Journey to the Cloud: New Service Models

1. Journey to the Cloud: New Service Models Bethann Pepoli State and Local Government Chief Technology Officer © Copyright 2010 EMC Corporation. All rights reserved.

2. Introduction Basic Concepts Building the Cloud Next Steps Agenda • Introduction • IT Landscape • Top Priorities • Cloud Definition • Basic Concepts • Appeal of Cloud • Common Models • Deployment Approaches • Challenges and Issues • Building the Cloud • Stages • Benefits • Sample Methodology • Next Steps © Copyright 2010 EMC Corporation. All rights reserved.

3. State IT Landscape Today • Dealing with the state fiscal crisis – cut costs • Continued consolidation – IT infrastructure, services, and more • IT security and risk – game has changed • Living with the past – modernizing the legacy • IT workforce – retirement wave, skills, and recruiting • Impact from federal laws and cost allocation • Need for innovation and best practices

4. Top Priorities for State Government

5. What is Cloud? Essential Characteristics Definition • On-demand self service • Ubiquitous network access • Location independent resource pooling • Rapid elasticity • Measured service Cloud is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources* that can be rapidly provisioned and released with minimal management effort or service provider interaction. Source: NIST, June 2009 * Configurable computing resources, such as networks, servers, storage, and applications.

6. Applications Web/App Servers Middleware Databases OS Environment Compute Resource Storage Networking Basic Concepts of Cloud Computing • You receive IT resources or services over the Internet • Utility based – you pay based on usage • Resources delivered by the Cloud can be easily scaled up and down • You don’t care how the resources/services are physically implemented within the Cloud • You don’t need to manage the underlying infrastructure

7. Increase Application Capacity

8. Increase Application Capacity . . . without friction or hassles

9. Release Capacity . . . without fear or regrets

10. The Appeal of Cloud for IT Application Demand $ Fixed Costs

11. The Appeal of Cloud for IT Application Demand $ Fixed Costs . . . is lower fixed costs with policy compliance

12. Migrate Workloads Quickly

13. Migrate Workloads Quickly . . . while preserving policy - federation

14. Common Models Common Models Definitions Examples Software as a Service (SaaS) Consumers subscribe to whole or parts of an application that is hosted on a platform managed by a service provider. Salesforce.com Hotmail Mozy Middleware Platform as a Service (PaaS) Consumers deploy their own applications on cloud infrastructure managed by the service Provider. Google App Engine Force.com OS Environment Compute Resource Infrastructure as a Service (laaS) Consumers subscribe to processing, networks, or storage services for use with operating systems and applications of their choice. Amazon EC2 (computing) EMC Atmos (storage) Networking INPUT expects SaaS to grow from approximately $170 million (4% of the $4.2 billion applications software portion of the state and local software market) in 2008 to approximately $635 million (11% of the $5.8 billion applications software market) in 2013 Source: Input

15. Approaches to Cloud Deployment • Private Cloud: Infrastructure is deployed and operated exclusively for an organization or enterprise • May be managed by the organization or by an independent 3rd party • May exist on-premise or off-premise at a hosting facility • Public Cloud: Infrastructure made available to general public or many industry groups/customers • Owned by the organization promoting & selling cloud services • Accessed via standard internet network protocols (i.e. web browser) • Hybrid Cloud: Composition of two or more clouds, private and/or public • Each cloud retains its unique entities • Clouds may be federated or bound together by technology enabling data and application portability Private Cloud Public Cloud Hybrid Cloud Source: NIST, June,2009

16. Cloud Challenges and Issues Q: Rate the challenges/issues as described to the cloud/on-demand model (1=not significant, 5=very significant) Source IDC Enterprise Panel, August 2008

17. Building the Private Cloud Trusted Control Reliable Secure Flexible Dynamic On-demand Efficient

18. Application choice Infrastructure choice CHOICE CONTROL Service delivery control Security control EFFICIENCY Resource efficiency Operational efficiency Cloud Benefits

28. Preparation Strategy Design Implementation Operations Understanding Continuous Improvement Discovery Analysis Detailed Design Pilot & Test Implement Transition Introductory Meetings Client Requirements Document - CRD Low Level Design Low Level Migration Plans Continuous Metric Reporting Virtualization Workshop Network, Server & Storage Configuration Templates Technical Discovery with TCO/ROI Key Application Migration Ongoing Orchestration and Collaboration Needs Analysis and Svc Proposal Test & Validation Plans Migration and Acceptance Certification Operations Mgmt Assessment Ongoing Design Migration Plan High Level Design Knowledge Transfer Gap Analysis Virtual Operations Transition Plan Process Documentation Transfer Business Case with Change Plan Staging and Validation Plan Phase 1: Project Scope & Strategy Phase 2: Project Plan & Benefits Validation Phase 3: Benefits Realization Phase 4: Benefits Optimization Milestones: Sample Methodology

29. Take the Next Step to the Cloud • Access your current state • Identify opportunities • Develop the road map • Conduct a proof of concept Vision and Strategy  Architecture and Design  Deployment and Execution

30. www.govtech.com/virtualroadmap

31. Thank You Bethann Pepoli pepoli_bethann@emc.com © Copyright 2010 EMC Corporation. All rights reserved.