answer in a set amount of time • Give them a job aid poster and employees guide • Bring groups together and see what they have learned

6. Role-play: • Prepare a script in advance that shows the right or wrong way to perform a skill. • Find two volunteers and have them act out the script. • Ask the rest of the group to decide what the role-players did right and wrong. Jigsaw design: • Put learners in small groups. • Assign a specific food safety tip to each group. • Have each group discuss it and decide how they will teach it to others.

7. Games • Easy to play, fun • Meets all time frames • Easy to bring to the training site and easy to change for the audience and content.

8. Training videos and DVDs • In the training world, there is a belief that learners remember the material in their training sessions in the following ways. • 10 percent of what they read • 20 percent of what they hear • 30 percent of what they see • 50 percent of what they see or hear

9. Technology-Based Training Many operations use technology-based training to teach food safety. • Technology is most appropriate in the following situations….. • Staff workers • Costly to bring staff to same place • Staff needs retraining to complete a topic • Staff has different levels of knowledge • Staff has different learning skills • Classroom training makes staff nervous • Staff learns at there own pace