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Innovative global approaches for building capability

Innovative global approaches for building capability. Changing Culture through a Safety Quality and Experience training Programme Hugh McCaughey Chief Executive South Eastern Health + Social Care Trust

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Innovative global approaches for building capability

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  1. Innovative global approaches for building capability Changing Culture through a Safety Quality and Experience training Programme Hugh McCaughey Chief Executive South Eastern Health + Social Care Trust 9th April 2014

  2. Berwick’s 1st + 3rd principles • .. Place the quality and safety of patient care above all other aims for the NHS. • ..Foster wholeheartedly the growth and development of all staff, including their ability and support to improve the processes within which they work Don Berwick, former President & CEO of the Institute for Healthcare Improvement How - SQE PROGRAMME

  3. SQE in SET Our Goal ...for every service: Assure the SAFETY Improve the QUALITY Test the EXPERIENCE

  4. SQE PROGRAMME PURPOSE • Build staff capacity and Skills • Build Commitment to QI + SQE • Help drive continuous improvement • support SQE projects + test them in practice • Build SQE Culture

  5. What does SQE Programme comprise? QI Skills building programme Multiprofessional in nature Includes Social Care+ Health IHI Open School modules Specialist Inputs/lectures Safety Project Mentoring

  6. SQE Projects

  7. Post Partum Haemorrhage

  8. SQE Is it working? • Save Lives …Acute Kidney Failure … Tracheostomy Project • Improve Outcomes…Reduced Falls; …Reduced Post Partum Haemorrhage • Improved Experience…Learning Disability Day Care Hydration; Child protection conferences

  9. Successes Junior Doctor Clinical Audit of the Year 2012, Leicester

  10. Is it changing our Culture?

  11. “It took me back to who I was and the Doctor I wanted to be, at 18” Ciaran O’Gorman, Consultant Microbiologist & Infection Control Doctor, SET

  12. THANK YOUfor Listening

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