Chapter Map Chapter 5: IT Infrastructures Productivity Decision Making Team Collaboration Business Partnerships & Alliances Global Reach Organizational Transformation
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Chapter 5: IT Infrastructures
Information technology infrastructure includes:hardwaresoftware andtelecommunications equipment that provide the technological foundation for the organization’sgoalsprocesses andstrategies.
An organization’s goals determines everything it does. For example, a goal of the Canadian military would be to keep military secrets confidential and secure.To support this goal, the military has a hierarchical organizational structure.
a) Client/server network (Client computers access hardware, software and/or information kept on a server computer.)
b) Internet (Global reach refers to the ability of a company to do business with any customer that accessible using the Internet.)
Enterprise Application Integration (EAI) productivity of employees: combines both business information and business processes so they appear as if they were one unified system.
Enterprise Application Integration Middleware productivity of employees:(EAI middleware) is prebuilt software used to translate and transfer information between systems. ActiveWorks is an EAI middleware package.
The IT infrastructure must include the productivity of employees:information architecture which gives the details on where and how information is stored on storage devices.
When a company uses global IT infrastructure components, it can support employees, suppliers, distributors or customers anywhere there is an Internet connection.