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International Green Building Summit

International Green Building Summit. The Better Tomorrow Plan is Sodexo ’ s plan for a better future. 20 February 2012. OVERVIEW. Sodexo in Brief.

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International Green Building Summit

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  1. International Green Building Summit The Better Tomorrow Plan is Sodexo’s plan for a better future. 20 February 2012

  2. OVERVIEW Sodexo in Brief Sodexo, founded in 1966 in Marseilles, France, by Pierre Bellon, Chairman of the Board of Directors, is built on a philosophy that today unites the Group’s 391,000 employees throughout the world. 2 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW

  3. OVERVIEW FY2011 Financial Highlights EUR16 billion USD 22.2 billion* of revenues 391,000employees 22ndlargest employer worldwide 33,400sites 80countries 50 millionconsumerseveryday * Average rate for Fiscal 2011: 1 EUR = 1.3896 USD 3 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW

  4. OVERVIEW Our Mission It istwofold: • Improve the Quality of Daily Life of all who we serve • Contribute to the economic, social and environmental development of the communities, regions and countries in which we operate. 4 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW

  5. OVERVIEW • Our Quality of Life Services • . • Quality of Life services play an important role in the progress of individualsand the performance of organizations. 5 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW

  6. OVERVIEW Our Quality of Life Services Sodexo designs, manages and delivers an unrivaled arrayof Quality of Life service solutions through 3 activities: On-site Service Solutions Motivation Solutions Personal and Home Services Available in 8 client segments: That fall into 3 service categories: Divided into 4 main service categories: • Corporate • Defense • Justice • Remote Sites • Health Care • Seniors • Education • Sports & Leisure • Employee Benefits • Incentives and Recognition • Public Benefits • Childcare • Tutoring/lifelong learning • Concierge services • In-Home Senior Care 6 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW

  7. OVERVIEW Sodexo - ranked in various CSR Indicies The Group has been: • Named global leader in its sector for the fourth consecutive year in the Dow Jones Sustainability Index (DJSI) • Also listed in the DJSI World and DJSI STOXX indexes since 2005 • Ranked 2012 Sector Leader and 2012 Gold Class in the SAM Sustainability Yearbook 2012 • Covalence Index: the Group is ranked among the most ethical companies • Ethibel Excellence Index since July 2010 • ASPIEUROZONE Index (VIGEO) since 2004 • Business in the Community (BITC) Corporate Responsibility Index since 2007 • ECPI Ethical Index €uro since 2008 • Fédéris ISR Euro index sinceJune 2010 7 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW

  8. OVERVIEW Our Sustainability Road Map The BETTER TOMORROW PLAN launched in 2009is Sodexo’s plan for a better future • 3 priorities• 14 commitments• 1 journey forward covering • 80 countries• 33,400 sites• Engaging our 391,000 employees 8 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW

  9. OVERVIEW The Better Tomorrow Plan The fundamentals that serve as the cornerstone of a responsible company. Three priorities with 14 commitments to action: • Actively promote Nutrition, Health and Wellness • Commit to Local Communities • Protect the Environment In dialogue and joint actions with our stakeholders. 9 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW

  10. WE ARE Progress for our Employees In addition to our Group Fundamentals • Progress in the areas of: • Business Integrity • Human Rights • Employee Springboard • Diversity and Inclusion • Health and Safety 85% % of employees who rate Sodexo as a better employer than its competitors More than 20,000 managers from 60 countries have been trained through our Better Tomorrow Plan e-learning platform. 10 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW

  11. 3 Priorities WE DO 3 Priorites & 14 time based Commitments 70.5% 14 Commitments 14 Commitments & AWARENESS AND BEHAVIOUR ACTIONS ON ENERGY, WATER AND WASTE Subject Matter Expert Working Groups and Leaders are continuing to: • Raise awareness worldwide on the guidelines defined during Fiscal 2011. • Define numerical targets to accelerate the achievement of our commitments. 11 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW

  12. ACTIVELY PROMOTE NUTRITION, HEALTH AND WELLNESS Nutrition and HealthYear • Health and Wellness • Varied and Balanced Food Options • Reduced Sugar, Salt and Fats A focus on Nutrition and Health • Creating a Group dietician network involving our 3,000 plus dieticians. • Define the 10 universal GOLDEN RULES for Nutrition, Health and Wellness. 95.8% % of countries developing and promoting health and wellness solutions 12 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW

  13. COMMIT TO LOCAL COMMUNITIES Economic and social development of communities • Fight against Hunger & Malnutrition - STOP Hunger • Local Community Development • Fairly Traded Certified Products 42 Number of countries having implemented the STOP Hunger initiative Sodexo operates in 80 countries and 97% of our 391,000 employees worldwide are hired locally. Over 80% of our products are sourced locally. 13 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW

  14. PROTECT THE ENVIRONMENT Reducing the impact on the Environment • Sustainable Supplies • Energy and Emissions • Water & Effluents • Waste and Materials 70.5% % of sites implementing initial awareness & behaviour steps to reduce energy consumption AWARENESS AND BEHAVIOUR ACTIONS ON ENERGY, WATER AND WASTE SubjectMatter Expert Working Groups and Leaders are continuing to: • Raiseawarenessworldwide on the guidelines definedduringFY2011. • Definenumericaltargets to accelerate the achievement of ourcommitments. • Ongoingpartnershipwith the WWF. 14 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW

  15. WE ENGAGE Connected to many Stakeholders WE COMMIT TO ENGAGING WITH OUR STAKEHOLDERS > We listen to our stakeholders and maintain a dialog with them. > We influence practices at the sites where we operate and beyond. 63% Countries involved in leadingstakeholder forums 15 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW

  16. Measuring & reportingour performance Defined, implemented &consolidated a range of indicators in order to monitor & manage the achievement of our Plan. Progress indicators Impact indicators Our performance is reported annually in our CSR Progress Review available on line. 16 Sodexo Fiscal 2011 CORPORATE CITIZENSHIP PROGRESS REVIEW

  17. Its a big challenge only surpassed by our determination to succeed! 17

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  19. Our Quality of Daily Life servicesOn-site Service Solutions Our On-site Service Solutions are available in 8 client segments • from reception to the maintenance of scanners and laboratory equipment, • from foodservices to construction management, • from management of data centers to leisure cruises, • from housekeeping to rehabilitation services at correctional facilities …

  20. Our Quality of Daily Life servicesMotivation Solutions Our Motivation Solutionsfall into 3 service categories: Employee BenefitsTransport, gifts, meals, personal care, leisure activities, education… Incentives and Recognition Programs to motivate, retain and reward employees Public BenefitsCulture, assistance, training, employment…

  21. Our Quality of Daily Life servicesPersonal and Home Services Our Personal and Home Services are divided into 4 main service categories: Childcare Design and management of childcare centers on behalf of local authorities and companies Tutoring / lifelong learning In-home tutoring, training in languages, music and computers… Concierge services Dry cleaning, in-home services, travel or events organization… In-Home Senior Care Light housekeeping, transportation, meal preparation…

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