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Business-Driven IT Management

Business-Driven IT Management. Oracle Enterprise Manager: Empowering IT to Drive Business Value. Integrated Application-to-Disk Management. Sandra Cheevers Oracle Enterprise Manager Product Management. Business Driven IT Management. Business Users & Customers. Business Transaction.

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Business-Driven IT Management

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  1. Business-DrivenIT Management Oracle Enterprise Manager:Empowering IT to Drive Business Value Integrated Application-to-Disk Management Sandra Cheevers Oracle Enterprise Manager Product Management

  2. Business Driven IT Management Business Users & Customers Business Transaction Business Transaction Business Driven Application Management Other Services… Web Portal Product Catalog Order Entry Service Shipping Service Billing Service Business Services & Activities Packaged Applications Custom Applications Third Party Applications Services Cloud Middleware Databases Oracle Support Virtual Environments Servers Storage Integrated System Management & Support Integrated Application-to-Disk (Cloud) Management

  3. Databases Point solutions only aggravate the problems rather than solve them Storage Current Application Management ParadigmFragmented, Complex, Ineffective Exchange, Legacy Non-Oracle Applications Java, .NET, Composite Custom Applications Siebel, PeopleSoft, EBS… Oracle Applications Application Software Database Management Systems Web Server, Portal Presentation Layer AS, ESB, SOA Middleware ApplicationComponents Mainframe Virtual Environments Servers InfrastructureComponents

  4. Databases Storage Oracle Solution Exchange, Legacy Non-Oracle Applications Java, .NET, Composite Custom Applications Siebel, PeopleSoft, EBS… Oracle Applications Application Software Database Management Systems Web Server, Portal Presentation Layer AS, ESB, SOA Middleware ApplicationComponents Mainframe Virtual Environments Servers InfrastructureComponents

  5. Oracle Enterprise ManagerHardware. Software. Complete. Event and Service Desk Connectors Services Cloud Integration Third Party Plug-ins Sun Ops Center Now Part of Oracle Enterprise Manager Product Family

  6. Integrated Application-to-Disk Management • Managing the complete Enterprise stack • Built-in manageability in every tier • Integrated manageability across the entire stack • Integrated Cloud management Grid Control Ops Center

  7. Comprehensive Management ofOracle Applications • Manage Oracle applications & technology from single console • EBS, Siebel, PeopleSoft, JDE, BRM • Optimize User Experience for Oracle Applications • E-Business Suite Accelerator • PeopleSoft Accelerator • Siebel Accelerator • JDE One Accelerator • Integrated Functional and Load Testing Automation

  8. Packaged Application Management • E-Business Suite • Cloning Automation • OA Integration • Application Change Management • Service Tests for Forms and OAF • Support R12, R11i • Siebel • Siebel Workflow Monitoring • HI Application Support • Transaction Diagnostics (SARM) • Log Analysis • Support for 7.7 and up • Auto. discovery • Configuration mgmt. • Service level mgmt • RUEI accelerators • Alerts/Notification • Monitoring • Centralized log management • Centralized domain administration • Out-of-box “Tribal knowledge” based policies • PeopleSoft • Domain topology view • Server manager integration • Management of multiple JDE deployments • Correlation with application and database server metrics • JDE One

  9. Integrated Fusion Middleware Management • Single solution for Fusion Middleware 11g management • Oracle WebLogic Server • Oracle SOA suite & Service Bus • Oracle Coherence • Oracle Identity Management Suite • Oracle Business Intelligence • Oracle WebCenter

  10. Fusion Middleware Management • WebLogic Server • JVM Diagnostics • Application Dependency and Performance • Business Transaction Mgmt • Provisioning Automation • Support Workbench • SOA Suite • Support for BPEL, OSB, ESB, WLI • SOA Composite, Component Engine, Service monitoring • Business Transaction Management • SOA Composite Provisioning • Auto. discovery • Configuration mgmt. • Service level mgmt • Real Time/Historical monitoring • Alerts/Notification • Comprehensive I&AM 11g Management • LDAP-based “service test” support • Support for OID, OVD, OIF, DIP • IDM Suite • Comprehensive BIEE Mgmt • Support for BI DAC Server • Out-of-box Dashboard Usage Reports • ETL Performance • Business Intelligence

  11. Oracle Enterprise Manager 11gRich Middleware Management • Comprehensive support for FMW • SOA 11g, WebCenter 11g, WebLogic 10.3.x, IAM 11g • SOA Management • Composite, Component, Engine, Servicemetrics • Enterprise Service Dashboards • Configuration management • SOA application deployment automation • SOA instance tracing across domains • WebLogic Server Management • Improved discovery • No admin server dependency for monitoring • Request monitoring and tracing • WLS configuration management and provisioning

  12. Comprehensive Oracle Database Mgmt • Best-in-class management for best-in-class Database • Complete support for all aspects of administration lifecycle • Built-in manageability – instrumented into the database for zero-overhead, seamless, automated management • Rich change management enabling business agility with superior testing • Intelligent fault diagnostic &repair

  13. Database Management • PERFORMANCE • Automatic Diagnostics • Automatic SQL Tuning • Real-time SQL Monitoring • Adaptive Monitoring • Active Reports • TASK AUTOMATION • Automated patching • Automated backups • Schema change detection and sync • Automated policy enforcement and compliance evaluation • Database cloning • Proactive alerts/notifications • Real-time & historical monitoring • Configuration Mgmt. • Group Mgmt. • Reporting • Compression Advisor • Segment Advisor • Memory Advisor • Undo Advisor • Support Workbench • Health Checker • INTELLIGENT ADVISORS • Automated migration to Oracle Grid • One-click RAC scale-out • HA Console • Data Recovery Advisor • Service-centric management • HA SYSTEMS

  14. Oracle Enterprise Manager 11gBest-in-Class Database management • Full support for Oracle Database 11g Release 2 new features • Compression Advisor • Real-time change detection for preventing unauthorized changes • Flexible server partitioning – instance caging • Active Reports for offline analysis • Global AWR for easier RAC diagnostics • ASH for tuning Standby databases • Exadata V2 Support • Storage Monitoring plug-in • Exadata-aware SQL Monitoring • I/O Resource Management

  15. Oracle Enterprise Manager Ops CenterDeep Hardware, Virtualization & OS Management • Unified life-cycle management for physical and virtual systems • Optimized for Sun Systems • SPARC & x86 servers • Solaris OS • Virtualization: Solaris Containers & Oracle VM Server for SPARC (LDOM) • Support for heterogeneous environments • Linux (OEL, Red Hat, SUSE) • Windows • Grid Control – Ops Center Management Connector

  16. Ops Center - Key Capabilities • DISCOVERY • Inventory • Bare-metal discovery • VM Auto discovery • Advanced permission model • Intelligent grouping • UPDATING • Solaris, Linux, Windows • Automatic patch download • Advanced dependency engine • Simulation and rollback • Solaris Live Upgrade • Virtualization • Management • Zones & LDoms • Life-cycle mgmt • Resource mgmt • Firmware • Solaris and Linux • Golden Images • LDom hypervisor • Provision IS in Zones/LDoms • PROVISIONING • Hardware and OS • Resource optimization • Reporting • Auditing • Historical monitoring • MONITORING

  17. Grid Control-Ops Center Integration • Integrating Grid Control and Ops Center • Bi-directional exchange of events and alerts • Integration Roadmap • In-context launch of alternate console • Unified software configuration and compliance reporting • Unified management tool for Oracle and Sun

  18. Integrated Application-to-Disk Management Application Performance Management LifecycleManagement User Experience Dynamic Resource Management Java, SOA, Transactions Patching Diagnostics, Tuning Provisioning Compliance Dashboards Functional/Load Testing Application Configuration Mgmt Real Application Testing Collection, Tracking, History Data Masking ApplicationQualityManagement Configuration Management

  19. Application Performance Management • Comprehensive Real User and Synthetic Tests • Oracle Application Accelerators • Business-IT correlation User Experience Management • End-to-End visibility • Business Context • Exception Management Business Transaction Management • Service Topology • Service Implementation drill-downs • Service Dependency analysis Business Service Management • Resource View • Cross-tier tracing • JVM Memory leak analysis • Automated SQL Tuning JVM Diagnostics DB Diagnostics

  20. Reduce Performance Management CostsForrester Total Economic Impact of Diagnostics and Tuning Packs • Increased DBA Productivity • Reduced system downtime & increased availability • Reduced capital spending on servers • Capital Expenditure Saving • Business Productivity Saving • Administrative Productivity Saving • 122% ROI over 3 years • 15 months payback period

  21. Integrated Configuration ManagementDoing More With Less Configuration Compliance Detecting Configuration Changes Knowing What You Have Standardizing Configurations Proactive Checks Policy Management Out-of-the-Box Policies User-Defined Policies User-Defined Groups Compliance Dashboard • Drift Analysis • Config Comparison • Across the stack • Across lifecycles • Baseline & Gold Std • 1-to-1, 1-to-Many • Drift Reconciliation • Real-time Monitoring • Real-time Detection • Who, What and When • Compliance Framework • SOX. PCI, CoBIT … • Change Reconciliation • Authorized vs Unauthorized • Asset Discovery • Automated Inventory • HW/SW Configurations • Operating Systems • Hardware • Database • Packaged Apps • Configuration Search • Relationships

  22. Integrated Lifecycle Management Deep Solution Across The Stack Create Gold Image Install & Patch Approve • Automate deployment of software, applications, and patches • ITIL compliant, minimal downtime automation • Integrated automation of physical and virtual infrastructure • Standardization of software images and processes Clone Applications Analyze Patch Scale Down Databases Scale Up

  23. Reduce Operations Cost with AutomationForrester Total Economic Impact of Configuration and Provisioning Packs • Reduction in costs of managing IT • Increase staff productivity • Increased agility to business needs • Reduction on capital spending • Capital Expenditure Saving • Business Productivity Saving • Administrative Productivity Saving • 130% ROI over 3 years • 14 months payback period

  24. Most Comprehensive Quality Management Solution Test Application Changes with Application Testing Suite Functional and Load Testing Test Infrastructure Changes with Real Application Testing Record and Replay Production Workload Test Data Management with Data Masking Pack Obfuscate Sensitive Data

  25. Oracle Application Testing Application Testing Suite • Comprehensive end-to-end application testing • Functional and regression testing • Load and performance testing • Test process management • Integrated scripting platform • OpenScript • Easy to use

  26. Application Testing Suite 9.1 Automatic script generation Zero-effort script development Support for load testing Scripts generated using RUEI Smart integration with Grid Control for application performance diagnosis JVM Diagnostics for mid-tier DB Profiles for Oracle Database Test Starter Kits for EBS R12 Functional testing support Accelerator for ADF apps Support for load and functional testing

  27. Infrastructure Testing Oracle Real Application Testing Production Test • Reduce costs and risks of database and infrastructure changes • Test with real production workloads • Fully automated workflow Storage Storage

  28. Oracle Enterprise Manager 11gEnhanced Real Application Testing Management • Simplified reporting and analysis • Replay compare report • STS compare report • Replay filters for targeted testing • INCLUSION and EXCLUSION filters • Enhanced workload support • Shared-Server • Streams

  29. David Mitchell Senior Vice President, OVUM “Oracle Real Application Testing reduces the time required to test changes by as much as 80%, lower testing costs by as much as 70%, mitigate risks by reducing the number of unexpected outages, and improve the quality of service for their IT operations.” Source: Oracle Real Application Testing – Business Agility Through Superior Testing, Jan 2008

  30. Oracle Enterprise Manager ROI Study Multi-customer Study Demonstrates Strong ROI, Business Value ($M) • ROI of 149% with a payback period of 18 months • Lower downtime by up to 90% • Improve IT staff productivity by up to 75% • Reduce capital spending on servers by up to 20%

  31. Oracle Enterprise ManagerProven Solution. Trusted by Customers. Deploys SOA infrastructure 92% faster Avoids online revenue losses up to 25% Saves80% time and effort for managing Databases 90% of IT issues addressed before they impact users Drives asset utilization up by 70% Cuts configuration management effort by 90% Replaces manual tools with automation; saves time by 50% Saves $1.9 millionwith Oracle Enterprise Manager Saves $170,000 per year with Oracle Enterprise Manager Saves weeks on application testing time Reduces Database testing time by 90% Reduces provisioning effort by 75% Cuts application testing from weeks to hours Reduces critical patching time by 80% Delivers24/7 uptime with Oracle Enterprise Manager

  32. Oracle Enterprise Manager 11gResource CenterAccess Videos, Webcasts, White Papers, and More Oracle.com/enterprisemanager11g

  33. Q & A

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