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We’re All in This Together: Organization and Teamwork

We’re All in This Together: Organization and Teamwork. Effective Organization Structure. Divide responsibilities Distribute authority Coordinate and control work Promote accountability. Organization Chart. Formal organization Informal organization. Identifying Job Responsibilities.

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We’re All in This Together: Organization and Teamwork

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  1. We’re All in This Together: Organization and Teamwork Excellence in Business, 3e

  2. Effective Organization Structure • Divide responsibilities • Distribute authority • Coordinate and control work • Promote accountability Excellence in Business, 3e

  3. Organization Chart • Formal organization • Informal organization Excellence in Business, 3e

  4. Identifying Job Responsibilities • Work specialization • Advantages • Efficiency • Productivity • Disadvantages • Boredom • Alienation Excellence in Business, 3e

  5. Chain of Command • Responsibility • Accountability • Authority • Delegation Excellence in Business, 3e

  6. Simplified Line-and-Staff Structure • Chain of command • Line organization • Line-and-staff organization Excellence in Business, 3e

  7. Span of Management • Flat organizations • Tall organizations Excellence in Business, 3e

  8. Decision-Making Authority • Centralized • Top-level management • Decentralized • Lower-level management Excellence in Business, 3e

  9. Organizing the Workforce • Departmentalization • Function • Division • Network • Matrix • Hybrid Excellence in Business, 3e

  10. Functional Structures • Skills • Resource use • Expertise Excellence in Business, 3e

  11. Advantages Disadvantages • Departmental Barriers • Resource Allocation • Slow Response Time • Unified Direction • Ineffective Planning • Improved Coordination • Overspecialization • Better Communication Departmentalization by Function Excellence in Business, 3e

  12. Divisional Structures • Products • Processes • Geography • Customers Excellence in Business, 3e

  13. Advantages Disadvantages Flexibility Wasting Resources Better Service Poor Coordination Management Focus Divisional Competition Departmentalizationby Divisions Excellence in Business, 3e

  14. Departmentalization by Matrix • Advantages • Skills and expertise • Resource use • Disadvantages • Reporting issues • Authority issues • Interpersonal conflicts Excellence in Business, 3e

  15. Departmentalization by Network • Advantages • Lower costs • Increased flexibility • More competitiveness • Disadvantages • Lower control • Increased vulnerability • Less distinctiveness Excellence in Business, 3e

  16. Hybrid Structure • Functions • Divisions • Network • Matrix Excellence in Business, 3e

  17. Comparing Work Groups and Work Teams • Goals • Synergy • Responsibility • Skills Excellence in Business, 3e

  18. Workplace Teams • Problem-solving • Self-managed • Functional Excellence in Business, 3e

  19. Cross-Functional Teams • Task forces • Special-purpose • Committees Excellence in Business, 3e

  20. Virtual Teams Maximize diversity Employ technology Promote teamwork Excellence in Business, 3e

  21. Working In Teams Opportunities Challenges • Higher-quality decisions • Increased commitment • Lower stress levels • Less internal competition • Improved flexibility • Inefficiency • Groupthink • Diminished motivation • Structural disruption • Excessive workloads Excellence in Business, 3e

  22. Characteristics of Effective Teams Appropriate size and structure Clear sense of purpose Open honest communication Creative thinking Focused efforts Decision by consensus Excellence in Business, 3e

  23. Five Stages of Team Development • Forming • Storming • Norming • Performing • Adjourning Excellence in Business, 3e

  24. Level of Cohesiveness • Competition • Meeting attendance • Team interaction • Evaluation • Work quality • Goal Achievement Excellence in Business, 3e

  25. Emergence of Norms • Standards of conduct • Set limits • Identify values • Acceptable behavior • Clarify expectations • Facilitate survival Excellence in Business, 3e

  26. Team Conflict Competition for scarce resources Responsibility issues Poor communication Values, attitudes, and personalities Authority issues Goal incompatibility Excellence in Business, 3e

  27. Dealing With Conflict • Resolution • Avoidance • Confrontation • Diffusion • Prevention • Clear goals • Well-defined tasks • Open communication Excellence in Business, 3e

  28. Team Meetings • Clarify the purpose • Select participants • Clarify and focus on the agenda • Follow the rules • Promote participation • Close effectively Excellence in Business, 3e

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