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Marc Chartier Associate Director International Sales marc.chartier@algoria.fr +33 1 34 34 40 32 +33 6 84 21 91 77

Company profile & product description. Marc Chartier Associate Director International Sales marc.chartier@algoria.fr +33 1 34 34 40 32 +33 6 84 21 91 77. Jérôme Remars Sales Manager – France jerome.remars@algoria.fr +33 1 34 34 40 38 +33 6 13 06 54 98. Software Editor

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Marc Chartier Associate Director International Sales marc.chartier@algoria.fr +33 1 34 34 40 32 +33 6 84 21 91 77

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  1. Company profile & product description Marc ChartierAssociateDirectorInternational Sales marc.chartier@algoria.fr+33 1 34 34 40 32+33 6 84 21 91 77 Jérôme Remars Sales Manager – France jerome.remars@algoria.fr+33 1 34 34 40 38+33 6 13 06 54 98

  2. Software Editor • Inventor of TWS(Telephony Web Services) • Indirect / Channel sales only 2

  3. Partners : • PBX Vendors :- Aastra  OEM (TWS  TWP)- Cisco  ecosystem (TDP)- Mitel  ecosystem (MiSN) • Editor :- Microsoft 3

  4. W3C  XML Web Services Microsoft .NETcertification Aastra TWP OEMagreement Alcatel validation Siemens validation TWS Media Server, TWS Recorder, TWS Rules Multi-connection SIP Gateway TWS Stats Ericsson validation Algoria TWS Caller TWS Alerter TWS Phone TWS Toolkit 2002 2003 2004 2005 TWS OCS Gateway Presence in 30 European countries Cisco validation Ascotel validation 150.000 licenses Presence in 35 European countries TWS v3.1 : CTI, UC, audio/video conf, app sharing… CiscoTDP certification(Cisco ecosystem) Presence in 12 European countries Mitel MiSN certification 100.000 licenses TWS Recorder IP TWS Softphone TWS Visio Mitel validation 2006 2007 2008 2009… 4

  5. Today’s customers’ new needs • More cost-savings (Economic crisis) • Improved productivity • New users coming in New communication habits • Better control of their communication system • Smooth integration of telephony/communication features within their Corporate Information System • Reduce ecological impact  How can TWS help ?

  6. Unified applications : New services available for desktop users IP Telephony is becoming a “commodity” CTI is becoming a “regular” application New communication channels can be used 6

  7. Communication convergenceTWS v3.1 :Telephony Web Services v3.1 • - TWP presence mgt • Virtual meeting room :- multi-point chat - audio-conference - video-conference - application sharing Reactivity Cost savings Communication Tools / Integration • CTI (3rd party app pop up)- Calendar presence (MS Exchange, Notes)- Multi-directory connector- Toolkit (XML Web Services) • - Phone • - Chat • SMS- Mail- Video CTI Presence Management Enhances individual and team productivity

  8. TWS v3.1 : powerful architecture 1st «converged communications» application • 1 server  ALL services • CTI • Multimedia • Team collaboration • Unified Communications • Thin client – XML Web Services based • No workstation installation • OS “agnostic” : Windows, Mac, Linux, TSE, Citrix support • Easy integration within the Corporate Information System • Power : from 5 users to 8 000 users on one TWS server

  9. TWS v3.1Unmatched openness • IT standards • OS : Windows, Mac, Linux, TSE, Citrix • Microsoft : seamless integration with OCS/OC, Exchange, Active Directory • XML / Web Services (SOAP, HTTP GET, HTTP POST) • Multi-directories, multi-databases connectors :LDAP, ODBC, SQL, MS Exchange or Notes Domino contact folders (public and or private), MS Exchange or Notes Domino calendars • Telephony standards • Protocols : VTI-XML, CSTA, JTAPI, ATPC3, SIP, SIP over CSTA… •  Aastra (A5000, Ericsson, Ascotel…), Cisco, Alcatel, Siemens, Mitel, MOCS/OC • Sets : analogic, digital, IP, SIP, DECT, DECT IP, SIP WiFi 9

  10. Wireless phones DECT,DECT IP,or SIP WiFi Analogic phones Workstation SoftPhone IP or SIP phones PSTN PSTN Digital phones PBX / Call Servers Application ServersEnterprise Servers TWS Server TWS v3.1 : XML Web Services based Thin client architecture No development Web Services Technology : http:\\tws_srv\toolkit\tws_makecall(nb) http:\\tws_srv\toolkit\tws_transfercall(nb) http:\\tws_srv\toolkit\tws_record(conv_nb) No deployment No WS installation http:\\ tws_srv\TWS_makecall(nb) Preserves the existing infrastructure IT network remains the same (no need of QoS) Phone network remains the same No recoding for existing applications CSTA / JTAPI / VTI-XMLMiTAI / ATPC3 call 10

  11. TWS the success becomes international ! • 2002 : first TWS license sold in France • 2009 : over 150 000 licenses in more than 35 countries worldwide  mainly Europe, but also Africa, Asia, Australia, Mexico • Ranging from small 5 seat mono-site applications to large, mission critical multi-site solutions : up to 6 000 users up to 250 sites 11

  12. TWS v3.1 • Thank you 12

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