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eGovernment for Idaho Dept of Health & Welfare

eGovernment for Idaho Dept of Health & Welfare. Jeff Harris, eGovt Senior Project Manager Charlie Wright, Div Administrator, ITSD. What is eGovernment?. It is a concept It is a culture Driven by learning New marketplace for gathering, applying and sharing knowledge

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eGovernment for Idaho Dept of Health & Welfare

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  1. eGovernment for Idaho Dept of Health & Welfare Jeff Harris, eGovt Senior Project Manager Charlie Wright, Div Administrator, ITSD

  2. What is eGovernment? • It is a concept • It is a culture • Driven by learning • New marketplace for gathering, applying and sharing knowledge • Using technology to do work and service delivery differently

  3. Idaho Dept of Health & Welfare and eGovernment Leveraging technology to be more efficient and effective in achieving the business goals of the department

  4. Customer centered “Any Door” Approach to eGovernment Spot Emerging Trends Access to Decision Making Organizationally focused Fragmented approach to solutions Data Rich-Information Poor Think in terms of rules and exceptions Learning Environment Hierarchical Environment

  5. Leveraging Technology • Common Directory • Common Registration • Web Access for Providers

  6. Efficiencies • Medicaid Fraud • Resource Utilization Tool

  7. Effectiveness • Enterprise Data Warehouse • Automated Eligibility

  8. eGovernment Message The potential of information technology, leveraged with the concepts of eGovernment, creates opportunities for improved service delivery

  9. April 03 Nov 03 2004 April 03 Sept 03 to 2006 Feb. 2003 2004

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