Missouri quality award update
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Missouri Quality Award Update. Board of Education Meeting September 10, 2009. MQA Overview. Missouri Quality Award MO version of National Malcolm Baldrige Program Recognizes organizations that excel in Quality Since 1992, 51 organizations recognized 5 in the education sector.

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Missouri Quality Award Update

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Missouri quality award update

Missouri Quality Award Update

Board of Education Meeting

September 10, 2009


Mqa overview

MQA Overview

  • Missouri Quality Award

    • MO version of National Malcolm Baldrige Program

    • Recognizes organizations that excel in Quality

  • Since 1992, 51 organizations recognized

    • 5 in the education sector


Mqa overview1

MQA Overview

MQA

Emphasis


Historical context

Historical Context

  • Our involvement with MQA started in 2004

  • Self Assessment – Fall 2006

  • 1st MQA application – May 2008

  • 2nd MQA application – May 2009

  • More MQA examiners in Park Hill

    • 2 in 2006

    • 5 in 2009


The mqa process

The MQA Process

May 1Park Hill submitted application for MQA

May - June MQA Examiners reviewed application

JulyExaminer team developed consensus results

August 5MQA Judges reviewed consensus results

AugustSite visits awarded to best applicants

Sept 27 - Oct 2Park Hill’s MQA site visit

Oct 20-21Judges’ final review

NovemberFeedback report received


Why are we doing this

Why are we doing this?

  • External, objective review of our district’s processes and results

  • Valuable insight into improving our overall performance

  • Tailored to our organization

  • Comprehensive feedback report detailing our strengths and opportunities for improvement

  • Highly recommended by previous applicants


Why are we doing this1

Why are we doing this?

Improvements that resulted from last year’s feedback:

  • Classified staff member goals aligned with CSIP, BSIP, FACES

  • Performance-to-budget reports for each unit

  • Workplace safety monitoring

  • Introduced Park Hill Quality Academy to enhance understanding of The MQA criteria for performance excellence

  • Inclusion of suppliers and partners on strategic planning teams

  • Further deployment of ADDIE

  • Further deployment of Continuous Improvement Classrooms


Previous mqa results

Previous MQA Results


After the feedback report is received

After the feedback report is received

  • Review of key themes

    • Strengths

    • Opportunities for Improvements

    • Results

  • Identification of key action plans

  • Consider 3rd application


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