1 / 18

IDENTIFYING CUSTOMERS AND THEIR NEEDS

IDENTIFYING CUSTOMERS AND THEIR NEEDS. Rationale.

darice
Download Presentation

IDENTIFYING CUSTOMERS AND THEIR NEEDS

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. IDENTIFYING CUSTOMERS AND THEIR NEEDS

  2. Rationale Soil surveys are made by soil scientists for customers. There are many internal and external customers of soil surveys. They range from the local farmer to national organizations and governments. The needs of these customers must be considered as the soil survey is updated.

  3. Objectives • To emphasize the various customers and their needs • Illustrate that many governments rely on the soil survey • Understand the processes in place to identify soil survey customers and to meet their needs

  4. Who Do We Make Soil Survey’s For? Begin listing internal customers and how they use soil surveys (external customers will follow)

  5. Who Do We Make Soil Survey’s For? Begin listing external customers and how they use soil surveys

  6. Examples of Soil Survey Customers • Internal Customers (USDA and NCSS Partners) • External Customers (Government) • DHS • DoD • State Government • Local Government External Customers (other)

  7. State Legislation • Give examples of states that have written soil survey into their laws?

  8. State Legislation • Here are 3 examples: • Georgia • Iowa • Maryland

  9. GEORGIA

  10. IOWA IOWA STATE CODE 441.21  Actual, assessed and taxable value. f.  In counties or townships in which field work on a modern soil survey has been completed since January 1, 1949, the assessor shall place emphasis upon the results of the survey in spreading the valuation among individual parcels of such agricultural property.

  11. MARYLAND (22) "Growing season" means the period of consecutive frost-free days as stated in the current soil survey for each county published by the National Cooperative Soil Survey Program, 16 U.S.C. §590(a)—(f). 15.01.05.02 .02 Definitions. A. In this chapter, the following terms have the meanings indicated. B. Terms Defined. (1) "Best management practice" means a conservation or pollution control practice that manages soil loss due to farming practices or manages animal wastes or agricultural chemicals so as to minimize movement into the surface waters of the State. (2) "County Soil Survey" means a report developed by the United States Department of Agriculture, Natural Resource Conservation Service, for each county which identifies soil types. (3) "Critical condition" means a condition on land where there is or there may be a high potential for the movement of pollutants from nutrients, sediment, animal wastes, or agricultural chemicals into the waters of the State.

  12. Customers and Priorities NSSH 608.05- … Considerations for preparing the priority list are: • status of initial soil surveys and update soil surveys requiring extensive revision, • NRCS needs for carrying out technical assistance programs and projects, • cooperating agency needs for meeting their program and project needs, • requests for soil surveys by local people, • needs of federal partners on federal lands, • needs for information that aids in land use planning and decisions, • rapid land use changes in areas where critical soil problems are expected, • contributions of funds or staffing, • needs for tax evaluation, and • other factors of specific local importance.

  13. MLRA Technical Team • NSSH 608.05cThe MLRA Soil Survey Area Technical Team; made up of the MLRA Soil Survey Office staff, Soil Data Quality Specialists, Resource Soil Scientists, applicable NCSS partner soil scientists, and if needed, other discipline specialists; consolidate each state’s needs into a list for the MLRA Soil Survey Area.

  14. MLRA Technical Team • Good Geographic Distribution • Multi-Disciplinary • Address Dominant Issue’s • Strong Links To Management

  15. Future Needs • Carbon Sequestration • Water Storage • Energy • Historical trends • Others ?

  16. Using Customer Surveys To Determine User Needs • Example From Indiana • Example From Iowa

  17. Questions?

More Related