From One Simple Philosophy. Edgar Helms, a Methodist minister held a less than successful clothing drive for the un

2. Overview From One Simple Philosophy. • Edgar Helms, a Methodist minister held a less than successful clothing drive for the unemployed in Boston in 1902. • Discovered simple charity was a temporary solution. • Found what people wanted was “not charity but a chance.”

3. Overview Our Mission. To build lives, families, and communities – one job at a time by helping people discover and develop their God-given gifts through work and career development services.   

4. Overview An International Organization • Network of 183 independent organizations in U.S., Canada, and 14 other countries. • World’s largest employer of people with disabilities or barriers to employment. • A person is placed in a job every 42 seconds of each business day.

5. Overview Middle Georgia & the CSRA • Founded in 1975 • James K. Stiff named President/CEO in 1994 • Expanded service area to include Augusta and surrounding communities of the Central Savannah River Area in 1996

6. Overview Middle Georgia & the CSRA • Currently places on average 1100 people into sustainable employment each year. • Over the past five years, Goodwill Industries of Middle Georgia and the CSRA has placed over 5,200 people in jobs, creating more than $100 million in new payroll purchasing power.

7. Overview Programs/Services/Businesses • Retail Operations • Goodwill Automotive • Hospitality • Volunteer Services • Career Services/Job Connection℠ • Education/Helms Career Institute • Contract Services and Good Vocations

8. Contract Services

9. A Customized Workforce • Long-standing history of providing high-quality outsourced labor and contract services to large and small partners in both the commercial and federal sectors. • Goodwill’s job training, contract work and employment services are created to meet the needs and requirements of community employers. • Ability to work with you to develop a training program focused on your specific requirements • and train workers to fill that need.

10. v Contracts Staff Farris Senn • Vice President of Contract Services • 41 years combined contracting  and management experience • 20 years in commercial manufacturing • 21 years in government contracting

11. History of Goodwill/Good Vocations • 1982 First commissary • 1988 Custodial services • 1996 Expanded to Ft. Gordon commissary • 1998 Good Vocations constituted • 1998 Expanded custodial to 1 million sq. ft. per day • 2003 Started commercial contracts in assembly, warehousing, & custodial

12. History of Goodwill/Good Vocations • 2003 Manufacturing plant custodial • 2004 Created Fleet Services • 2006 Added postal service • 2007 Added day care custodial • 2007 Started Homeland Security up-fitting • 2009 Expanded custodial to 2.5 millionsq. ft.per day • 2009 Expanded custodial to 4.5 million sq. ft. per day

13. Contracts Staff Jack Flowers • Joined the U.S.ARMY in February of 1975. • Retired from U.S. ARMY in February 1998 • Obtain my BA degree in 1995 from St. Leo University, Florida • Joined Goodwill Industries on Monday February the 16th 1998 • Production Manager 1998-1999 • Regional Manager 1999-2002 • Director of Contract Services last eight years 2002-Present

14. Ability One Program Commissaries: • Ft. Gordon, Georgia • Robins Air Force Base, Georgia  • 27 Years • New 5 year contract 1 Sep 09

15. Ability One Program Custodial Contracts: • Robins Custodial  RAFB • 8 Buildings • 1M sq. ft. • 20 years • Depot Maintenance Activity Group, RAFB •  98 Buildings RAFB  • 1.5 M sq. ft. • 1 Mar 09

16. Ability One Program Custodial Contracts: • Main Base , RAFB • 180 Buildings • 1.6 M sq. ft. • Day Care Center Ft. Gordon, Georgia • 60K sq. ft. • 3 Buildings • 4 years

17. Commercial Contracts • Macon Area Custodial: • Mount de Sales High School and Middle School • 75K sq ft. • 8 years • Renews annually • Pepsi Bottling Company

18. Commercial Contracts • Macon Area Custodial: • Three Army Reserve Centers (Custodial & Grounds) • Macon • Ft Valley • Dublin • Goodwill Retail and Campus (Custodial & Grounds)

19. Commercial Contracts • Augusta Area Custodial: • EZ-GO golf cart assembly plant • Carlisle Tire Company • Goodwill Retail and Future Campus (Custodial & Grounds)

20. Success Stories Shameka Nesbitt Judith Cruse

21. Contracts Staff Chris Finley • Director of Quality/Automotive Up Fitting • 18 years manufacturing experience • Quality Management Systems ISO 9000 certifications Lean Manufacturing Six Sigma • Production/Operations Management

22. Contracts Staff Chris Finley • Environmental Health & Safety Management OSHA ISO certifications • 2.5 years experience at Goodwill • Quality Management System Implementation • Automotive Up Fitting Management

23. Quality • Quality Management Systems • Contract Deficiency Reporting

24. Automotive Upfitting • Automotive Up fitting • Automotive Sub Assemblies

25. Contracts Staff David Becker • Goodwill career spanning 38 years • Currently COO, Goodwill Industries of Middle GA • President/CEO , Goodwill Industries of Washington, D.C Retired having served 25 years • 30 years JWOD/Nish experience • 1979 Started first JWOD contract

26. Contract Services Capabilities • Grounds maintenance • Warehousing • Document destruction • Painting • Food service • Fleet maintenance • Product manufacturing • Temp personnel staffing

27. Contract Services Capabilities • On/Off premise catering • Classroom instruction for entry level and mid-level employees conflict resolution, time management, customer service, business ethics, communication skills • Vehicle retro fitting • Data microfilm storage • Conference center

28. Contract Services Capabilities • Facility maintenance • Vehicle detailing • Supply chain management • Hand collating • ServSafe sanitation training and certification • Switchboard operations • Mailing and mailroom services

29. Contract Services Capabilities • Sub-assembly • Document Management • Laundry • Call Center • Sewing (uniforms, flags, safety apparel, vests) • Packaging and packing • Recycling and e-cycling