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Technical Roundtable The Automated Data Center VMware Lab Manager

Agenda. 8:30 AMWelcome

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Technical Roundtable The Automated Data Center VMware Lab Manager

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    1. Technical Roundtable The Automated Data Center VMware Lab Manager

    2. Agenda 8:30 AM Welcome & Introductions Market Drivers for the Automated Data Center 9:05 AM Leveraging VMware Infrastructure for IT Advantage 9:30 AM Introducing Virtual Lab Automation -VMware Lab Manager Customer Case Studies -VMware Lab Manager Demo 10:30 AM 15 Minute Break 10:45 AM The Technical “Heart” of VMware Lab Manager: Leveraging Virtualization 11:20 AM Best Practices for Implementation & Delivery Service Options 11:45 AM Next Steps / Q & A / Evaluations & Raffle We’ll begin today’s session by providing some context for where virtual lab automation fits into the overall context of VMware’s offerings, and then move into some of the challenges that we are addressing with the solution. We’ll drill into some detail about the solution itself, and touch on some customer scenarios that will further illustrate the benefits.We’ll begin today’s session by providing some context for where virtual lab automation fits into the overall context of VMware’s offerings, and then move into some of the challenges that we are addressing with the solution. We’ll drill into some detail about the solution itself, and touch on some customer scenarios that will further illustrate the benefits.

    3. The Need for Business Agility The ability to rapidly respond to changing conditions while minimizing risk to the business. IT is under significant pressure to create, deliver and maintain flexible IT services that enable the business to turn on a dime in response to changing business conditions.   The CEO is interested reacting quickly to market conditions. The CFO and the compliance officer on the other hand must ensure that business goals are achieved in adherence with tightening budgets and in compliance with proliferating financial, industry or environmental regulations.  The challenge for IT, personified by the CIO, is not only to react but to anticipate changes in the business and make necessary adjustments in the services delivered.   Our term to capture these opposing objectives is business agility. Agility is where responsiveness and flexibility meet risk mitigation and strict compliance – precisely the ability to turn on a dime while maintaining an accurate record of what changed where and for what reason, all while ensuring that services are available 24/7. Build the business case around VMware. IT is under significant pressure to create, deliver and maintain flexible IT services that enable the business to turn on a dime in response to changing business conditions.   The CEO is interested reacting quickly to market conditions. The CFO and the compliance officer on the other hand must ensure that business goals are achieved in adherence with tightening budgets and in compliance with proliferating financial, industry or environmental regulations.  The challenge for IT, personified by the CIO, is not only to react but to anticipate changes in the business and make necessary adjustments in the services delivered.   Our term to capture these opposing objectives is business agility. Agility is where responsiveness and flexibility meet risk mitigation and strict compliance – precisely the ability to turn on a dime while maintaining an accurate record of what changed where and for what reason, all while ensuring that services are available 24/7. Build the business case around VMware.

    4. The Promise of Business Agility Speed of change Scalability Efficiency The promise of business agility is to create an enterprise IT architecture that enables IT to execute successfully on these conflicting objectives: enabling rapid change, scalability, and efficiency while maintaining strict controls and mitigating risk, all while remaining within budget and on schedule.   Existing technologies have proven inadequate to allow IT departments to rise to that challenge. Therefore datacenters require a new architecture and new tools that enable IT to execute successfully on the conflicting objectives of accelerating change, improving efficiency while maintaining strict controls and mitigating risk. It may be worth looking at how other industries have solved for this dilemma. Manufacturing industries have long ago solved this challenge by automating processes in a way that allows them to change the product very quickly while maintaining quality controls, efficiency and ensuring consistent predictable outcomes. In the next few years, IT departments will invest significantly in automation in the datacenter. A new set of products from VMware will give customers the extra edge they need to take advantage of their virtual datacenter infrastructure to achieve business agility. The promise of business agility is to create an enterprise IT architecture that enables IT to execute successfully on these conflicting objectives: enabling rapid change, scalability, and efficiency while maintaining strict controls and mitigating risk, all while remaining within budget and on schedule.   Existing technologies have proven inadequate to allow IT departments to rise to that challenge. Therefore datacenters require a new architecture and new tools that enable IT to execute successfully on the conflicting objectives of accelerating change, improving efficiency while maintaining strict controls and mitigating risk. It may be worth looking at how other industries have solved for this dilemma. Manufacturing industries have long ago solved this challenge by automating processes in a way that allows them to change the product very quickly while maintaining quality controls, efficiency and ensuring consistent predictable outcomes. In the next few years, IT departments will invest significantly in automation in the datacenter. A new set of products from VMware will give customers the extra edge they need to take advantage of their virtual datacenter infrastructure to achieve business agility.

    5. Virtualizing: From Sprawl to Real Time Infrastructure   This slide comes directly from Gartner’s Datacenter Conference (Nov 2007). Gartner is now describing virtual infrastructure as the core underpinning of the datacenter. As you can see from this slide, Gartner is saying that the first wave of impact of virtualization is to consolidate the datacenter. Of course we at VMware are familiar with this story because we are the company that has made it a reality.   But notice the second wave of impact that Gartner is charting here. The next stage of the datacenter beyond Consolidation is Automation. More precisely, it is policy-enabled automation of critical IT management processes such as provisioning or availability. Quoting from the Gartner conference transcript: “IT organizations are approaching server virtualization as a cost-saving measure, and it is saving cost. However, organizations that have a mature server virtualization deployment in place are leveraging virtualization for much more: faster deployments, reduced downtime, disaster recovery, variable usage accounting and usage chargeback, holistic capacity planning, and so on”   We should also mention that different analyst firms have different names for this vision of the automated, lights-out datacenter. Gartner calls it real time infrastructure. Forrester calls it Organic IT. The substance behind the different names is the same, and all of them have recognized the critical importance of virtualization to this vision. The one issue that we would take with this Gartner slide is the timeline. In their view, consolidation really only begins in 2008, when we know that we have been doing for a few years now.   This slide comes directly from Gartner’s Datacenter Conference (Nov 2007). Gartner is now describing virtual infrastructure as the core underpinning of the datacenter. As you can see from this slide, Gartner is saying that the first wave of impact of virtualization is to consolidate the datacenter. Of course we at VMware are familiar with this story because we are the company that has made it a reality.   But notice the second wave of impact that Gartner is charting here. The next stage of the datacenter beyond Consolidation is Automation. More precisely, it is policy-enabled automation of critical IT management processes such as provisioning or availability. Quoting from the Gartner conference transcript: “IT organizations are approaching server virtualization as a cost-saving measure, and it is saving cost. However, organizations that have a mature server virtualization deployment in place are leveraging virtualization for much more: faster deployments, reduced downtime, disaster recovery, variable usage accounting and usage chargeback, holistic capacity planning, and so on”   We should also mention that different analyst firms have different names for this vision of the automated, lights-out datacenter. Gartner calls it real time infrastructure. Forrester calls it Organic IT. The substance behind the different names is the same, and all of them have recognized the critical importance of virtualization to this vision. The one issue that we would take with this Gartner slide is the timeline. In their view, consolidation really only begins in 2008, when we know that we have been doing for a few years now.

    6. VMware Leads the Way into the Automated Datacenter As you can see analyst are saying it, customers are saying it, so it must be true. Management and automation is where our customers want us to go, and VMware has already started executing on the automated virtual datacenter vision. We have a history of leading the market, and we will continue that tradition. We were the fist company to bring a hypervisor to market back in 2001 and we started that wave of datacenter consolidation that has taken the world by a storm. Then in 2003 with the second generation of our technology, we unveiled the first virtual infrastructure capabilities on the market with VMotion. And while the so called competition is jostling to bring a first generation of hypervisors to market, we are onto capturing the next big opportunity that we have in the datacenter. Over 20,000 customers are already using VMware Infrastructure, and 46% of those customers are standardizing on VMware, meaning they have made a decision to deploy either all or most new workloads on a VMware infrastructure. Our customers are already giving us a lot of credit for improving IT management processes. IDC conducted a survey of 102 virtualization customers (primarily VMware customers) in late 2007, and more than ¾ of our customers believe that VI substantially improves or improves how IT departments manage and deliver services. These are the customers who have a critical mass of VI implementation and are ready to harness the power of virtualization to respond to the next set of challenges – use automation to increase responsiveness and mitigate risk. There is no doubt that the next big opportunity for us is in automating the virtualized datacenter and giving our customers the opportunity to achieve business agility. Customers can leverage savings to gain further business advantage - Take your winnings, and reinvest them As you can see analyst are saying it, customers are saying it, so it must be true. Management and automation is where our customers want us to go, and VMware has already started executing on the automated virtual datacenter vision. We have a history of leading the market, and we will continue that tradition. We were the fist company to bring a hypervisor to market back in 2001 and we started that wave of datacenter consolidation that has taken the world by a storm. Then in 2003 with the second generation of our technology, we unveiled the first virtual infrastructure capabilities on the market with VMotion. And while the so called competition is jostling to bring a first generation of hypervisors to market, we are onto capturing the next big opportunity that we have in the datacenter. Over 20,000 customers are already using VMware Infrastructure, and 46% of those customers are standardizing on VMware, meaning they have made a decision to deploy either all or most new workloads on a VMware infrastructure. Our customers are already giving us a lot of credit for improving IT management processes. IDC conducted a survey of 102 virtualization customers (primarily VMware customers) in late 2007, and more than ¾ of our customers believe that VI substantially improves or improves how IT departments manage and deliver services. These are the customers who have a critical mass of VI implementation and are ready to harness the power of virtualization to respond to the next set of challenges – use automation to increase responsiveness and mitigate risk. There is no doubt that the next big opportunity for us is in automating the virtualized datacenter and giving our customers the opportunity to achieve business agility. Customers can leverage savings to gain further business advantage - Take your winnings, and reinvest them

    7. Virtual Machines Enable Datacenter Automation VMware is not the first company to talk about automation in the datacenter. So one legitimate question we will be facing is why is VMware well positioned to take advantage of this opportunity? What is it about VMware and virtualization that will make this opportunity materialize? To understand that, we need to go back a little bit to basics. Some of the key properties of virtualization hold the key to understanding why virtualization is so well suited for automating critical IT processes in the datacenter. The key innovation that VI introduces is the new unit of management – the virtual machine. The VM is a standardized software container. There are two keywords here – 1) standardized, and 2) software. Let’s first talk about the software part of it. The fundamental change that virtualization introduces is turning physical capabilities into software files. And software files are a lot more malleable and manipulateable. That’s why they lend themselves to automation a lot more easily than physical assets. One way to understand the impact of turning hardware capabilities into software a comparison with the evolution of money. It used to be very physical – stashed or carried around in coins and then as paper. Later most of money was digitized - the cash money was turned into bytes, and once that happened, it dramatically increased the velocity of commerce – money can be moved around the world now with lightening speed – because it is virtual, it is information. By turning physical capabilities into software, into bits and bytes, VI has the potential for same dramatic impact on IT – it can speed it and optimize IT management processes. The second keyword is standardized. As all of you know VMs are hardware independent containers and they mask the complexity of the underlying hardware, and everything that is inside them – the operating system, and the application. This standardization creates an opportunity to apply consistent operations on the VM – doesn’t matter on what hardware it is running, and what applications are running inside it. VMs are the new unit of management in the virtualized datacenter, and because they are standardized software containers, IT management processes in the virtualized datacenter become content management. The challenge of content management is fairly well understood – it is about who creates, approves a document, where do you save it, who can read it and change it, how do you archive it. Now we are moving one step further – from an individual VM being the unit of management to defining an entire collection of VMs that jointly support and entire application stack. This is how we define an IT Service – it is the set of related VMs that support an entire application stack. We already support that notion in Lab Manager and Stage Manager, and we will soon support it in the rest of our products. So we are moving one level higher in the abstraction of resources – enabling customers to manage the environment at that higher level – define a set of VMs, and overlay policies, properties for that entire set. To that end, we have collaborated with other companies on a new standard for defining virtual IT services. That standard is called OVF – and it represents a set of metadata that describes and VM or a set of VMs, and it instructs any virtualization platform how to treat a VM. This is an important advancement in order to encourage ISVs to package their applications as virtual appliances. You can think of OVF as the standardized “bar code” label that any hypervisor or virtualization platform can read. VMware is not the first company to talk about automation in the datacenter. So one legitimate question we will be facing is why is VMware well positioned to take advantage of this opportunity? What is it about VMware and virtualization that will make this opportunity materialize? To understand that, we need to go back a little bit to basics. Some of the key properties of virtualization hold the key to understanding why virtualization is so well suited for automating critical IT processes in the datacenter. The key innovation that VI introduces is the new unit of management – the virtual machine. The VM is a standardized software container. There are two keywords here – 1) standardized, and 2) software. Let’s first talk about the software part of it. The fundamental change that virtualization introduces is turning physical capabilities into software files. And software files are a lot more malleable and manipulateable. That’s why they lend themselves to automation a lot more easily than physical assets. One way to understand the impact of turning hardware capabilities into software a comparison with the evolution of money. It used to be very physical – stashed or carried around in coins and then as paper. Later most of money was digitized - the cash money was turned into bytes, and once that happened, it dramatically increased the velocity of commerce – money can be moved around the world now with lightening speed – because it is virtual, it is information. By turning physical capabilities into software, into bits and bytes, VI has the potential for same dramatic impact on IT – it can speed it and optimize IT management processes. The second keyword is standardized. As all of you know VMs are hardware independent containers and they mask the complexity of the underlying hardware, and everything that is inside them – the operating system, and the application. This standardization creates an opportunity to apply consistent operations on the VM – doesn’t matter on what hardware it is running, and what applications are running inside it. VMs are the new unit of management in the virtualized datacenter, and because they are standardized software containers, IT management processes in the virtualized datacenter become content management. The challenge of content management is fairly well understood – it is about who creates, approves a document, where do you save it, who can read it and change it, how do you archive it. Now we are moving one step further – from an individual VM being the unit of management to defining an entire collection of VMs that jointly support and entire application stack. This is how we define an IT Service – it is the set of related VMs that support an entire application stack. We already support that notion in Lab Manager and Stage Manager, and we will soon support it in the rest of our products. So we are moving one level higher in the abstraction of resources – enabling customers to manage the environment at that higher level – define a set of VMs, and overlay policies, properties for that entire set. To that end, we have collaborated with other companies on a new standard for defining virtual IT services. That standard is called OVF – and it represents a set of metadata that describes and VM or a set of VMs, and it instructs any virtualization platform how to treat a VM. This is an important advancement in order to encourage ISVs to package their applications as virtual appliances. You can think of OVF as the standardized “bar code” label that any hypervisor or virtualization platform can read.

    8. The Virtual Infrastructure Stack Today When we say that automation is the next big thing for the virtualized datacenter, we have to bear in mind that we are not going to automate every single process from the beginning. We are starting with 2 key processes – IT Service Delivery and IT Service Continuity. You probably see that we are re-defining the 3rd layer of the layer cake a little bit. we have been talking to our customers about IT Service Continuity for a while now. IT Service Delivery is a new concept that we are introducing for the first time.   When we say that automation is the next big thing for the virtualized datacenter, we have to bear in mind that we are not going to automate every single process from the beginning. We are starting with 2 key processes – IT Service Delivery and IT Service Continuity. You probably see that we are re-defining the 3rd layer of the layer cake a little bit. we have been talking to our customers about IT Service Continuity for a while now. IT Service Delivery is a new concept that we are introducing for the first time.  

    9. Agenda Leveraging VMware Infrastructure for IT Advantage Lab Infrastructure and Its Challenges Introducing Virtual Lab Automation Customer Case Studies VMware Lab Manager Demo The Technical “Heart” of VMware Lab Manager: Leveraging Virtualization Filling Out the Solution Q & A Let’s drill into more about Lab Infrastructure and its challenges – and to do that we will use an example of an IT team that must support the application development and QA organization in a large financial services company.Let’s drill into more about Lab Infrastructure and its challenges – and to do that we will use an example of an IT team that must support the application development and QA organization in a large financial services company.

    10. Challenges in Efficient Delivery Linear approach - Lack of prioritization by business impact Prolonged provisioning times – Budget impact (soft dollar) Standards enforcements / Partial build issues / Vulnerabilities Defect resolution process / SW Change Control Process Ineffective use of departmental head count Not enough or too many resources to support diverse environments There a numerous challenges associated with managing the provisioning of these systems across application development teams and processes including: Some of the challenges in today’s efficient delivery, relate to these points. Impact budget from capital expenditure to opex. There a numerous challenges associated with managing the provisioning of these systems across application development teams and processes including: Some of the challenges in today’s efficient delivery, relate to these points. Impact budget from capital expenditure to opex.

    11. Substantial resource requirements in AD However, in order to develop, test and integrate that same system prior to production, substantial resources are required. In practical terms, that means that IT must provide every developer and tester with access to a fully provisioned “lab” system that not only mirrors the production environment but is delivered to the user in a known clean state, whenever they need it, wherever they are in the world. Present a many to one relationship. Many different requirements for sameHowever, in order to develop, test and integrate that same system prior to production, substantial resources are required. In practical terms, that means that IT must provide every developer and tester with access to a fully provisioned “lab” system that not only mirrors the production environment but is delivered to the user in a known clean state, whenever they need it, wherever they are in the world. Present a many to one relationship. Many different requirements for same

    12. Industry Success Rate Over 50% of IT projects are delivered over budget, 50% fail to meet objectives, and 30% are cancelled prior to completion. - Industry Analyst Better coverage, quality, and deliverables through increased efficiency

    13. Agenda Leveraging VMware Infrastructure for IT Advantage Lab Infrastructure and Its Challenges Introducing Virtual Lab Automation Customer Case Studies VMware Lab Manager Demo The Technical “Heart” of VMware Lab Manager: Leveraging Virtualization Filling Out the Solution Q & A Let’s drill into more about Lab Infrastructure and its challenges – and to do that we will use an example of an IT team that must support the application development and QA organization in a large financial services company.Let’s drill into more about Lab Infrastructure and its challenges – and to do that we will use an example of an IT team that must support the application development and QA organization in a large financial services company.

    14. VMware Lab Manager First, let’s review VMware Lab Manager’s architectureFirst, let’s review VMware Lab Manager’s architecture

    15. How VMware Lab Manager Works And how it works First, the user selects a multi-machine configuration from the library and clicks deploy. Note that the “atomic unit” for Lab Manager is a multi-machine configuration, that is all of the machines of a multi-tier systems, networked together and ready for use. Next, VMware Lab Manager determines the best host servers in the server pool, and deploys the machines in that configuration onto that server pool. Once the configuration is deployed, the user directly interacts with each machine as if sitting in from of the actual machine consoles – all from within the Lab Manager user interface. And how it works First, the user selects a multi-machine configuration from the library and clicks deploy. Note that the “atomic unit” for Lab Manager is a multi-machine configuration, that is all of the machines of a multi-tier systems, networked together and ready for use. Next, VMware Lab Manager determines the best host servers in the server pool, and deploys the machines in that configuration onto that server pool. Once the configuration is deployed, the user directly interacts with each machine as if sitting in from of the actual machine consoles – all from within the Lab Manager user interface.

    16. Agenda Leveraging VMware Infrastructure for IT Advantage Lab Infrastructure and Its Challenges Introducing Virtual Lab Automation Customer Case Studies VMware Lab Manager Demo The Technical “Heart” of VMware Lab Manager: Leveraging Virtualization Filling Out the Solution Q & A We’ll begin today’s session by providing some context for where virtual lab automation fits into the overall context of VMware’s offerings, and then move into some of the challenges that we are addressing with the solution. We’ll drill into some detail about the solution itself, and touch on some customer scenarios that will further illustrate the benefits.We’ll begin today’s session by providing some context for where virtual lab automation fits into the overall context of VMware’s offerings, and then move into some of the challenges that we are addressing with the solution. We’ll drill into some detail about the solution itself, and touch on some customer scenarios that will further illustrate the benefits.

    17. Lab Manager Delivers IT Value… Even though VMware Lab Manager is very beneficial to the lab systems users, it ultimately delivers significant value to IT. This customer exemplifies the value that VMware Lab Manager delivers to ITEven though VMware Lab Manager is very beneficial to the lab systems users, it ultimately delivers significant value to IT. This customer exemplifies the value that VMware Lab Manager delivers to IT

    18. Case Study: Juniper Networks Business challenges Increase product quality on first release Support diverse customer deployment environments Contain lab capital and IT support staff costs Technical challenges and environment Over 400 test machine configurations Over 14,000 test cases each test cycle Previously using VMware Workstation across teams Why VMware Lab Manager Centralize test lab assets and virtual machine images and share them across groups Seamless integration with existing dev/test systems Full automation of test environment provisioning Reduced software development cycle time by > 40% BIG IDEA – Juniper has an extremely large and growing test matrix, which it needs to execute thoroughly in order to release its SSLVPN products to market. With over 400 configurations to manage and 14,000 test cases that must be run with each release cycle, Juniper was unable to accomplish system setup and teardown fast enough to support the release schedule. Using Lab Manager, Juniper is able to fully automate its infrastructure provisioning, and has reduced QA cycle time by more than 40%. Note: This case study should be interesting to companies doing endpoint testing.BIG IDEA – Juniper has an extremely large and growing test matrix, which it needs to execute thoroughly in order to release its SSLVPN products to market. With over 400 configurations to manage and 14,000 test cases that must be run with each release cycle, Juniper was unable to accomplish system setup and teardown fast enough to support the release schedule. Using Lab Manager, Juniper is able to fully automate its infrastructure provisioning, and has reduced QA cycle time by more than 40%. Note: This case study should be interesting to companies doing endpoint testing.

    19. Case Study: Princeton Softech Business challenges Expand the number of supported platforms for its product Contain lab capital and IT support staff costs Technical challenges and environment Hundreds of test environment combinations Virtual machine sprawl – no efficient way to manage growing number of VMs needed to support test/dev IT bottlenecks delayed fulfillment of provisioning requests Why VMware Lab Manager Reduced time for provisioning test environments from weeks to seconds Deferred hundreds of thousands of dollars in hardware costs Maintained current IT headcount and delivered full IT support for test and development activities BIG IDEA – Princeton Softech was an existing VMware customer already utilizing virtualization software to support development and test efforts. However, managing the growing number of VMs was not scalable, and they were quickly mired in “VM sprawl”. VMware Lab Manager provided the capabilities required to automate the provisioning process, leveraging Princeton Softech’s existing investment and commitment to VMware Infrastructure. NOTE: refer to the Princeton Softech case study for more detailsBIG IDEA – Princeton Softech was an existing VMware customer already utilizing virtualization software to support development and test efforts. However, managing the growing number of VMs was not scalable, and they were quickly mired in “VM sprawl”. VMware Lab Manager provided the capabilities required to automate the provisioning process, leveraging Princeton Softech’s existing investment and commitment to VMware Infrastructure. NOTE: refer to the Princeton Softech case study for more details

    20. New! VMware Lab Manager ROI Calculator

    21. Agenda Leveraging VMware Infrastructure for IT Advantage Lab Infrastructure and Its Challenges Introducing Virtual Lab Automation Customer Case Studies VMware Lab Manager Demo The Technical “Heart” of VMware Lab Manager: Leveraging Virtualization Filling Out the Solution Q & A We’ll begin today’s session by providing some context for where virtual lab automation fits into the overall context of VMware’s offerings, and then move into some of the challenges that we are addressing with the solution. We’ll drill into some detail about the solution itself, and touch on some customer scenarios that will further illustrate the benefits.We’ll begin today’s session by providing some context for where virtual lab automation fits into the overall context of VMware’s offerings, and then move into some of the challenges that we are addressing with the solution. We’ll drill into some detail about the solution itself, and touch on some customer scenarios that will further illustrate the benefits.

    22. Key Enablement's VMware Lab Manager provides: Self-service provisioning of groups of machines Library access to configurations Concurrent deployments Preserved State capture for defects Collaboration through sharing machines and copies of machines Pooled resource advantage Works across sites and geographies The core capabilities of Lab Manager include: See listThe core capabilities of Lab Manager include: See list

    23. VMware Lab Manager Core Technologies Linked Clones Copy multiple machines on the order of seconds rather than hours Reduced storage requirements Fencing Allows simultaneous use of copies without changing their properties Saved State Never again wait for a VM to boot Capture bug state The core technologies that drive Lab Manager’s capabilities include: See listThe core technologies that drive Lab Manager’s capabilities include: See list

    26. Agenda Leveraging VMware Infrastructure for IT Advantage Lab Infrastructure and Its Challenges Introducing Virtual Lab Automation Customer Case Studies VMware Lab Manager Demo The Technical “Heart” of VMware Lab Manager: Leveraging Virtualization Filling Out the Solution Q & A We’ll begin today’s session by providing some context for where virtual lab automation fits into the overall context of VMware’s offerings, and then move into some of the challenges that we are addressing with the solution. We’ll drill into some detail about the solution itself, and touch on some customer scenarios that will further illustrate the benefits.We’ll begin today’s session by providing some context for where virtual lab automation fits into the overall context of VMware’s offerings, and then move into some of the challenges that we are addressing with the solution. We’ll drill into some detail about the solution itself, and touch on some customer scenarios that will further illustrate the benefits.

    27. VMware Lab Manager – Virtual Lab Automation System What exactly is VMware Lab Manager? BIG IDEA: VMware Lab Manager is a virtual lab automation system that delivers these benefits (on the previous slide) by automating the setup, capture, storage and sharing of multi-machine software configurations and making them available on demand to development and test teams through a self-service portal It enables teams of users, (who may be distributed globally) to access via browser, a shared library of complex, multi-machine configurations need for development and testing, which are deployed on a shared pool of virtualized servers resources (VMware infrastructure). What exactly is VMware Lab Manager? BIG IDEA: VMware Lab Manager is a virtual lab automation system that delivers these benefits (on the previous slide) by automating the setup, capture, storage and sharing of multi-machine software configurations and making them available on demand to development and test teams through a self-service portal It enables teams of users, (who may be distributed globally) to access via browser, a shared library of complex, multi-machine configurations need for development and testing, which are deployed on a shared pool of virtualized servers resources (VMware infrastructure).

    28. VMware Lab Manager Architecture

    29. Fencing Property 1: Isolation between fences VMs in fence A cannot directly communicate with VMs in fence B (including NETBIOS broadcasts) Property 2: Zero modification of VMs VMs resume from check pointed state directly We cannot modify anything inside the VMs, e.g. MAC address, IP address, security IDs, or machine name Property 3: Internal resources accessible VM inside a fence are able to access other resources on the same internal network Property 4: External resources accessible VMs inside a fence are able to access resources on the external network Property 5: Internal machine externally accessible An external IP address is assigned to the VM to be accessible from the external network, i.e., via RDP.

    30. Under the Covers

    31. Initial Setup with Templates

    32. Create New Configuration

    33. Deploy New Configuration (Unfenced)

    34. Capture to Library

    35. Checkout Configuration from Library

    36. Deploy Library Copy in Fenced Mode

    37. Store Bug State using “Capture to Library”

    38. Receive LiveLink

    39. Tree Over Time This is what manages over timeThis is what manages over time

    40. Agenda Leveraging VMware Infrastructure for IT Advantage Lab Infrastructure and Its Challenges Introducing Virtual Lab Automation Customer Case Studies VMware Lab Manager Demo The Technical “Heart” of VMware Lab Manager: Leveraging Virtualization Filling Out the Solution Q & A We’ll begin today’s session by providing some context for where virtual lab automation fits into the overall context of VMware’s offerings, and then move into some of the challenges that we are addressing with the solution. We’ll drill into some detail about the solution itself, and touch on some customer scenarios that will further illustrate the benefits.We’ll begin today’s session by providing some context for where virtual lab automation fits into the overall context of VMware’s offerings, and then move into some of the challenges that we are addressing with the solution. We’ll drill into some detail about the solution itself, and touch on some customer scenarios that will further illustrate the benefits.

    41. Filling Out the Solution User Accounts and Quotas Permissions, Sharing, and LiveLinks Resource Management: IP Addresses, Load Balancing Media Library SOAP API Further, we round out VMware Lab Manager capabilities with a number of things which we’ll cover briefly in the following slides. See listFurther, we round out VMware Lab Manager capabilities with a number of things which we’ll cover briefly in the following slides. See list

    42. SOAP API All VM, configuration, and library operations can be automated Allows quick integration with third-party SQA systems including those from IBM, Mercury, Segue and others Used for one-click test matrix execution and automated daily build smoke testing Command line wrapper also available (experimental)

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