The New Granite Labs - Symantec’s Self Service Lab Cloud Real-World Experiences with a VMware Software-Defined Data Ce

1. The New Granite Labs -Symantec’s Self Service Lab Cloud Real-World Experiences with a VMware Software-Defined Data Center Jeremiah Cornelius Jason Puig VMware Alliances Partner Architect Symantec Manager, Cloud Services – Global Symantec Labs IL B07 April 17, 2013 3:45 to 4:45

2. Summary – Today’s Session • Symantec Granite Labs is a large scale implementation of a Software-Defined Data Center (SDDC) • Based on VMware and Symantec technologies • 145,000 VMs deployed, 20,000 under management today with 3,000 internal users • 15-month implementation • Have saved 280,000 Symantec staff hours • While delivering better quality to end-users, in less time • Are Symantec’s experiences applicable to your company? • Why did SDDC make sense? • What was implemented? • What were the results and lessons learned?

3. Agenda IT Drivers and the Software-Defined Data Center Cloud Based Labs: The ultimate challenge Why a Cloud Lab in an SDDC? Demo Metrics / Lessons Q&A

4. IT Pressures – a Constant Over the Decades Cost Agility “Are you getting the maximum efficiency out of your infrastructure?” “How quickly can IT respond to LOB requests?” Governance • Legislative Compliance • Risk Reduction – SLAs & Business Continuity • Security – Corp Assets & IP

5. Adoption Has Enabled Agility >90% 25% 60% Minutes/Seconds DAYS/HOURS WEEKS 2008 2012 FUTURE

6. Driven by Infrastructure Storage/Availability Management/Monitoring Servers Networking Security VDC Software-definedDatacenter Services 2008 2012 FUTURE Minutes/Seconds DAYS/HOURS WEEKS

7. Software-Defined Datacenter All infrastructure is virtualized and delivered as a service, and the control of this datacenter is entirely automated by software. Abstract. Pool. Automate.

8. Getting to The Software-Defined Data Center (SDDC) VMware vCloud Suite VMware vCloudAutomation Center VMware vCloud APIs MANAGEMENT CLOUD INFRASTRUCTURE EXTENSIBILITY VMware vCloud Networking & Security VMware vCenter Site Recovery Manager Software-Defined Networking & Security Software-Defined Storage & Availability VMware vCenterOperations Mngmnt. Suite VMware vCloud Connector VIRTUALIZATION VMware vFabric Application Director VMware vCenter Orchestrator Physical Infrastructure (Server, Storage, Network) VMware vCloud Director VMware vSphere

9. Symantec and the SDDC Security and Compliance Solutions Storage & Availability Solutions VMware vCloudAutomation Center VMware vCloud APIs MANAGEMENT CLOUD INFRASTRUCTURE EXTENSIBILITY “At the endpoint and beyond” Anti-virus and Malware Virtual Server Hardening (vSphere) Data Loss Prevention Threat Correlation Content Filtering Legal & Regulatory Compliance Managed Security • “Always on, always available” • Backup & Recovery • High Availability • Application Availability • Clustering • Archiving • Storage Management and Reporting • Dynamic Multi-pathing VMware vCloud Networking & Security VMware vCenter Site Recovery Manager Software-Defined Networking & Security Software-Defined Storage & Availability VMware vCenterOperations Mngmnt. Suite VMware vCloud Connector VIRTUALIZATION VMware vFabric Application Director VMware vCenter Orchestrator Physical Infrastructure (Server, Storage, Network) VMware vCloud Director VMware vSphere

10. The Virtualization Path – Continue the Journey • Cost Software-Defined Data Center • Agility • Governance Game Change Thru Self-Service Opex Saving Thru Automation Capex Savings Thru Consolidation Abstract. Pool. Automate. Empower. Business Production IT Production IT as a Service Presentation Identifier Goes Here

11. Cloud Based Labs: The ultimate challenge. • Legacy Labs

12. Cloud Based Labs: The ultimate challenge. • Legacy Labs • Lab Complexity • Dynamic Workloads • “Hands On” / Self Service Required • Scale • Security • Multiple GEOs • Virtual on Virtual • Hybrid Physical and Virtual Provisioning • Cost

13. Value to Symantec • Cost • Single shared pool of networking, storage, and compute resources. • Reduced administration • Reduced integration costs • Agility • Data Centers available in minutes instead of weeks or months. • Abstraction of hardware at all layers allows flexibility and reduced downtime. • Faster turn around when implementing new solutions • Reduce provisioning effort allowing employees to refocus their actual jobs - helping customers. • Removing the burden of managing labs from engineers and trainers. • Helps to break down barriers between departments and reduces silos • Governance • Secured within the Symantec Firewall / Private Enterprise Cloud • Complete oversight into the datacenter topologies allow for improved control.

14. What we Deployed • 7xxx Core Switching • UCS Blades • vCloud Suite • vCloud Director • vSphere • vCNS • vCenter Orchestrator • NetBackup • Endpoint Protection • IT Management Suite • Deployment Solution • Asset Management Suite • Service Desk • VCS / Application HA (In Progress) • FAS6240 • FAS6280

15. Demo

16. Demo – Video Placeholder

17. Metrics / Lessons Learned • Cost • Single shared pool of networking, storage, and compute resources. • Explosive adoption, over 3,100 employees have used the solution since launch. Average over 1,600 active users every month. • Over 145,000 virtual machines deployed since launch. • Over 20,000 virtual machines under management • Unified Library of over 600 Software Defined Data Centers (vApps) • Reduced administration • While fewer admins are needed, they need to be cross functional and understand the latest virtualization trends. • Choosing the right vendors who understand cloud is critical. • Reduced integration costs • Cloud integration is complex, use as many integrated solutions as you can which are proven to work together. Symantec is seeing the savings in the ability to leverage integrations across the cloud.

18. Metrics / Lessons Learned • Agility • Software Defined Data Centers available in minutes instead of weeks or months • Average Provisioning Time: 17 Minutes, completely changes the way employees work. • Abstraction of hardware at all layers allows flexibility and reduced downtime. • Multiple hardware transitions since inception, zero user impact. • Orchestration is a must • Faster turn around when implementing new solutions • Our entire cloud topology is actually stored in an SDDC vApp inside of the cloud, allowing for on the fly testing of new solutions even with the cloud itself. • Reduce provisioning effort allowing employees to refocus their actual jobs - helping customers. • Saved over 280,000 man weeks of effort • Removing the burden of managing labs from engineers and trainers. • Transitioned to Cloud Operations • Helps to break down barriers between departments and reduces silos • Over 600 shared labs covering most Symantec product lines currently available • Support Services, Training, and Engineering are finally able to share… everything.

19. Metrics / Lessons Learned • Governance • Secured within the Symantec Firewall / Private Enterprise Cloud • Complete oversight into the datacenter topologies allow for improved control. • Auditing of topologies to reduce human error. • Ensure proper security is in place prior to allowing deployment.

20. Future • Unparalleled Cloud Integration with Symantec Products • Incorporate enhancements to virtual networking (Nicera) • Reference Architectures Visit the VMware and Symantec booths at Vision Talk to us about how we can help your organization get to IT-as-a-Service, and a Software-Defined Data Center

21. Q&A

22. Thank You! Presentation Identifier Goes Here