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Unit Level Planning Workshop

By Monica Y. Peters, Ph.D. Coordinator of Institutional Effectiveness/QEP Office of Quality Enhancement. Unit Level Planning Workshop. GOAL :. Clarify the purpose of unit planning Simplify the step by step process. Clarify the PURPOSE. SACS REQUIREMENTS:. Core Requirement 2.5 &

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Unit Level Planning Workshop

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  1. By Monica Y. Peters, Ph.D. Coordinator of Institutional Effectiveness/QEP Office of Quality Enhancement Unit Level Planning Workshop

  2. GOAL: • Clarify the purpose of unit planning • Simplify the step by step process

  3. Clarify the PURPOSE

  4. SACS REQUIREMENTS: Core Requirement 2.5 & Comprehensive Standard 3.3.1

  5. UNIT LEVEL PLANNING IS A MUST FOR SACS COMPLIANCE! • 2.5 (Core Requirement) The institution engages in ongoing, integrated, and institution wide based planning and evaluation processes that: • (1) incorporates a systematic review of institutional mission, goals, and outcomes; • (2) results in continuing improvement in institutional quality; and • (3) demonstrates the institution is effectively accomplishing its mission.

  6. UNIT LEVEL PLANNING IS A MUSTFOR SACS COMPLIANCE • SACS-3.3.1 The institution identifies expected outcomes for its educational programs (including student learning outcomes for educational program) and its administrative and educational support services; assesses whether it achieves these outcomes; and provides evidence of improvement based on analysis of those results. (Institutional Effectiveness)

  7. Relationship Among Planning/Evaluation Processes and SACS 2.5 and 3.3.1 Requirements/Standards Strategic Planning Institutional Goals and Objectives Unit-Level Planning Department-level Objectives, Strategies, and Expected Outcomes { Every 5 years } { Annual } ULP Results Strategic Planning Results

  8. SIMPLIFY the Unit Level Process

  9. Unit Plan Items • Purpose • Unit Objectives/Related Institutional Goal(s) and Objective(s) • Strategies • Expected Outcomes

  10. DEFINITION - PURPOSE The purpose statement should include a concise description of the unit’s general mission and core functions.

  11. HINTS - PURPOSE • How to write a departmental purpose statement? • Find job description of person responsible for Unit Level Plan. • Review essential functions and select the ones that are unique to your office. (These are the core functions for your office). • Using these core functionsdevelop your departmental purpose statement. (Purpose statement should include a variety of activities related to your job description.)

  12. Purpose Example: The mission of the Office of Quality Enhancement is to collect, analyze, and interpret data to help the college leadership determine whether Angelina College is fulfilling its mission and strategic goals. The office is responsible for a variety of activities including: implementation of the Quality Enhancement Plan, implementation and analysis of student satisfaction and faculty surveys, annual institutional effectiveness report, completion of all external surveys.

  13. RELATED INSTITUTIONAL GOALS AND OBJECTIVES • Goals: Question: How can my unit address the institution’s goals and objectives? Think in broad terms when selecting Institutional Goals. Objectives: Remember for every Institutional Objective you must include the appropriate Institutional Goal.

  14. DEFINITION - OBJECTIVES Administrative DepartmentalObjectives should be based on job description, core functions, and purpose statement. • Objective statements are specific methods to improve departmentalperformance. • Each unit must establish between three and eightobjectives. • Additionally, the objectives should be measurable.

  15. HINTS - OBJECTIVES The most useful objectives are those that are time specific and that are stated in more quantitative, results-oriented terms. Job descriptions WILLprovide some assistance or help when developing objective statements. Objectives MIGHT be the same from year to year.

  16. OBJECTIVESFYI Instructional departments should include objectives related to the following program review areas: 1. Student Enrollment 2. Faculty Performance 3. Student Performance

  17. OBJECTIVESVerbs • Improve • Increase • Enhance • Decrease • Achieve • HINT: Some verbs are easier to measure than other verbs. Notice that the above verbs indicate movement – up or down.

  18. OBJECTIVE EXAMPLE: Office of the Coordinator of Institutional Effectiveness/QEP PURPOSE: The office is also responsible for facilitating program review,unit-level planning, learning outcomes assessment, and strategic planning. OBJECTIVE:Improveeffectiveness of unit-level planning process and planning/budgeting process.

  19. DEFINITION - STRATEGIES • Each objective should have three or morestrategies. • Strategies should include the specific activitiesthat will lead to the accomplishmentof the objective. (Need to use an action verb)

  20. STRATEGIES Verbs (Action) • Create • Analyze • Investigate • Survey • Establish • Attend • Conduct • Implement • Develop • Provide Hints: Use a verb that indicates you are doing something – ACTION!You should be able to answer a strategy statement with ‘yes’ or ‘no’ at the end of the planning period.

  21. STRATEGIES • OBJECTIVE-Improveeffectiveness of unit-level planning process and planning/budgeting process. • STRATEGY –Conductongoing training for division directors and program directors on the unit-level planning process.

  22. STRATEGIES • OBJECTIVE -Improveoperations of the Bookstore. • STRATEGY-ReduceBookstore lines by emphasizing online ordering and implementation of Follett’s Book Now Program.

  23. STRATEGIES • OBJECTIVE -Improvequality and effectiveness of the Testing Center. • STRATEGY –Evaluatecurrent testing schedule and make changes as needed to better serve the faculty and student.

  24. DEFINITION - EXPECTED OUTCOMES • Outcomes should be tiedto the objective and must include some type of measurement. • Hint: Outcomes MIGHT use the same verbs as used in the objectives.

  25. EXPECTED OUTCOMES Objective (Increase, decrease) + Type of measurement (available by Fall 2009) = Expected Outcome

  26. MEASUREMENTS - EXPECTED OUTCOMES EXAMPLES: • by September 1, 2009 • increase/decrease by 2% • 90%of students • available Fall 2009 • two or more • at least ten • increase student satisfaction by 10%

  27. EXPECTED OUTCOMES • OBJECTIVE -Improveeffectiveness of unit-level planning processand planning/budgeting process. • STRATEGY - Conductongoing training for division directors and program directors on the unit-level planning process. • EXPECTED OUTCOME – 90% of units will have their plans completed by the September 30, 2009.

  28. EXPECTED OUTCOMES • OBJECTIVE -Improveoperations of the Bookstore. • STRATEGY-ReduceBookstore lines by emphasizing on-line ordering and implementation of Follett’s Book Now Program. • EXPECTED OUTCOME – Increaseuse of Book Now Program by15%.

  29. EXPECTED OUTCOMES • OBJECTIVE - Improvequality and effectiveness of the Testing Center. • STRATEGY – Evaluatecurrent testing schedule and make changes as needed to better serve the faculty and student. • EXPECTED OUTCOME– IncreaseStudent Satisfaction survey results by 10%.

  30. WEAVEonline – Fall 2009 • Coordinator of IE/QEP – WEAVEonline Administrator • September 2009 – Training on WEAVEonline • Use Unit Plan Templates to Enter Information • Access WEAVEonline and Assessment Tools from the AC Office of Quality Enhancement Website

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