1 / 8

Selecting IT

Selecting IT. 1. Premise: IT filters communication Changes Communication Processes Turn Taking Control of Access Cues Changes Social Structures Changes the Nature of Work. 2. SMCR Model. Are needs of the sender compatible with the attributes of the intended message?

finian
Download Presentation

Selecting IT

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Selecting IT 1. Premise: IT filters communication • Changes Communication Processes • Turn Taking • Control of Access • Cues • Changes Social Structures • Changes the Nature of Work InfoTech

  2. 2. SMCR Model • Are needs of the sender compatible with the attributes of the intended message? • Are the messages sent compatible with the channels used? • Are the sender’s needs compatible with the channels used? • Are the messages compatible with the receivers’ needs? • Are the channels utilized compatible with the receivers’ needs? InfoTech

  3. Examples of SMCR Model • Motivate-Terminology (s-m) • Persuade-Metaphor (s-m) • Educate - Teleconference (s-c) • Motivate - Newsletter (s-c) • Deceive - E-mail (s-c) • Web page - Gender (c-r) • Video-conference - Age (c-r) • Training-Occupation (c-r) InfoTech

  4. 3. Rich-Lean Model • Definition of Rich Media • Definition of Lean Media • When Each Media Should be Used InfoTech

  5. InfoTech

  6. InfoTech

  7. 4. Rules of Thumb • If the issues are complex, then use face-to-face channel • If the issues are more routine and noncomplex, then use an asynchronous channel • If you desire more reflective thought, then use written channel • If you want to express emotions, then use channels that allow instant feedback in a visual domain • If you want content instead of relationship issues to dominate decision making, then use computer mediated channels. InfoTech

  8. InfoTech

More Related