Capacity Development in Sustainable Water Management

1. Communication Capacity Development in Sustainable Water Management

2. Contents • Communication as the life blood of networks • Tips • Communication framework • Communication instruments and tools • Making the best of existing tools?

3. Communication as the life blood of networks • Triple C • Elements: Sender-Information-Receiver • Messages can be distorted • Mind your language (lingua franca) and signs • Saying what you mean and meaning what you say • Global village

4. Communication as the life blood of networks

5. Tips • Face-to-face communication remains important • Ensure clear and informative communication • Assess the optimal frequency of communication • Accept dissenting voices and foster a culture of giving and receiving • Consider gender and cultural aspects

6. Communication framework • Internal field: enhancing the relationship between its members, maximising their involvement in achieving the goals of the network and bringing them benefits through sharing knowledge, opportunities, and tools for sustainable water management • External field: expanding communication to the wider water community to address capacity-development needs, raise awareness, make visible the network, impact and share information, materials and experience

7. Communication instruments and tools • Visual identity • Website • Newsletter • Email • On-line based tools • Telephone/skype • Social networks

8. Communication instruments and tools: Benefits • Better network performance • Strengthened outreach • Enhanced local ownership

9. Making the best of existing tools • In pairs discuss what communication tools you are using • Write them down (indicate your network) • Discuss limitations and experiences (rank them) • What tools are you looking forward to pioneering • Report back in plenary

10. Thank you www.cap-net.org