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North Texas Future Fund Literacy Summit December 15, 2008 S ERVICE D ELIVERY

North Texas Future Fund Literacy Summit December 15, 2008 S ERVICE D ELIVERY S ERVICE D ELIVERY Question #1 What are the biggest challenges you face in increasing the delivery of services to address the literacy crisis in our region? Money/Funding Collaboration/Coordination (Providers)

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North Texas Future Fund Literacy Summit December 15, 2008 S ERVICE D ELIVERY

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  1. North Texas Future FundLiteracy SummitDecember 15, 2008SERVICE DELIVERY

  2. SERVICE DELIVERYQuestion #1 What are the biggest challenges you face in increasing the delivery of services to address the literacy crisis in our region?

  3. Money/Funding Collaboration/Coordination (Providers) ID & recruitment of learners Barriers to engaging in services (transportation, child care, time of day, fear, “stigma” ID scope & nature of need Resources (facilities, staff, instructors, workbooks) Lack of public awareness Company policies limiting time-off Finding volunteer tutors Capacity building for literacy providers RESPONSESTO#1

  4. SERVICE DELIVERYQuestion #2 What successful strategies are you aware of to increase service delivery in our region?

  5. Successful partnerships between key organizations Job placement after completing literacy training Placement of programs where learners work & live Use local media (electronic media) to advertise programs Take home translators as a bridge to conversation to then build to reading Identify special needs of participants that provide barriers to learning (learning disabilities) Flexible scheduling of literacy classes Provide incentives to learners to increase program retention Offer learning material in person’s first language LIFT, United Way programs, Gaylord Texan Program, volunteer matching. Events: Literacy Day at the Zoo, Half Price Books donation, local libraries, churches and schools. RESPONSESTO#2

  6. SERVICE DELIVERYQuestion #3 What strategies are you aware of that have failed to increase service delivery in our region?

  7. Lack of facilities Recruiting of participants (promotion, communication) Attendance/retention of participants Lack of accurate assessment (learning disabilities) Generic programs - “one size fits all” On-line; computer-based programs Self Study - “learn on your own” Ineffective volunteers (lack of qualified teachers) Lack of sharing resources and programs Use of English-only promotion materials RESPONSESTO#3

  8. SERVICE DELIVERYQuestion #4 What new ideas do you have to increase service delivery in our region?

  9. Workplace literacy programs Increase service financials to provide a cushion for programs Provide more short-term goals to help students feel successful Increase public awareness – must be multi-lingual New ways to reach learners (mobile delivery – ipods, cell phones, audio books, internet learning) Establish consistent literacy standards across region Reach out to younger and diverse volunteer base Incentives to learners – community discounts Establish Central Clearinghouse of literacy information Change the mindset of learners to get them to commit to learning RESPONSESTO#4

  10. SERVICE DELIVERYQuestion #5 What resources are needed to implement successful strategies to increase service delivery in our region?

  11. Develop “recipe” to replicate successful programs Resources to provide most current materials/curriculum Training locations Provide more transportation resources Communicate resources to employers Continuity among teachers/instructor Train the trainers program Increase public awareness Technology to connect people and programs Funding to support programs, capacity building, staff, tutors, research RESPONSESTO#5

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