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The Faculty Experience: Practices to Improve Satisfaction and Enable Learning Effectiveness

The Faculty Experience: Practices to Improve Satisfaction and Enable Learning Effectiveness. Marianne Greenfield MSTM Campus College Chair Information Systems and Technology University of Phoenix. Agenda. Blended Learning Heutagogy Research Data Faculty and Learning Effectiveness

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The Faculty Experience: Practices to Improve Satisfaction and Enable Learning Effectiveness

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  1. The Faculty Experience:Practices to Improve Satisfaction and Enable Learning Effectiveness Marianne Greenfield MSTM Campus College Chair Information Systems and Technology University of Phoenix

  2. Agenda • Blended Learning • Heutagogy • Research Data • Faculty and Learning Effectiveness • Lessons Learned

  3. Blended Learning • Buzzword in Industry • Combination of Online and Face-to-Face “Instruction” • Participant Perspective: • Difficult to accept reality of modality • Emotional struggle • Lack of feeling satisfied

  4. Heutagogy “The heutagogical approach can encompass informal learning, where the individual person has not identified a learning need but only the potential to learn from each novel experience as a matter of course, recognising the opportunity to act and reflect on the action to see how it challenges, disconfirms or supports existing values and assumptions” Hase & Keynon 2000

  5. Heutagogy • Study of self-determined • Draws together some of the ideas presented by various approaches to learning • Systems thinking • Andragogy • Action Learning, etc. • Challenges ideas about teacher-centered learning • Dispels the concept of knowledge hoarding to promote knowledge sharing Now and in the future, knowing how to learn will be a fundamental skill given the pace of innovation and the changing structure of communities and workplaces.

  6. Heutagogy • Goes beyond the valuing of experience and interaction with others and beyond problem solving • Endows the learner with the capacity to act proactively on the environment, to explore and learn from self-chosen and self-directed action

  7. Models & Paradigms Pedagogy Andragogy Heutagogy Teacher centered Principles of adult learning Self-determined learning

  8. Research Data Marianne Greenfield MSTM Campus College Chair Information Systems and Technology University of Phoenix

  9. Faculty Satisfaction • The University of Phoenix Faculty Demographics • Online • OnGround • FlexNet • The transition to a blended modality has resulted in satisfaction issues • Ratings on Scale from 1-5…

  10. Faculty Satisfaction: Issues • Major issues: • Organizational change: hybrid process • Administrative support structures • Other issues: • Technical expertise • Social Interaction difficulties • Faculty evaluation and audits: need for improved measurement approaches

  11. Learning Effectiveness • Definition: • Generally accepted that the facilitator has presented the learning objectives and the learners take away an understanding that can be applied. • What about creativity and innovation? • How do we measure it?

  12. Leadership and Management • From the data it underscores the need for developing capability in a broad sense and not just technical competency • Leadership in a blended environment is balancing content and process • Management must be supportive, not police-like.

  13. Practice Recommendations • Clear understanding of the roles of student and faculty • Mentorships established early in training • KISS on the process • Focus on quality, not quantity • Empower the facilitator • Remove technology as a barrier • Select appropriate participants • Educational Renaissance

  14. Questions?

  15. Contact Information Marianne Greenfield 770-351-1427 Marianne.Greenfield@phoenix.edu

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